Administration Manager

- Oversee and manage the overall day-to-day administrative and operational activities of the organization, ensuring smooth and efficient functioning of the office.

- Manage complete office administration, including facilities, infrastructure, office supplies, housekeeping, security, maintenance, vendor coordination and general workplace requirements.

- Coordinate and supervise administrative staff and support teams, ensuring effective utilization of manpower, discipline, productivity and timely completion of responsibilities.

- Act as a key point of contact for cross-functional coordination between management, HR, finance, operations, vendors and other departments.

- Manage and coordinate business operations and administrative processes, ensuring continuity of operations and timely resolution of day-to-day issues.

- Handle vendor management, including vendor identification, coordination, negotiations, service follow-up, documentation and payment coordination.

- Monitor office expenses, purchase requirements and administrative budgets, ensuring cost-effective utilization of organizational resources.

- Maintain basic understanding of accounting and financial processes, including invoices, bills, expense records, petty cash, vendor payments and coordination with the accounts/finance team.

- Support management with MIS, administrative reports, operational updates and documentation required for effective decision-making.

- Ensure proper maintenance of office records, documents, files, agreements, statutory records and administrative documentation.

- Coordinate meetings, official communications, travel arrangements, events and other management requirements as needed.

- Develop and implement effective administrative systems, processes and SOPs to improve office efficiency and productivity.

- Support employee engagement initiatives, team activities, celebrations, employee communication and workplace engagement programs to foster a positive work environment.

- Address employee and staff-related administrative concerns promptly and coordinate with HR/management for appropriate resolution.

- Demonstrate strong communication and interpersonal skills while dealing with employees, management, clients, vendors and external stakeholders.

- Handle multiple priorities simultaneously and demonstrate flexibility and willingness to work beyond fixed working hours whenever business requirements demand.

- Ensure confidentiality and professionalism while handling management information, employee matters and organizational documents.

- Identify operational challenges proactively and provide practical, solution-oriented support to ensure uninterrupted business functioning.

- Assist senior management in planning, coordination, execution and monitoring of business and administrative activities.

- Take complete ownership of assigned responsibilities and ensure timely execution, follow-up and closure of tasks.