Ward Secretary

. Job SummaryThe Ward Secretary is responsible for providing administrative and clerical support in the hospital ward, maintaining patient records, coordinating communication between healthcare professionals, and ensuring smooth day-to-day ward operations.

• 2. Roles and ResponsibilitiesMaintain patient admission, discharge, transfer, and ward registers.
• Prepare, update, and maintain patient files and medical records.
• Coordinate with doctors, nurses, medical records, billing, and other hospital departments.
• Handle telephone calls, messages, and patient-related enquiries professionally.
• Assist in preparing discharge summaries and collecting required documentation.
• Ensure patient files and reports are properly arranged and available when required.
• Update patient census, bed occupancy, and ward-related records.
• Coordinate laboratory reports, investigation requests, and other documentation.
• Maintain confidentiality of patient information and medical records.
• Monitor ward stationery and office supplies and report shortages.
• Assist the Ward In-charge with daily reports and administrative activities.
• Follow hospital policies, infection control procedures, and NABH documentation requirements.
• Perform other administrative duties assigned by the supervisor.
• 3. Educational QualificationAny degree or diploma in Hospital Administration, Healthcare Management, or a related field is preferred.
• Candidates with computer knowledge and basic medical terminology will be preferred.
• 4. Required SkillsGood communication and interpersonal skills.
• Basic computer knowledge, including MS Word, Excel, and hospital information systems.
• Good typing and documentation skills.
• Ability to coordinate with doctors, nurses, patients, and attendants.
• Attention to detail and good organizational skills.
• Ability to maintain confidentiality and handle multiple tasks.