Customer Support Executive

We are looking for a confident, customer-focused Executive to manage daily calls, take customer orders, and accurately enter them into our ERP system.

*Key Responsibilities

- *Take inbound orders* over the phone with accuracy and professionalism

- *Enter all orders into the ERP system* with correct product codes, quantities, pricing, and delivery details

- Follow up on pending orders, confirm delivery schedules, and address basic customer queries

- Maintain updated customer records and call logs in the system

- Coordinate with sales, warehouse, and logistics teams to ensure timely fulfillment

*Requirements*

- *Excellent spoken English* - clear communication and phone etiquette is a must

- Prior experience in telesales, order taking, or customer support preferred

- Basic computer skills + experience working on *ERP/CRM software* is a plus

- Good typing speed and attention to detail for order entry

- Positive attitude, target-oriented, and willing to work 6 days a week

- Graduate in any stream. Freshers with great communication skills can apply

*What We’re Looking For*

Someone who is energetic, polite, persistent, and enjoys talking to customers every day. You should be organized enough to juggle calls and data entry without errors.