Business Development Executive (BDE)

Job Title: Business Development Executive (BDE)

Department: Sales & Business Development

Industry: Facility Management Services

Reporting To: Business Development Manager

Location: Kochi

Experience : 1- 5 years

Employment Type: Full-time

1. Job PurposeTo identify new business opportunities, generate leads, develop client relationships, and secure contracts for facility management services. The role involves promoting integrated facility management solutions to corporate offices, commercial buildings, residential communities, hospitals, hotels, educational institutions, industrial facilities, and other potential clients.

• 2. Key ResponsibilitiesA. Business Development & Lead GenerationIdentify and develop new business opportunities in the facility management sector.
• Generate leads through cold calling, email campaigns, networking, referrals, site visits, and online platforms.
• Identify potential clients, including corporate offices, IT parks, malls, hospitals, factories, residential associations, and commercial establishments.
• Build and maintain a strong sales pipeline to achieve monthly and annual business targets.
• Explore opportunities for integrated facility management contracts and individual service requirements.
• B. Client Relationship ManagementMeet prospective clients, understand their requirements, and present suitable facility management solutions.
• Develop and maintain relationships with facility managers, purchase managers, administration heads, HR managers, property managers, and decision-makers.
• Conduct client meetings, site visits, and service requirement assessments.
• Maintain regular follow-ups with prospects and existing clients to generate repeat business and referrals.
• C. Proposal Preparation & Sales ClosureCoordinate with operations and estimation teams to prepare quotations, commercial proposals, and service plans.
• Prepare and submit proposals, presentations, and tenders in line with client requirements.
• Negotiate pricing, payment terms, contract duration, and service scope within approved commercial guidelines.
• Follow up on submitted proposals and participate in client negotiations to close business deals.
• Coordinate contract documentation and hand over confirmed projects to the operations team.
• D. Market Research & Competitor AnalysisResearch market trends, competitor activities, pricing strategies, and potential business segments.
• Identify emerging opportunities in integrated facility management and soft and hard services.
• Maintain a database of prospective clients, upcoming projects, tenders, and key industry contacts.
• E. Coordination & ReportingCoordinate with operations, HR, procurement, finance, and other internal departments to ensure feasible and commercially viable proposals.
• Maintain accurate records of leads, client interactions, quotations, negotiations, and sales closures in the CRM or sales tracker.
• Submit daily activity reports, weekly sales pipeline updates, and monthly business development reports.
• Monitor sales performance against assigned targets and develop action plans to achieve business goals.

3. Services to Be PromotedThe candidate will be responsible for business development across services such as:

• Housekeeping and janitorial services.
• Security services, where offered and appropriately licensed.
• Technical maintenance and engineering services.
• Electrical, plumbing, HVAC, and general maintenance.
• Landscaping and gardening.
• Pest control and waste management.
• Pantry, office support, and front-office services.
• Integrated facility management (IFM) solutions.
• 4. Qualifications & ExperienceGraduate in Business Administration, Marketing, Commerce, or a related discipline.
• 1–5 years of experience in business development, sales, or client acquisition, preferably in facility management, housekeeping, manpower services, security services, or other B2B service industries.
• Experience in corporate sales, contract-based sales, tender participation, and commercial negotiations will be an advantage.
• Fresh graduates with strong communication and sales skills may be considered for entry-level positions.
• 5. Required Skills & CompetenciesExcellent communication, presentation, and negotiation skills.
• Strong lead-generation, prospecting, and client-acquisition abilities.
• Ability to identify decision-makers and build long-term business relationships.
• Understanding of facility management operations and service costing.
• Good commercial awareness and target-oriented approach.
• Proficiency in MS Office, Excel, email communication, and CRM tools.
• Strong follow-up, planning, reporting, and time-management skills.
• Willingness to travel for client meetings and site visits.

6. Key Performance Indicators (KPIs)Performance will be measured based on:

• Number of qualified leads generated.
• Number of client meetings and site visits completed.
• Value of quotations and proposals submitted.
• Number and value of new contracts secured.
• Achievement of monthly and annual sales targets.
• Conversion rate from leads to confirmed contracts.
• Profitability and commercial viability of contracts won.
• Growth in the client base and recurring business.
• Accuracy and timeliness of sales reporting.
• 7. Compensation & BenefitsCompetitive salary based on experience and qualifications.
• Performance-based incentives or commission on business secured.
• Travel allowance and reimbursement as per company policy.
• Opportunities for career growth in sales and business development.

8. Ideal Candidate ProfileThe ideal candidate is a proactive, result-oriented sales professional with strong networking skills and the ability to acquire new corporate clients. The candidate should be comfortable with field sales, client meetings, negotiations, and achieving business development targets in a competitive service industry.

Interested candidates may submit their updated CV along with details of relevant sales experience and current or expected compensation.