Team Leader

Team Leader

Job Description:

About us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services

Process Overview*

 Entity Corporate Action team receive request from various stakeholders throughout the bank via email from Credit, Legal, Business Unit, PMA, etc. Team is responsible for proactively maintaining client data at Coper/GCI & liaison with different team for moving/closing of static for corporate action true events such as mergers, terminations, dissolutions of entities. Additionally, works on duplicate client records on CoPeR and LEI maintenance activity by linking & delinking. Account Data services (ADS) Corporate Action is responsible for adding and maintaining static data activities for global market securities operations, primarily for fixed income, equities, institutional cash products and derivatives. This includes adding and updating account details and to mark the identifier closed to support the corporate action activity. ADS Corporate action team actions multiple static changes due to different types of corporate actions, mainly Mergers, Closures, Terminations, Dissolutions of entities & non-corporate action events such as Duplicate, IA update, BO Update, Fund Code Update, Update of underlying static for Name Change & Transfer of Business. Vendor Corporate Action events (Legal name change, Acquisitions, Divestitures, Bankruptcy and Spin-offs) are received daily from Bloomberg feed in GBAM Entity Management System (GEMS). System suggests a possible match to existing Bank client. Associate reviews and confirms if a) Legal entity from Corporate Action event does match to existing Bank client, and b) if the requested change is valid. If so, associate creates Market Maintenance Request (MMR), and Corporate Action event is placed on a daily report that notifies the team. An MMR created for name change are actioned by the corporate action team & MMR created for Acquisitions, Divestitures, Bankruptcy and Spin-offs event is reviewed and either applied to the client profile Core Entity Database (CED) & Cesium or denied by assigned DMO.

Job Description*

Primary area of responsibility :- Validation of supporting documents provided in the corporate action request as per procedures – Perform research on internal and (approved) external sources/systems to validate events – Liaise with multiple teams to perform checks/procure approvals to proceed with corporate action request , Create Market Maintenance Requests (MMR) for Vendor Corporate Action events , received daily from Bloomberg feed in GBAM Entity Management System (GEMS) – Diligent and timely request tracker update – Query remediation for emails addressed to team group mailbox -Index documents in the Global Documentation System (GDS) - Onboard new clients assisting with Creation of CoPeR IDs-Create/modify the legal entity hierarchy by linking the CoPeR entity to its Immediate parent or Global ultimate parent-Match legal entities within Client Life Cycle Manager - (CLM) -Identify Duplicate entity– Dupe OBO - Update underlying static accounts in multiple systems of records as per the request.

Responsibilities*

• Responsibilities include, but are not limited to, researching bank systems as well as external websites and applications to gather and validate client information, providing business partner support and participating in various data remediation projects to help maintain data integrity. Deliver and manage individual targets and contribute towards process metrics.
• Excellent Communication skills both written & spoken.
• Analytical thinking & logical reasoning for rational decision making.
• To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations.
• Build productive teams that works effectively together to achieve or exceed set operational targets & client Service Level Agreements (SLA's)
• To perform all tasks following company policy and procedures, including legal & regulatory requirements, and to prescribed company standards.
• Understanding of Business Continuity Management
• Act as a catalyst in mentoring and grooming team members and prepare them for higher responsibilities.
• To provide coaching & support to individuals to develop their skills, acting as a role model for excellent behavior and performance.

Requirements*

• Education* Any Graduate/PGs except from Tier 1 & 2
• Certifications If Any – NA
• Experience Range* 5-9 years.

Foundational Skills:

• Associate should have excellent communication skills (verbal & written).
• Must possess good PC skills with proficiency in Microsoft Outlook, Excel, Word, PowerPoint and web-based tools.
• Should possess excellent analytical, problem-solving and research skills.

Desired skills*

• Must be self-motivated, work well with minimal direction, work well in a team environment, and possess the ability to work well under tight deadlines.
• Must possess an excellent work ethic and attendance record. Prior experience in research and problem solving is desirable.

Work Timings*

• 17:30 – 02:30 IST

 Job Location*

• HYD/GGM