Customer Care Executive
Altruist Customer Management India Private LimitedFixed
₹13,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹13,000 - ₹20,000
Earning Potential
₹20,000
Job highlights
18 applicants
Benefits include: Overtime Pay, Annual Bonus, PF, ESI (ESIC)
Job Description
· Handle inbound and outbound calls related to products, services.
· Resolve customer queries and concerns efficiently while maintaining a positive experience.
· Escalate unresolved or complex issues to the appropriate department/team.
· Maintain a record of customer interactions, follow-ups, and resolutions in the CRM system.
· Educate customers about new insurance products and services that meet their needs.
· Meet or exceed individual performance metrics (calls handled, resolution time, etc.).
· Adhere to compliance guidelines, company policies, and industry standards.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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