Receptionist Cum Telecaller

Job Summary

We are looking for a friendly, confident, and well-organized Receptionist Cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, assist visitors, and support customer communication.

• Key Responsibilities
• Welcome and assist visitors, clients, and guests professionally.
• Answer and route incoming telephone calls.
• Make outbound calls to customers and prospective clients.
• Explain company products/services and respond to basic customer queries.
• Follow up with leads and maintain call records.
• Maintain visitor records and front-office documentation.
• Handle emails, messages, and basic administrative tasks.
• Coordinate with internal departments for customer requirements.
• Maintain a clean, organized, and professional reception area.
• Perform other duties assigned by the management.

Required Skills

Excellent communication and interpersonal skills.

Pleasant personality and professional attitude.

Basic computer knowledge, including MS Office and email.

Good telephone etiquette and convincing ability.

Ability to handle multiple tasks and work under pressure.

Good follow-up and customer-handling skills.

• Qualifications
• Minimum 12th pass; graduation is preferred.
• Previous experience in reception, telecalling, customer service, or front-office work is an advantage.