Store Incharge

Position: Store In-Charge

Department: Retail Operations

Employment Type: Full-Time

Location: Dava India Pharmacy Stores, Kerala

Job SummaryWe are looking for a responsible and customer-focused Store In-Charge to manage the day-to-day operations of a retail pharmacy store. The Store In-Charge will be responsible for store performance, team management, inventory control, customer service, compliance, and ensuring smooth store operations.

• Key ResponsibilitiesManage the overall day-to-day operations of the pharmacy store.
• Ensure smooth opening and closing of the store as per company procedures.
• Supervise and coordinate the store team and allocate daily responsibilities.
• Monitor sales, achieve store targets, and support business growth.
• Ensure medicines and other products are properly stocked and displayed.
• Monitor inventory levels, stock movement, expiry, damages, and shortages.
• Conduct regular stock checks and support stock audits.
• Ensure proper billing and accurate handling of cash and transactions.
• Maintain proper store records and operational documents.
• Ensure compliance with pharmacy, drug, and company regulations.
• Maintain cleanliness, hygiene, discipline, and professional standards in the store.
• Handle customer queries and resolve complaints professionally.
• Coordinate with the reporting manager and HR regarding staff-related matters.
• Monitor employee attendance, punctuality, grooming, and performance.
• Support recruitment, training, and onboarding of new store employees when required.
• Ensure proper implementation of company policies, SOPs, and operational guidelines.
• Coordinate with the warehouse/supply team for timely stock replenishment.
• Prepare and submit required reports to the reporting manager.
• Take responsibility for overall store performance and operational efficiency.
• EligibilityD.Pharm / B.Pharm / M.Pharm or relevant qualification preferred.
• Valid Pharmacy Council registration is preferred/mandatory where applicable.
• Previous experience in retail pharmacy, store operations, or team supervision preferred.
• Candidates with strong retail management experience may also be considered.
• Good communication and customer-handling skills.
• Basic computer knowledge is required.
• Ability to manage a team and handle store responsibilities independently.
• Willingness to work in rotational shifts as per business requirements.
• Skills RequiredLeadership and team-management skills.
• Good knowledge of retail pharmacy operations.
• Inventory and stock-management skills.
• Sales and target-oriented approach.
• Customer service and communication skills.
• Basic MS Office/computer knowledge.
• Problem-solving and decision-making ability.
• Good organizational and time-management skills.
• Ability to work under pressure and meet business requirements.
• Salary & BenefitsSalary: As per company standards and candidate experience.
• Attractive growth and career-development opportunities.
• Employee benefits as applicable under company policy.
• Supportive and professional working environment.

ImportantThe candidate should be comfortable working at the assigned store location and according to the applicable shift timings.

Interested candidates can share their updated resume with the HR team.