Receptionist / Front Office Executive

Job Summary

We are looking for a friendly, professional, and well-organized Front Office Executive / Receptionist to manage the reception area and provide excellent support to visitors, clients, employees, and management. The ideal candidate should have good communication skills, a pleasant personality, and the ability to handle multiple administrative tasks efficiently.

 Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional manner.
• Manage incoming and outgoing telephone calls and direct them to the appropriate person or department.
• Receive, sort, and distribute courier, mail, and other correspondence.
• Maintain visitor records and issue visitor passes when required.
• Manage the reception area and ensure it remains clean, organized, and presentable.
• Schedule and coordinate appointments, meetings, and conference rooms.
• Maintain calendars and assist management with meeting arrangements.
• Handle basic administrative and clerical duties such as filing, photocopying, scanning, and data entry.
• Maintain office records, registers, and documentation.
• Coordinate with housekeeping, security, courier services, and other office support staff.
• Assist employees and visitors with general queries and provide necessary information.
• Maintain adequate supplies of stationery and reception-related materials.
• Handle confidential information with discretion.
• Support the HR/Admin team with day-to-day administrative activities.
• Perform other duties assigned by the management.

 Required Skills

• Excellent verbal and written communication skills.
• Pleasant personality and professional attitude.
• Good interpersonal and customer-service skills.
• Basic knowledge of MS Office (Word, Excel).
• Good telephone etiquette.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize work.
• Attention to detail and accuracy.
• Ability to maintain confidentiality.
• Ability to work effectively in a team.

 Educational Qualification

• Graduate or equivalent qualification preferred.
• Diploma/certificate in Front Office Management, Hospitality, or Administration is an advantage.

Experience

• 0–3 years of experience in front office, receptionist, customer service, administration, or a similar role.
• Freshers with good communication and interpersonal skills may also be considered.