Inbound Customer Service Advisor
UnifycxFixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 26 Oct 2026 - 06 Nov 2026 | Time: 10.30 am - 03.30 pm...
Urgently hiring
37 applicants
Benefits include: PF, ESI (ESIC), Food/Meals, 5 working days, Two-way cab
Job Description
Job Title: Inbound Customer Service Agent
Location: Mangalore
Shifts: Rotational Shift including night shifts
Employment Type: Full-Time
Key Responsibilities:
- Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons.
- Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols.
- Manage complex customer issues efficiently, ensuring timely and satisfactory resolution.
- Maintain effective call control, ensuring smooth transitions and proper call direction.
Skills Needed:
- Bachelors Degrees/Diploma in a relevant field or equivalent experience.
- Proficient in English (verbal and written) must meet proficiency scale requirements.
- Strong customer service skills, demonstrated through interviews and role play evaluations.
- Ability to learn and comprehend training material in English.
- Excellent active listening and communication skills.
Walk-in Interview Available:
Monday - Friday
10:30 AM - 3:30 AM
Location : unifyCX, Mangalore
Candidates can directly walk into our office during the above mentioned timings for an interview. Please carry your updated resume.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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Mandovi MotorsWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 18,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mangalore to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mangalore at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 6 Nov 2026. For more details, download apna app and find Night Shift jobs in Mangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!