Travel Consultant

Travel Consultant

Company: Gurasees Travels

Location: Sector 68, Mohali

Department: Operations & Sales

Job Overview :- We are looking for a motivated and customer-oriented Travel Consultant to join our growing team. The candidate will be responsible for assisting customers and travel partners with flight bookings, hotel reservations and other travel-related services.

The ideal candidate should have good communication skills, knowledge of travel products, sales capabilities and the ability to provide excellent customer service.

Key Responsibilities

1.) Flight Reservations & Ticketing

• Search, compare and recommend competitive domestic and international airfares.
• Handle flight bookings, ticket issuance, cancellations, reissuance and rescheduling.
• Work with GDS platforms such as Amadeus, Galileo or other reservation systems.

2.) Travel Planning & Consultation

• Understand customer travel requirements and suggest suitable itineraries.
• Assist customers with hotel bookings, holiday packages and other travel arrangements.
• Provide information regarding baggage allowances, transit requirements and airline policies.

3.)Sales & Business Development

• Generate leads and convert travel enquiries into confirmed bookings.
• Promote the company's travel products and services.
• Follow up with prospective customers and maintain long-term relationships.

4.) Customer Relationship Management

• Handle customer enquiries through phone calls, WhatsApp and emails.
• Provide timely assistance before, during and after travel.
• Resolve booking-related queries and customer concerns professionally.

5.) Operations & Coordination

• Coordinate with airlines, consolidators, hotels and other travel suppliers.
• Maintain accurate booking records and customer information.
• Ensure timely follow-ups and smooth execution of travel arrangements.

Skills & Qualifications

• Minimum 1–2 years of experience in the travel industry preferred.
• Knowledge of international and domestic flight reservations.
• Experience with Amadeus/GDS will be an advantage.
• Good communication and negotiation skills.
• Sales-oriented approach with customer-handling abilities.
• Basic computer knowledge and proficiency in MS Office.
• Ability to work independently and meet business targets.
• Salary & BenefitsSalary: As per experience and capabilities.
• Performance-based incentives.
• Opportunity to grow within an expanding travel company.

Working Details

• Location: Sector 68, Mohali
• Working Days: 6 days a week
• Working Hours: 10:00 AM – 7:00 PM

How to Apply?Interested candidates can share their updated resume on WhatsApp at +91 97797 41016.