Waiter / Steward/ Captain

Hiring – Steward / Waiter / CaptainWe are hiring passionate and customer-focused hospitality professionals to join our Fine-Dine Casual Restaurant team.

We are looking for candidates for the positions of Steward, Waiter, and Captain who are well-groomed, energetic, polite, and committed to delivering excellent guest experiences.

• Key ResponsibilitiesWelcome and attend to guests in a warm, courteous, and professional manner.
• Take food and beverage orders accurately and communicate them effectively to the kitchen and bar.
• Explain menu items, ingredients, specials, and beverages to guests.
• Provide appropriate recommendations and assist with upselling.
• Ensure food and beverages are served according to restaurant standards.
• Maintain proper table setup, cleanliness, and service readiness.
• Clear and reset tables efficiently while maintaining hygiene standards.
• Ensure excellent service throughout the guest's dining experience.
• Coordinate with the kitchen, bar, and service team for smooth operations.
• Handle guest requests professionally and escalate complaints to the senior team when required.
• Maintain cleanliness of service areas, side stations, crockery, cutlery, and glassware.
• Follow restaurant SOPs, hygiene, safety, and grooming standards.
• Assist with opening and closing duties.
• Support the team during busy service periods and special events.
• Additional Responsibilities – CaptainSupervise and guide Waiters and Stewards during service.
• Manage the assigned section and ensure smooth table service.
• Conduct pre-shift briefings and communicate daily operational updates.
• Monitor service quality, order accuracy, food timing, and guest satisfaction.
• Handle guest feedback and complaints professionally.
• Train and support junior team members.
• Coordinate closely with the Restaurant Manager, kitchen, and bar.
• Ensure restaurant service standards and SOPs are consistently followed.
• Candidate ProfileExperience in Fine Dining, Premium Casual Dining, Hotels, Restaurants, or Hospitality will be preferred.
• Steward: Freshers and candidates with relevant experience can apply.
• Waiter: 1–3 years of relevant experience preferred.
• Captain: 2–5 years of relevant experience with team-handling ability preferred.
• Good communication and guest-handling skills.
• Positive attitude and willingness to learn.
• Strong teamwork and interpersonal skills.
• Good grooming and personal hygiene.
• Ability to work in a fast-paced restaurant environment.
• Flexible to work rotational shifts, weekends, and public holidays.
• What We OfferCompetitive salary based on experience and position.
• Professional and positive working environment.
• Training and development opportunities.
• Career growth opportunities.
• Staff benefits as per company policy.

Positions Available: Steward | Waiter | Captain

Job Type: Full Time

Industry: Fine-Dine Casual Restaurant

Experience: 0–5 Years, depending on position

Location: Mumbai