Telecaller Cum Computer Operator

Roles and Responsibilities

1. Make outbound calls to potential clients or customers to promote products/services.
2. Follow up on leads and inquiries to generate sales or gather customer feedback.
3. Answer inbound calls, resolve customer queries, and provide appropriate information.
4. Maintain accurate records of calls, customer information, and feedback.
5. Identify customer needs and recommend suitable products/services to meet those needs.
6. Schedule appointments and coordinate with other departments to ensure smooth execution.
7. Maintain and update client/customer records in the database.