Receptionist / Front Office Executive

Receptionist

Handling calls incoming and outgoing

Manage and maintain office area clean.

Attendance record

Support to HR staff

reservation

• Reception & Guest Handling: Greet and welcome visitors, direct them to the appropriate personnel, and ensure a positive first impression of the organization.
• Communication Management: Answer, screen, and forward incoming calls, respond to emails, and provide accurate information to clients and staff .
• Appointment Scheduling: Organize meetings and appointments, maintaining the company calendar without overlaps.
• Mail and Record Management: Sort and distribute incoming mail, manage outgoing mail, maintain visitor logs, office records, and other administrative documentation.
• Issue Resolution: Address client complaints or inquiries promptly and tactfully, ensuring customer satisfaction.
• Office Coordination: Support daily administrative tasks, maintain office supplies, and ensure the reception area is tidy and presentable.
• Security & Access Control: Monitor office security, control visitor access, and follow safety procedures.