Telesales Executive

GiftoraPlus – Telesales Executive

Location: Delhi NCR / Remote

Employment Type: Full-Time

Experience: 1–3 years in Telesales, Inside Sales, Telecalling, Corporate Gifting, B2B Sales or E-commerce

Reporting To: Founder / Business Head

About GiftoraPlus

GiftoraPlus is a gifting solutions company offering curated corporate gifts, festive gifting, wedding & return gifts, housewarming gifts, spiritual gifting and premium German Silver gifting collections. We work with corporates, gifting agencies, HR/Admin teams, event planners and individual customers.

Job Purpose

We are looking for an energetic and result-oriented Telesales Executive to convert leads into qualified prospects and orders through telephone, WhatsApp and digital follow-ups.

The candidate will primarily work on Facebook/Instagram leads, inbound enquiries, corporate gifting prospects and existing databases.

Key Responsibilities

- Call and follow up with leads generated through Facebook, Instagram, website, WhatsApp and other channels.

- Understand customer requirements, budget, quantity, occasion and delivery timelines.

- Qualify leads and identify genuine buying opportunities.

- Present suitable GiftoraPlus products and gifting solutions.

- Share product catalogues, images, videos, quotations and proposals through WhatsApp/email.

- Follow up systematically with prospects until conversion or closure.

- Generate new corporate leads through outbound calling.

- Identify and connect with HR, Admin, Procurement, Corporate Communications and Event teams.

- Develop relationships with corporate gifting agents, event agencies, wedding planners and other channel partners.

- Maintain accurate lead and follow-up information in CRM/Excel.

- Coordinate with the sales/operations team for quotations, samples, orders and delivery.

- Achieve daily calling, follow-up, qualified-lead and sales targets.

- Maintain professional communication and provide an excellent customer experience.

Lead Conversion Process

Lead Received → First Call → Qualification → Product Recommendation → Catalogue/Quotation → Follow-up → Negotiation → Order Confirmation → Payment → Fulfilment

Key Performance Indicators

- Daily calls and meaningful conversations

- Qualified leads generated

- Follow-up completion rate

- WhatsApp engagement

- Quotations generated

- Conversion rate

- Number and value of orders

- Corporate accounts acquired

- Repeat orders / referrals

Candidate Profile

Essential:

- Excellent Hindi and English communication skills.

- Confident and persuasive telephone communication.

- Good follow-up discipline.

- Comfortable using WhatsApp, Excel and email.

- Target-oriented and commercially driven.

- Ability to handle objections and negotiate professionally.

Preferred:

- Experience in corporate gifting, B2B sales, events, wedding planning, e-commerce or premium consumer products.

- Existing corporate/gifting agency contacts will be an advantage.

Compensation

Salary: ₹15,000–₹25,000 per month + attractive performance incentives

Incentives: Linked to qualified leads, conversions and sales revenue.

What We Offer

- Performance-based incentives with strong earning potential.

- Opportunity to work with premium gifting products and corporate clients.

- Exposure to B2B sales and corporate account acquisition.

- Growth opportunity into Senior Telesales / Inside Sales / Corporate Sales roles.

- Dynamic entrepreneurial work environment.

Ideal Candidate

Someone who is energetic, persistent, commercially aware and comfortable making multiple calls every day, with a strong focus on converting enquiries into actual business.

Apply: Share your CV with GiftoraPlus / contact the hiring team.