Business Analyst - Assistant Manager - Lending
Paytm Services Private LimitedNoida
Not disclosed
Work from Office
Full Time
Min. 2 yearsJob Description
Business Analyst - Assistant Manager - Lending
About Us
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited, which owns the Paytm brand, was founded by Vijay Shekhar Sharma.
Role Overview
We are seeking a data-driven Collections & Analytics Specialist with 2+ years of experience to manage daily business-as-usual (BAU) operations, MIS reporting, and analytical strategy development. In this role, you will bridge the gap between raw collections data and high-impact strategy—optimizing resource allocation, automating reporting workflows, and applying predictive segmentation to improve recovery rates and minimize credit losses.
Key Responsibilities
Collections Daily BAU & MIS Management Allocation Management: Handle daily portfolio allocations to internal collection teams, telecallers (TC), field agents, and external agencies.
MIS Reporting: Create, maintain, and publish daily, weekly, and monthly MIS dashboards and executive PPT decks for key stakeholders and regional teams.
Performance Tracking: Monitor daily run rates (DRR) across FTEs, telecalling, field teams, and agencies to track resolution progress.
Process Automation: Continuously enhance existing reports, develop new tracking tools, and automate manual data workflows to increase overall team productivity.
Collections Analytics & Strategy Formulation: Assist in developing and refining the bank’s master Collections Strategy document to ensure standardized execution across all channels.
Segmentation & Modeling: Perform behavioral customer segmentation and leverage statistical/predictive modeling to tailor recovery strategies across different risk buckets.
Champion-Challenger Testing: Design and execute champion-challenger frameworks—supported by cost-benefit analyses—to test and scale high-performing recovery tactics.
Loss Forecasting & Performance Metrics: Break down loss forecasts into collection roll rates and recovery rates, while monitoring Account-to-Collection Ratios (ACR) by bucket.
DCA & Agency Optimization: Analyze agency performance and implement targeted strategies for Direct Recovery Agents (DCA).
Compliance & Governance: Align collection strategies with regulatory requirements to ensure individualized, compliant customer contact practices.
Qualifications & Requirements
Experience: Minimum 2 years of hands-on experience in Collections BAU, MIS reporting, or Collections Analytics within Banking, NBFC, or Fintech environments.
Technical Skills: Advanced Proficiency in Excel, SQL, and BI tools (Power BI/Tableau); experience with statistical modeling tools (R, Python, or SAS) is a plus.
Analytical Capability: Strong aptitude for quantitative analysis, structured/unstructured big data handling, and financial modeling (roll rates, loss forecasting).
Communication: Clear presentation and stakeholder management skills to translate complex data into actionable executive insights
Join Us
A collaborative, output-driven environment that brings cohesiveness across businesses through technology.
Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell opportunities across Paytm’s user base.
A solid 360 circle feedback culture supported by peer teams aligned with your goals.
Compensation :
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Job role
Work locationNoida, Uttar Pradesh
DepartmentBanking / Insurance / Financial Services
Role / CategoryBanking - Treasury & Forex
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 2 years
About company
NamePaytm Services Private Limited
Job posted by Paytm Services Private Limited
Similar jobs you can apply for
Field Sales
Real Estate Sales Manager
True Nest RealtySector 62, Noida
₹25,000 - ₹40,000
Work from OfficeFull TimeMin. 2 years
Basic EnglishReal Estate Sales Executive
Sumiram Sai RealtorsSector 63, Noida
₹15,000 - ₹46,000*
Work from OfficeFull TimeMin. 6 monthsBasic EnglishBusiness Development Associate
Leverage Ed-Tech Private LimitedNoida
₹20,000 - ₹40,000
Work from OfficeFull TimeMin. 6 monthsGood (Intermediate / Advanced) EnglishSales Intern
Mittimoney Estates Private LimitedSector 62, Noida
₹10,000 - ₹12,000
Work from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Vice President (real Estate)
Neocasa Infratech Private LimitedSector 4, Noida
₹80,000 - ₹1,20,000*
Work from OfficeFull TimeMin. 5 yearsBasic EnglishSales Executive
Skytend Consulting GroupSector 16, Noida
₹22,000 - ₹33,000*
Work from OfficeFull TimeMin. 6 monthsGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Noida . Through apna, you can find jobs in 64 cities across India. Join NOW!