Telecaller - Student Admissions

About the Role

We are looking for enthusiastic and result-oriented Telecallers – Student Admissions to join our growing admissions team. The role involves engaging with prospective students, understanding their learning requirements, explaining courses and fee structures, and converting leads into successful enrollments.

The ideal candidate should possess excellent communication skills, a strong sales mindset, and experience in educational counseling, admissions, or inside sales.

• Key ResponsibilitiesContact prospective students through inbound and outbound calls.
• Explain course offerings, benefits, career outcomes, and fee structures.
• Understand student requirements and recommend suitable programs.
• Follow up with interested candidates and nurture leads through the admission process.
• Convert qualified leads into enrollments and achieve monthly admission targets.
• Maintain accurate records of interactions and updates in CRM.
• Handle objections and resolve candidate queries professionally.
• Coordinate with internal teams to ensure a smooth admission process.
• Make approximately 150–200 calls per day.
• Required SkillsExcellent verbal communication and convincing skills.
• Strong sales and negotiation abilities.
• Ability to handle high call volumes and achieve targets.
• Good follow-up and relationship-building skills.
• Basic computer and CRM knowledge.
• Customer-focused approach with a positive attitude.

Preferred Background

Candidates with experience from EdTech, Education Counseling, Admissions, or Inside Sales organizations such as:

• PlanetSpark
• upGrad
• Jaro Education
• Imarticus Learning
• Simplilearn
• Great Learning
• Vedantu
• Physics Wallah
• NIIT
• Scaler
• Coursera/Coursiv and similar EdTech companies
• QualificationGraduate in any discipline.
• Relevant experience in admissions counseling, telecalling, inside sales, or student enrollment preferred.

What We're Looking For

✔ Strong communication skills in English and Hindi

✔ Target-driven and self-motivated professional

✔ Ability to build rapport with prospective students

✔ Passion for sales and customer engagement

Location: Delhi / Noida (Hybrid)