Customer Support Executive
Ad2Brand Media
Customer Support Executive
Ad2Brand Media
Wakad, Pimpri-Chinchwad
₹15,000 - ₹35,000 monthly
Fixed
₹15000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
70 applicants
Benefits include: Mobile Allowance, Laptop
Job Description
Job Title: Customer Support Executive (Work From Office)
Location: Wakad, Pune
Experience: 0–3 Years
Employment Type: Full-Time / Contract
Work Mode: Work From Office
Job Description:
We are hiring a Customer Support Executive to handle customer queries, complaints, and service requests via calls, emails, and chat from our office location. The role involves issue resolution, ticket logging, and coordination with internal teams to ensure timely customer support.
Key Responsibilities:
- Handle inbound/outbound customer calls and messages
- Resolve customer queries and complaints
- Log and track issues in CRM/ticketing tools
- Ensure SLA and customer satisfaction
Skills Required:
- Good communication skills (English + Hindi/regional language preferred)
- Basic computer and CRM knowledge
- Customer-focused and problem-solving mindset
Job role
Work location
Ad2brand Digital Marketing Agency & Digital Marketing Course, Pune, Vishnu Dev Nagar, HAVELI, Pimpri-Chinchwad, Pune, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer support, Telephonic support, Call centre support, Customer inquiries, Customer queries
English level
Basic English
Age limit
18 - 25 years
Gender
Female
About company
Name
Ad2Brand Media
Address
Ad2brand Digital Marketing Agency & Digital Marketing Course, Pune, Vishnu Dev Nagar, HAVELI, Pimpri-Chinchwad, Pune, Maharashtra, India
Job posted by Ad2Brand Media
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