Field Documentation Officer

Job Description – Field Documentation Officer

Company: Arkazen Renewable Energy Pvt. Ltd.

Position: Field Documentation Officer

Department: Operations / Documentation

Location: Guntur / Field Areas

Employment Type: Full-time

Job Responsibilities

• Collect and verify customer documents required for solar project registration and loan processing.
• Coordinate with Field Sales Executives to ensure all required documents are collected correctly.
• Check customer documents for accuracy, completeness, and validity.
• Collect and maintain electricity bills, Aadhaar, PAN, bank documents, house tax documents, and other project-related records.
• Ensure proper geo-tagged site photographs and field documentation are available.
• Upload and maintain documents in the company system/Google Drive or designated platform.
• Coordinate with banks, customers, DISCOMs, and internal teams for documentation-related requirements.
• Track pending documents and regularly follow up with sales executives and customers.
• Maintain proper records of registrations, loan applications, approvals, and disbursements.
• Prepare daily/weekly documentation status reports for management.
• Ensure documents are submitted within the required timelines.
• Maintain confidentiality of customer and company information.

Required Skills

• Good communication and coordination skills.
• Basic knowledge of MS Excel / Google Sheets.
• Good document verification and data-entry skills.
• Ability to handle multiple customer files simultaneously.
• Good follow-up skills.
• Willingness to coordinate with field teams and customers.
• Solar industry / loan documentation experience will be an advantage.

Key Performance

• AreasAccuracy and completeness of documentation.
• Timely submission of customer files.
• Follow-up on pending documents.
• Proper maintenance of records.
• Coordination with sales and loan-processing teams.
• Achievement of assigned documentation targets.

Reporting

Reports to: HR / Operations Manager / Management

Important: The role requires close coordination with the Field Sales Executive team to ensure that customer registration and loan documentation are completed without delays.