Customer Support Executive
Omjay Cargo Logistic Private LimitedFixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Job highlights
Walk-in interview
Date: 13 Nov 2026 - 27 Nov 2026 | Time: 09.00 am - 06.00 pm...
Urgently hiring
8 applicants
Job Description
- Handle daily customer queries related to shipment bookings, tracking, delivery status, and delays.
- Coordinate with courier and logistics partners for smooth shipment movement and timely deliveries.
- Track shipments and provide regular status updates to customers.
- Follow up on pending, delayed, undelivered, and RTO shipments.
- Coordinate with operations teams for delivery-related issues and urgent escalations.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain daily shipment reports, MIS, and operational records.
- Manage POD (Proof of Delivery) requests and shipment-related documentation.
- Ensure proper communication between customers, sales teams, and logistics partners.
- Take ownership of customer issues until they are successfully resolved.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interviewAbout company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Rajkot to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Rajkot at apna.
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