Telesales Executive

Company Name: E-Commerce Company

Position: Telesales Executive – Female Only

Location: Singanpor, Katargam, Surat

Experience: 2–5 Years

Working Days: 6 Days per Week

Working Hours: 9:00 AM to 6:00 PM

Salary: ₹15,000 – ₹25,000

About the Role

We are looking for an experienced Telesales Executive to handle customer enquiries and sales leads. The candidate will be responsible for calling customers, understanding their requirements, recommending suitable products, and successfully converting enquiries into orders.

Key Responsibilities

• Call customers on incoming enquiries and leads

• Understand customer requirements and product needs

• Explain products and provide relevant information

• Follow up with interested customers

• Convert leads into confirmed orders

• Ensure customer requirements are properly fulfilled

• Maintain good customer relationships through regular communication

• Coordinate with the relevant team to process customer orders

Required Skills

✅ 2–5 Years of Telesales Experience

✅ Excellent English Spoken & Written Communication

✅ Strong Customer Handling Skills

✅ Good Sales & Conversion Skills

✅ Confident and Professional Communication

✅ Strong Follow-up & Relationship Management

✅ Ability to Understand Customer Requirements

Ideal Candidate

• Female candidate with relevant telesales experience

• Confident and comfortable speaking with customers over the phone

• Strong communication and sales skills

• Customer-focused and result-oriented

• Able to understand customer requirements and drive the enquiry through to order completion