Shalini Cabs

Customer Service Executive

Shalini Cabs
Thane West, Thane
₹15,000 - ₹45,000 monthly*

Fixed

₹15,000 - ₹40,000

Average Incentives*

₹5,000

Earning Potential

₹45,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Walk-in interview

Walk-in interview

Date: 28 Sep 2026 - 03 Oct 2026 | Time: 11.30 am - 06.00 pm...

Urgently hiring

Urgently hiring

7 applicants

7 applicants

Job Description

  • Handle inbound and outbound customer calls professionally.
  • Respond to customer inquiries regarding cab bookings, fares, availability, and services.
  • Generate leads and convert inquiries into confirmed bookings.
  • Follow up with potential and existing customers.
  • Assist customers with booking modifications, cancellations, and other requests.
  • Coordinate with the Operations team to ensure smooth execution of bookings.
  • Handle customer complaints and provide appropriate solutions.
  • Maintain accurate records of customer interactions and bookings.
  • Achieve assigned sales, booking, and customer-service targets.
  • Promote company services and offers to customers.
  • Follow up with customers for repeat bookings and business opportunities.
  • Maintain a professional and positive communication style.
  • Escalate complex customer issues to the Team Leader or relevant department.

Job role

Work location
Work locationPanch Pakhadi, Thane West, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsOutbound calling, Domestic calling, Inbound calling, Blended process, Booking Management, Voice Process
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Marathi, Hindi
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date28 Sep 2026 - 03 Oct 2026
Time
Time11.30 am - 06.00 pm
Other instructions
Other instructionsCarry CV Copy. Dress Code: Semi Formal / Formal

About company

Name
NameShalini Cabs
Address
AddressPanch Pakhadi, Thane West, Thane, Maharashtra, India
Job posted by Shalini Cabs

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You can expect a minimum salary of 15,000 INR and can go up to 45,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 10 Oct 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!

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