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I.I.T.Main Gate

Andheri

job Title: Relationship Manager
Location: Mumbai
Company: PCRED VENTURE PVT. LTD.
Job Type: Full-time
Job Summary:
We are seeking a dynamic and motivated Relationship Manager to join our team. The ideal candidate will have strong communication skills and a passion for sales. As a Relationship Manager, you will be responsible for contacting potential customers to promote our loan products, addressing inquiries, and converting leads into customers.
Key Responsibilities:
Outbound Calling: Make outbound calls to potential clients to sale corporate loans BL, HL, LAP, OD, CC and govt. schemes like MSME and CGTMSE.
Lead Generation: Identify and qualify leads through effective questioning and active listening.
Customer Interaction: Provide detailed information about loan products, including terms, interest rates, and eligibility criteria.
Follow-Up: Conduct follow-up calls with leads and clients to address any concerns and move them through the sales process.
Data Entry: Accurately record and maintain customer information and call details in the CRM system.
Goal Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Customer Service: Address customer queries and concerns professionally and effectively to ensure a positive experience.
Compliance: Adhere to company policies and regulatory guidelines to ensure ethical and legal practices in all interactions.

Requirements:
Experience: Previous experience in calling, loans sales, minimum 1 to 4yrs experience
Communication Skills: Excellent verbal and written communication skills with a persuasive and friendly behaviour.
Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and handle objections.
Sales Skills: Demonstrated ability to achieve sales targets and handle a high volume of calls.
Technical Skills: Proficiency in using CRM software and Microsoft Office Suite.
Education: BCom, BMS; a degree in business or a related field is a plus.
Language: Good English, Hindi, Marathi and Gujrati is preferred, depending on the client base.

Benefits:
Competitive salary with performance-based incentives
Health and wellness benefits
Opportunities for professional growth and development
Supportive and collaborative work environment

Top of Form
 
Bottom of Form
 


Pcred Venture  

Customer Relationship Manager

A C Guards

Film Nagar

This is a dynamic multi-role position combining telecalling, relationship management, and customer success. You will be the first point of contact for prospective home buyers and play a key role in nurturing leads through the entire property buying journey — from inquiry to site visit to deal closure.

Requirements
Excellent communication skills in English & Telugu (Hindi preferred)
Real estate inside sales experience is a major advantage
Strong persuasion, negotiation & active listening abilities
Good understanding of Hyderabad real estate markets (or ability to learn fast)
Tech-savvy — experience with CRM tools, WhatsApp automation, and data entry
Positive energy, accountability, and a customer-first mindset


Franch Realty

Telecaller Cum Computer Operator

Santoshi Mata Chowk

Vishwa Lodge

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview & Key responsibilities:

The Customer Care Executive will be responsible for end-to-end complaint handling, post-service client engagement, and customer satisfaction monitoring. The role requires managing client interactions, ensuring timely resolution of complaints, validating service completion, and driving service excellence through proactive communication, feedback collection, and data-driven insights.

Log, acknowledge, and classify complaints from multiple channels into the centralized system.
Route complaints to relevant departments based on nature and priority.
Investigate, resolve, and document complaints with continuous customer updates.
Monitor MTTA (Mean Time to Acknowledge) & MTTR (Mean Time to Resolve) and publish reports.
Perform root cause analysis of recurring complaints and recommend preventive actions.
Contact clients post-service to confirm service completion and satisfaction.
Verify invoice submissions, acknowledgements, and escalate any delays.
Collect structured client feedback on service quality, product functionality, and technician behaviour (maintain >90% feedback collection & >4.5 average rating).
Verify and update client POC (Point of Contact) details regularly.
Maintain an updated master database of POC, service history, and client feedback trends.
Provide monthly insights and dashboard reports to the operations team.
Ensure compliance with regulatory standards and maintain accurate documentation.


What we're looking for:

Graduate degree in business administration, communications, marketing, or a related field
Excellent verbal and written communication skills
Strong organizational and time management abilities
High attention to detail and accuracy
Proficiency in MS Office Suite/Google Workspace, especially Excel/Sheets
CRM Tools (HubSpot, Zoho, or similar)​
Problem-solving aptitude
Ability to manage and report on data effectively
Proactive, reliable, and self-motivated work ethic
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation


Work Mode: Full-time; based in Pune 

Why join us?

Compensation: Competitive salary in line with industry standards
Growth Path: Opportunity to lead the customer care department as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womens health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.



Padcare Labs

Customer Care Specialist

Kapur Bawdi

• Responsible for handling a team of tele callers
• Responsible for delivering Desired renewal conversion.
• Responsible to coordinate with Zonal Coordinators and sales team to ensure smooth
functioning and liaising.
• Responsible to share daily dashboard to heads along with weekly report to Zonal
coordinator and sales team and conducting weekly discussion.
• Responsible for delivering the relevant KPI’s designed for the assigned job role.
• Responsible for Upsell and Cross sell as per the campaign at the Contact Centre.


Indics Solution

Telecalling Team Leader

College Square

Salt Lake City Sector 5


Teleminds Infotech Pvt. ltd Is URGENTLY HIRING!!I
International BPO Experienced candidates for Australian Telecom/ Energy Process in Fixed Morning Shift.

Process: Energy/ Telecom/ Insurance

THE CANDIDATE WITH  PREVIOUS INTERNATIONAL/DOMESTIC  BPO EXPERIENCE ARE PREFERRED.
Hiring for associate level and senior profile (TL)


EXPERIENCED TEAM LEADERS: INTERNATIONAL VOICE PROCESS
SHIFT TIMING:
Mon-Fri: 6:00AM TO 3:00PM
Sat: 6:00AM TO 12:00PM

FREE PICK AVAILABLE


Teleminds Infotech

International Voice Process Agent

Subramanya Nagar

Koramangala

Key Responsibilities 

Respond promptly and professionally to customer inquiries in-Kapture App, email, or messaging platforms.
Provide accurate information about Snabbit’s services, policies, and processes.
Handle order-related queries including booking assistance, rescheduling, cancellations, and refunds.
Identify and resolve customer issues with empathy, ensuring a positive and timely resolution.
Collaborate with internal teams such as Operations, various stakeholders.
Maintain detailed and accurate records of customer interactions in the Kapture system.
Gather customer feedback and share insights to help improve service quality and user experience.
Stay updated on new features, promotions, and service offerings.
Uphold Snabbit’s brand voice and deliver exceptional service in every interaction.



Snabbit

Customer Support Executive

Telephone Exchange Four B'Nglow

startek aegis

Customer Retention Executive - Voice / Blended

Johar Chowk

Responsibilities:
Handle customer queries and concerns through various communication channels
Deliver prompt, accurate information and effective resolutions
Document all customer interactions and feedback with attention to detail
Coordinate with internal departments to address and resolve escalated issues
Maintain exceptional levels of customer satisfaction in every interaction

Qualifications:
Open to graduates and undergraduates
Freshers are encouraged to apply
Strong command of written English communication

Work Schedule:
Rotational shifts (Day & Night)
5 working days per week



Vitaltech Solutions (Opc) Private Limited

Call Centre BPO Executive

Satav Vasti

Job Title Customer Success Associate
Job Role Telesales
Industry Health, Motor & Life Insurance
Location Kharadi, Pune
Age limit 18 to 35 years
Employment Type Full-Time/On-site
ACTUALRESOURCE
KEY RESPONSIBILITIES:
Outbound calling to potential customers interested in insurance products
Understanding customer needs and offering suitable Health, Motor, or Life insurance
options
Ensuring a high-quality customer experience through effective communication
KEY REQUIREMENTS:
Excellent verbal communication in English & Hindi
No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)
Clear grammar and pronunciation (English)
Sales acumen and a customer-focused attitude
Qualifications:
Graduate in any discipline
Freshers and experienced candidates both welcome
Insurance background preferred
JOB DESCRIPTION
SALARY STRUCTURE
Freshers Up to ₹25,000 CTC in hand 21500.
Experienced Up to ₹35,000 CTC (based on last drawn salary)
Shift Details:
6 days working with rotational shifts
Females: Day shift (up to 8 PM)
Males: Full rotational shift
Interview Process:
1. HR Round
2. Versant Level 6 (Certified)
3. Operations Round
4. Client Round
We are hiring Customer Success Associates for our Health, Motor, and Life Insurance verticals. The role
involves reaching out to interested leads and advising them on suitable insurance products. Candidates
with strong communication skills and a customer-first approach are encouraged to apply.
ACTUALRESOURCE


Actualresource Manpower Opc

Customer Success Associate

Shri Krishna Garden Society

International BPO
STRICTLY WORK FROM OFFICE
Immediate Joining
US Customer Service Process/Collections Process
Shift Time - Rotational Shifts
Week Off - 5 days working 2 days’ week off (Rotational)
Education - HSC minimum 1 year Experience 
Fresher and Experience (BPO and non BPO) both can apply
Location: Malad/Bhayendar/ Thane/ Vikhroli
Job Types: Full-time, Permanent
Salary: ₹20,000.00 - ₹51,000.00 per month


Astrid  The  Job Consultant

International Customer Service Executive

Rashtrapati Bhavan

Noida Sector 62

Mission:
We’re looking for a dynamic Account Manager to own and grow relationships with our top key accounts. You’ll be in the field and in the office, meeting decision makers, understanding their hiring needs, and ensuring Apna is their #1 partner for workforce growth.
 
What You’ll Be Doing:
·        Own the portfolio: Manage end-to-end relationships with strategic clients, build trust, drive renewals, support proactively and maximize revenue.
·        Engagement: Conduct regular check ins and client visits (field work) to understand hiring challenges and unlock growth opportunities.
·        Data-driven growth: Monitor hiring trends, run performance reviews, and present actionable insights to HR/recruiter heads.
·        Cross-functional impact: Work closely with Product, Marketing & Operations to solve client issues and create win-win solutions.
·        Upsell & expand: Identify white-space opportunities to increase wallet share and contribute to NRR goals.
·        Ensure smooth onboarding, adoption, and consistent delivery against SLAs.
 
What We’re Looking For:
·        6 months of B2B account management / key account handling experience / Customer relationship / Sales support and operations.
·        Must be a gradate with strong verbal and written communications skills. Must be comfortable with English, Hindi and regional languages.
·        Strong relationship-building and negotiation skills with decision-maker comfort.
·        Ability to analyze data and present insights that drive business outcomes.
·        Ready to work from office and travel for field client meetings (frequent).
·        High ownership mindset, proactive problem solver, and a natural networker.
 
Why Join Us
·        Own marquee accounts and shape Apna’s growth story.
·        High visibility with leadership and real impact on revenue and retention metrics.
·        A collaborative culture with strong career growth opportunities.
 
Where You’ll Work
Work from Apna office Noida with frequent field travel to client sites.


Apnatime Tech Private Limited

Varthuru

International Customer Support (US Process)Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
CompensationExperienced: ₹28,000 – ₹40,000 CTC (based on level & experience)

About the RoleAccenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).
Key ResponsibilitiesHandle inbound and outbound calls with US customers.
Provide accurate information, resolve queries, and maintain strong call openings and closures.
Support client’s hiring requirements by screening candidates and documenting outcomes in tools.
Deliver outstanding customer experiences while meeting quality and productivity targets.
Adhere to client-specific guidelines, including US holiday schedules (as per Accenture discretion).
Collaborate in a team-driven environment with flexibility for weekend shifts.
Eligibility & Screening GuidelinesExperienced (0.6–3 years): Customer support/contact center background preferred. Undergraduates with 1+ years of relevant experience are also eligible.
Mandatory: PF history from previous organizations.
Must clear Versant Test with score ≥ 58.
Strong English communication skills (verbal & written).
Confident in call handling, introductions, and closures.
Prior exposure to US contact centers is preferred.
Skills RequiredExcellent communication skills (verbal & written).
Strong problem-solving and interpersonal skills.
Flexibility to work in night shifts & rotational workweeks (Mon–Fri, Tue–Sat, or Wed–Sun).
Ability to handle pressure and client expectations.
Technical adaptability to use call handling, CRM, and reporting tools.
Work LocationsPritech Park SEZ, Block 7, Outer Ring Rd, Bellandur, Bengaluru, Karnataka.

Hiring ProcessInitial Screening (communication & eligibility check)
Versant Test (minimum score 58)
Communication/Voice & Accent round
Operations round




Quess Corp Limited

International Customer Support (US Process)

Barkatpura

Responsibilities for customer service executive :
Customer Support Executive (Semi Voice Process) :
To provide a proactive customer care service in a professional and courteous manner to the allocated clients
Providing first line support to clients
Interpreting client data, escalating queries and seeing these through to a resolution
Liaising with other departments to solve queries
Updating own knowledge on internal processes, procedures, regulations and products -and providing accurate guidance to clients at all times.
Qualifications for customer service executive :
Recognized Degree in Business or related courses or any Bachelor Degree  
Proactive with strong leadership ability
Enthusiastic and self-motivated with a desire to achieve excellent service
Good command of spoken and written English and Hindi Languages 




Jain Trip

Customer Care Associate

NSEZ Noida

Hi Candidates,
 
Hope you are doing good.
 
I have an open position for an Inbound Customer Care Executive (International Process, Voice and Chat ) and would love to discuss if you're interested.

Job Description:
·       Position: Inbound Customer Care Executive (International Process, Voice, Chat and Tech Support)
·       Location: Sector 81 Noida
·       Salary: Up to 40K Per Month
·       Interview Mode: Virtual and F2F
 
For Voice Process -- 6+ Months Experience in International BPO in Voice is Mandatory.
For Chat Process -- 12+ Months Experience in International BPO in Chat is Mandatory.
For Tech Support -- 12+ Months Experience in International BPO in Tech Support is Mandatory.
 
Key Requirements:
·       6+ months of experience in an International BPO is mandatory.
·       Handling basic customer queries related to telecom bills and providing customer resolution.
·       Strong communication, interpersonal, and comprehension skills.
·       Providing support to international customers.
·       Willingness to work in US shifts (Night Shift).
·       For Tech support -- Should have experience with networking ,It, routing ,switches, modem, IP address DNS, DHCP, wifi ,internet ,VPN ,Firewall.
Its 5 Days working, company will provide both side cabs, Meals and PF etc.
 
If you are comfortable with the job description, please reply with your updated resume at sameer@rknjobs.com. I will then give you a call to finalize things and schedule your interview.
 


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Customer Support Jobs - 3120 Verified Vacancies

Customer Relationship Manager

Telecaller Cum Computer Operator

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Telecalling Team Leader

International Voice Process Agent

Customer Support Executive

Customer Retention Executive - Voice / Blended

Call Centre BPO Executive

Customer Success Associate

International Customer Service Executive

Customer Relationship Manager

International Customer Support (US Process)

Customer Care Associate

Customer Support Executive

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