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College Square

Job Description:
 We are looking for a proactive and friendly Customer Relationship Manager to handle customer communication and ensure a smooth post-sale experience. The ideal candidate should be organized, polite, and comfortable working with WhatsApp-based communication.
Key Responsibilities:
Take customer orders and queries through WhatsApp
Handle customer grievances and ensure quick resolution
Generate bills from inward orders and maintain proper records
Greet and interact with customers professionally and warmly
Send updates, messages, and promotional information to customers
Coordinate with the dispatch and accounts teams for smooth operations

Requirements:
Strong communication and problem-solving skills
Basic computer knowledge and billing experience preferred
Must be polite, punctual, and customer-oriented
Prior experience in customer service or retail preferred




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Freshers Jobs In Belgharia Kolkata - 2 Verified Vacancies

Customer Relationship Manager

Office Executive