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I.I.T.Main Gate

Bandra East

Job Title: Front Desk Executive
Department: Front Desk
 Reports To: Regional Head/ National Head
  

Job Description:
We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting business development and local marketing initiatives. The ideal candidate will act as a key liaison between clients and Advisors, ensuring high levels of satisfaction and contributing to the studio’s growth objectives.
  

Key Responsibilities:
 
Client Management & Front Desk Operations
Manage front desk operations with efficiency and professionalism, ensuring all visitors receive a warm and personalized experience.
Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives.
Handle inquiries via phone, email, and walk-ins, providing accurate information on services, pricing, and appointment availability.
Uphold and enforce all Brand Standards at the front desk and across the studio.
Maintain a clean, organized, and professional front office area at all times.
Supervise front office staff (if applicable), including assigning shifts and monitoring performance.

Business Development & Marketing Support
Actively support lead generation, nurturing, and conversion by following up with inquiries and walk-ins.
Collaborate with the sales team and Studio Manager to track leads and ensure timely follow-ups.
Participate in local marketing activities, such as organizing in-clinic events, referral campaigns, and community outreach programs.
Maintain a database of leads, prospects, and regular clients for ongoing business engagement.
Collect and analyze client feedback to support service improvements and retention strategies.

Reporting & Operational Oversight
Compile and report on daily/weekly front desk performance metrics, including footfall, lead conversion, and client satisfaction.
Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and team members at the front desk.
Create efficient shift schedules and manage day-to-day workflow to ensure seamless operations.
Ensure the front desk area complies with hygiene, safety, and operational protocols.

  

 
Desired Candidate Profile:
Proven track record in lead generation, pre-sales, or front-line sales, with a focus on achieving targets.
Excellent communication skills in English, Hindi, and one regional language (as per location).
Strong interpersonal skills, telephone etiquette, and the ability to handle high-pressure customer interactions with ease.
Prior experience in operations or front office management is an advantage.
Highly motivated, well-organized, and results-driven with strong attention to detail.
Presentable, confident, and professionally groomed, with a welcoming demeanor.
Willingness to contribute to business growth through active involvement in sales and marketing initiatives.

  

Additional Skills (Preferred):
Experience with CRM software and appointment scheduling tools.
Understanding of studio/clinic operations in the beauty, aesthetics, or healthcare industry.
Social media or digital outreach experience (bonus for marketing support).

 


Commivik Infosystem Private Limited

Front Desk Associate

Reliance Energy (Aarey Colony)

📞 Telecaller – Zenia & Chill
Location: Vikhroli / Powai, Mumbai
Company: Zenia & Chill (by Zenia Hospitality)

About Us:
Zenia & Chill is a design-led hospitality brand managing themed Airbnbs, villas, and serviced apartments across Mumbai. We create memorable guest experiences that blend art, design, and comfort.

Role Overview:
We’re looking for an energetic and professional Telecaller to handle guest and client calls, explain our services, manage bookings, and support the reservations team.

Responsibilities:

Handle inbound & outbound calls professionally

Explain our properties, rates, and amenities to guests

Follow up on leads from Airbnb, MMT, and other platforms

Maintain call logs and guest details

Coordinate with the reservations and operations teams


Requirements:

Good communication skills in English and Hindi

Confident, polite, and customer-oriented

Basic computer and WhatsApp proficiency

Experience in hospitality or call handling preferred


Perks:

Work in a growing hospitality brand

Incentives for performance and conversions

Exposure to sales and guest management


Salary: Based on experience + incentives



Zenia

Receptionist Cum Telecaller

Jawahar Nagar

Home10X

Receptionist / Front Office Executive

Government Law College

Responsible for ensuring an exceptional guest experience through warm hospitality and efficient service.
Greet, welcome, and assist guests promptly upon arrival and throughout their visit.
Handle guest inquiries, feedback, and complaints professionally to ensure satisfaction and retention.
Coordinate with the operations and service teams to maintain smooth guest flow and service standards.
Maintain guest records, preferences, and feedback to personalize future interactions.
Supervise and train front-of-house and host teams on service etiquette and communication.
Ensure cleanliness, ambiance, and readiness of the dining area before service hours.
Support management in implementing guest engagement programs and loyalty initiatives.
Monitor guest satisfaction scores and suggest improvements for service excellence.
Assist in managing reservations, table allocations, and special requests efficiently.
Prepare daily guest reports and highlight any service concerns to management.
Maintain a high standard of grooming and personal presentation at all times.
Collaborate with marketing and events teams during promotions and special events.
Uphold company values, brand standards, and guest service policies consistently.
Serve as the face of the restaurant, ensuring guests leave with a positive and lasting impression.




Hella Good Hospitality Private Limited

Guest Relations Executive

CBD Belapur East

We are hiring sourcing executive for ship management and receptionist position, located navi Mumbai. Interview time 10:30am to 5pm


Bombay Ship Management

Indian Education Society School

SMC INTEGRATED FACILITY MANAGEMENT SOLUTIONS LIMITED

Virar West

Anil Textiles

Personal Assistant

Khar Telephone Exchange

MAS Pilates & Fitness

Panvel East

Job Summary:
The Guest Relations Executive is responsible for creating a positive experience for all visitors, clients, and potential buyers. The role involves managing front-office operations, coordinating client meetings and site visits, and ensuring exceptional service throughout the customer’s journey with the company.
 
Key Responsibilities:
Client Interaction 
Welcome and attend to clients, visitors, and customers in a professional and courteous manner.
Understand client requirements and guide them to the concerned department or executive.
Coordinate and manage customer site visits, ensuring a seamless and pleasant experience.

Communication & Coordination
Handle incoming calls, emails, and inquiries from clients promptly.
Schedule appointments, meetings, and follow-ups with clients and sales teams.
Coordinate with sales, CRM, and admin teams for client requirements or escalations.
Maintain daily visitor logs, feedback records, and client follow-up details.

Customer Relationship Management
Build and maintain strong relationships with existing and potential clients.
Ensure prompt resolution of customer queries or complaints.
Gather feedback from clients and report insights to management for service improvement.

Administrative Support
Maintain front office records, stationery, and housekeeping coordination.
Support the sales and marketing team with event coordination and client communication.
Prepare daily and weekly reports on client visits and interactions.


Post - Guest Relations Executive
Company: JPrime Buildcon LLP
Location: Belapur Navi Mumbai/ Khanda Colony Panvel
Department: Sales & Customer Relations
Company Website: www.jprimebuildconllp.com
 Location: Office No. 601/602, One Platinum, Sector 15 Belapur, Navi Mumbai, Maharashtra
 Schedule: Full time
Contact Hr: 8104419399 
Email.id: prachi.d@jprimebuildconllp.com
Interview Time: 2 Pm To 5 Pm


﻿Qualifications & Skills:
Bachelor’s degree in Hospitality, Business Administration, or related field.
1–3 years of experience in guest relations, front office, or customer service (preferably in Real Estate, Hospitality, or Corporate sector).
Excellent communication and interpersonal skills.
Pleasant personality, professional appearance, and positive attitude.
Proficiency in MS Office (Excel, Word, Outlook).
Strong organizational and multitasking abilities.




Jprime Buildcon Llp

Alibag

About Lohono Stays:

Lohono Stays by Isprava has been created to craft contemporary, luxury vacations for discerning travellers which offers high-end luxury
homestays across holiday destinations, in India and South-East Asia. The company focuses on offering the most unique, local and curated hospitality experiences to its customers while they are on vacation by not only delivering a beautiful home in a stunning location but also managing the entire stay with the help of their well trained and widely connected teams. We have over 250 homes in some of the best travel destinations in the world including Goa, Phuket, Koh Samui, Alibaug, Lonavala, Coonoor
and Bali. Each stay offers beautiful homes in amazing locations, a warm and welcoming homestyle service along with a locally curated breakfast and a variety of meal options to choose from, giving you an array of experiences to bond and celebrate special occasions with your loved ones.
As a company, Lohono Stays has been invested in by Godrej family office and the Piramal family amongst others and has hosted various industrialists, celebrities and sports personalities in their homes.
About Isprava (A sister Company):
Isprava is a leader in the luxury holiday home market in India specializing in serving a discerning clientele along two fronts:
I. Design, construction, furnishing, and management of sophisticated luxury homes that celebrate heritage alongside modernity and sustainability.
II. Lohono Stays is the Hospitality arm that specializes in Luxury Service, Refurbishment and Rental Management for luxury holiday homes curated from an exclusive list of home owners.
Designation Guest Relations Executive (GRE)
Location: Alibaug
Purpose of the role GRE is responsible for the organizations' success in reputation and customer satisfaction.

Duties & Responsibilities GRE- Hospitality

✔ Setting up hospitality for Isprava Guest check-in, check-out 
✔ Concierge services
✔ Massage, cook, restaurants, planning the stay and special celebrations such as décor, cake
✔ Involved in the overall planning and setting up of new business vertical for Isprava
✔ Involved in Marketing, Website Development, Reservations, Software’s, Revenue Channels, FTO’s, Travel Agents, Business Development, Introducing F&B, Staff Training along with Digital Media and packages roll out.

Skills Required Isprava is looking for:

✔ Excellent communication skills (English)
✔ Able to demonstrate consistent high quality of hygiene and other allied services
✔ Organized and Systematic
✔ Patient, energetic and open-minded
✔ Well-presented, polite and tactful
✔ Can handle complaints in a calm manner
✔ Excellent people handling skills

Educational Qualifications Degree in Hospitality
Prior work experience 2 – 4 years of working experience in Hospitality/Tourism background
Reporting to Manager – Guest Relations (Hospitality)
Company Website: www.lohono.com


Isprava Vesta Private Limited

Raghuvanshi Mills

Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the office.
Announcing clients as necessary.
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.
Answering, forwarding, and screening phone calls.
Sorting and distributing mail.
Hiring, managing, and developing the junior administrative team.
Provide excellent customer service.
Scheduling appointments.



Unique Concrete Technologies Private Limited

Borivali West

Position OverviewWe are seeking an experienced and caring animal handler to join our team. The ideal candidate has strong grooming skills, a love for animals, and excellent customer service.
ResponsibilitiesBathe, dry, brush, and groom dogs and cats according to breed standards and client preferences
Perform nail trims, ear cleaning, and other standard grooming services
Identify and report any health or skin concerns to pet owners or management
Maintain cleanliness and safety of grooming area and equipment
Communicate professionally with pet owners to ensure satisfaction



Petheal Centers

Bldg.No 46 (Bandra)

taking care of reception desk 
timings are 1pm to 11pm 


Silavadee Thai Spa Cluster

Receptionist

Andheri

Geeta Tours And Travels

Office Assistant

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