Sales And Operations Executive

Role: Sales and Operations Executive

Company: Neomaxer

Location: Bangalore

Department: Sales

Position: Sales & Operations Executive

Industry: Travel & Tourism

Experience: 1–3 Years in the Travel Industry

Employment Type: Full-Time

Job Overview

Neomaxer is looking for an energetic and results-driven Internal Sales Executive with prior experience in the travel and tourism industry. The candidate will be responsible for handling inbound and outbound leads, understanding customer travel requirements, preparing suitable travel packages, following up with prospects, and converting enquiries into confirmed bookings.

The ideal candidate should have good knowledge of domestic and international travel, strong communication skills, and experience selling hotels, holiday packages, flights, transportation, or other travel services.

Key Responsibilities

• Handle inbound and outbound travel enquiries through calls, WhatsApp, email, and other channels.
• Understand customer requirements including destination, travel dates, budget, hotel preferences, and transportation needs.
• Prepare and share customized domestic and international travel packages and quotations.
• Follow up consistently with leads and convert enquiries into confirmed bookings.
• Recommend suitable hotels, flights, cabs, sightseeing, activities, and travel experiences based on customer requirements.
• Coordinate with hotels, transport vendors, DMCs, and other travel partners when required.
• Negotiate with customers and vendors to achieve competitive pricing while maintaining healthy margins.
• Maintain accurate records of leads, follow-ups, quotations, bookings, and customer interactions in the CRM.
• Work towards achieving monthly sales and revenue targets.
• Upsell and cross-sell additional travel services wherever relevant.
• Provide professional pre-booking and post-booking support to customers.
• Build strong customer relationships to encourage repeat bookings and referrals.

Candidate Requirements

• 1–3 years of sales experience in the travel industry is preferred.
• Experience with a travel agency, tour operator, OTA, DMC, holiday company, or corporate travel company would be an advantage.
• Good knowledge of domestic and international destinations.
• Experience in selling holiday packages, hotels, flights, cabs, or travel-related services.
• Strong communication, negotiation, and customer-handling skills.
• Comfortable with calling leads and conducting regular sales follow-ups.
• Ability to understand customer requirements and close sales.
• Basic knowledge of CRM systems, Excel/Google Sheets, email, and WhatsApp communication.
• Target-oriented and comfortable working in a fast-paced sales environment.

Preferred Skills

Travel Sales • Inside Sales • Holiday Packages • Domestic Tourism • International Tourism • Customer Handling • Lead Conversion • B2C Sales • B2B Sales • Travel Planning • Itinerary Preparation • Negotiation • CRM • Follow-ups • Upselling

What We Are Looking For

We are looking for someone who is not just comfortable taking enquiries but can actively follow up, negotiate, build customer confidence, and close bookings. The candidate should understand the travel sales cycle and be motivated by achieving sales and revenue targets.

About Neomaxer

Neomaxer is a travel company providing personalized travel solutions across hotels, flights, transfers, curated experiences, visa assistance, corporate travel, and MICE requirements. We focus on creating convenient and customized travel experiences for individual and corporate customers.