Hostel Coordinator

Job Description:

🎯 Job PurposeWe are looking for an energetic, responsible and highly organized Female Hostel Coordinator who will stay at the IWLD Weight Loss Hostel and become the main coordination point between:

Hostel Students ↔ Personal Teachers ↔ Cooking Team ↔ Housekeeping Team ↔ IWLD Management

Her primary responsibility will be to ensure that every hostel student's planned schedule is followed properly, their progress is accurately recorded, and any problem affecting their stay or weight loss journey is quickly communicated to the concerned team.

This is not just a desk job. The Hostel Coordinator will remain actively involved with students throughout their daily routine.

👩‍🎓 1. Student Coordination & Daily

Follow-Up●     Stay in regular contact with all hostel students.

●     Understand the daily schedule and requirements of every student.

●     Ensure students are ready for and participate in activities according to the hostel timetable.

●     Follow up strictly with students who are late, missing activities or not following the planned routine.

●     Become the first point of contact for students for day-to-day hostel-related problems.

●     Maintain a friendly relationship with students while ensuring discipline.

●     Identify problems early and coordinate with the appropriate person to resolve them.

 📊 2. Student Progress Data ManagementMaintain complete and updated records for every hostel student, including:

●     Starting weight

●     Daily/periodic weight

●     Starting measurements/inches

●     Updated measurements/inches

●     Weight loss progress

●     Medical history/diseases shared with IWLD

●     Course details

●     Personal Teacher assigned

●     Joining date

●     Expected/actual hostel stay

●     Attendance and participation

●     Important observations

●     Progress photographs, wherever required

●     Other student progress information required by management

Student data should be updated accurately and made available to management whenever required.

⏰ 3. Hostel Schedule & Timetable

MonitoringThe Hostel Coordinator will be responsible for strict follow-up of the complete hostel timetable.

She must:

●     Know the day's complete schedule in advance.

●     Inform students about upcoming activities.

●     Ensure students are ready on time.

●     Follow up repeatedly where required.

●     Keep track of students who miss scheduled activities.

●     Ensure planned personal teacher calls and other IWLD activities happen on time.

●     Coordinate schedule changes immediately with everyone concerned.

●     Report repeated indiscipline or non-compliance to management.

The objective is that no important activity should be missed because nobody followed up.

☎️ 4. Coordination With Personal TeachersEach hostel student may have a Personal Teacher responsible for guiding her weight loss journey.

The Hostel Coordinator must:

●     Know the Personal Teacher assigned to every hostel student.

●     Remain connected with Personal Teachers regarding their students.

●     Ensure scheduled Personal Teacher interactions happen.

●     Communicate important hostel observations to the concerned teacher.

●     Inform teachers if a student is struggling with routine, motivation or adherence.

●     Obtain instructions/clarification from Personal Teachers when required.

●     Follow up until important issues are resolved.

●     Maintain proper communication records wherever required.

The Coordinator should not replace the Personal Teacher; her role is to make sure communication and execution happen smoothly.

🍳 5. Coordination With Cooking Team●     Communicate student meal requirements and schedules to the cooking team.

●     Ensure meals required according to the approved hostel schedule are prepared on time.

●     Inform the kitchen about changes in student schedules.

●     Coordinate meal timing when students are going outside for scheduled activities.

●     Report food-related operational problems immediately.

●     Ensure there is smooth communication between students and the cooking team instead of creating confusion through multiple instructions.

🧹 6. Coordination With Housekeeping Team●     Coordinate daily cleaning requirements.

●     Ensure student rooms and common areas are maintained properly.

●     Communicate complaints regarding cleanliness, laundry, washrooms, rooms or other hostel facilities.

●     Follow up until housekeeping issues are resolved.

●     Check that scheduled housekeeping work has actually been completed.

●     Escalate repeated issues to management.

🚶‍♀️ 7. Accompany Students Outside the HostelThe role requires the Coordinator to go outside with students whenever required according to the approved timetable.

This may include:

●     Scheduled outdoor activities

●     Shopping/essential requirements

●     Office visits

●     Shoots or content activities

●     Events

●     Appointments

●     Other planned student activities

She must ensure:

●     Students leave and return according to schedule.

●     Attendance/headcount is maintained.

●     Students remain together where required.

●     Transportation and timing are coordinated.

●     Management is informed about important delays or issues.

Therefore, the candidate must be comfortable with regular local travel and flexible schedules.

❤️ 8. Student Experience & Emotional SupportStudents may stay away from their families for several weeks/months while undergoing a major lifestyle transformation.

The Hostel Coordinator should therefore:

●     Maintain a happy, welcoming and positive environment.

●     Talk politely and respectfully with students.

●     Listen patiently when students have concerns.

●     Help students adjust to hostel life.

●     Motivate students when they feel low.

●     Encourage participation in hostel activities.

●     Handle small conflicts maturely.

●     Know when a problem should be escalated to a Personal Teacher or management.

🧩 9. Problem-Solving & OwnershipWe need someone who does not simply say:

“Yeh mera kaam nahi hai.”

Instead, she should identify:

“Problem kya hai, concerned person kaun hai, aur isko solve kaise karwana hai?”

The candidate should:

●     Take ownership of problems.

●     Find the correct person/team responsible.

●     Communicate clearly.

●     Follow up continuously.

●     Confirm that the issue has actually been resolved.

●     Escalate unresolved matters instead of leaving them pending.

📝 10. Daily ReportingMaintain a simple daily report covering important items such as:

●     Student attendance

●     Weight/progress updates

●     Missed activities

●     Personal Teacher coordination

●     Kitchen issues

●     Housekeeping issues

●     Student complaints

●     Medical/physical concerns reported by students

●     Outdoor activities

●     Pending follow-ups

●     Important incidents

●     Action required from management

✅ Ideal Candidate ProfileWe are looking for a woman who is:

●     Happy, smiling and positive

●     Very good at coordination

●     Excellent at follow-up

●     Responsible and trustworthy

●     Organized and detail-oriented

●     Comfortable maintaining data in Google Sheets/Excel/CRM

●     Comfortable using WhatsApp, mobile apps and basic computer systems

●     Good at handling multiple people simultaneously

●     Patient but firm

●     Disciplined and punctual

●     Comfortable living in the company hostel

●     Comfortable accompanying students outside

●     Able to communicate professionally with students and team members

●     Emotionally mature

●     Solution-oriented

●     Comfortable working in a dynamic environment where schedules may change

⭐ Most Important QualitiesFor this position, we would prioritize:

1. Follow-Up Ability

Tasks should not remain pending after being assigned.

2. Coordination Skills

She should comfortably coordinate between multiple students, teachers and departments.

3. Data Discipline

Student records should always be complete and updated.

4. Schedule Discipline

She should ensure that the hostel timetable actually gets followed.

5. Problem-Solving Attitude

Instead of only reporting problems, she should actively work toward solutions.

6. Positive Personality

Students should feel comfortable approaching her.

7. Ownership

Once a responsibility reaches her, she should follow it through until completion.

📈 Key Performance Indicators (KPIs)Performance can be measured through:

●     % of hostel schedule followed on time

●     % student records updated accurately

●     Personal Teacher call/coordination compliance

●     Number of pending student issues

●     Average issue-resolution time

●     Kitchen schedule adherence

●     Housekeeping issue closure rate

●     Student satisfaction/feedback

●     Number of missed activities due to coordination failure

●     Management feedback on follow-up and reporting

●     Accuracy and punctuality of daily reports

🏠 Residential RequirementThis is a residential position.

The selected candidate will be required to stay at the IWLD Weight Loss Hostel in Goa, because the position requires close coordination with students and monitoring of their daily schedule.

Accommodation will be provided by the company.

Candidates who are looking only for a fixed-hour office job should not apply.

🌟 What Success Looks LikeA successful Hostel Coordinator ensures that management does not have to repeatedly ask:

●     Has the student's weight been updated?

●     Did she speak with her Personal Teacher?

●     Why was she late?

●     Was the kitchen informed?

●     Has housekeeping solved the complaint?

●     Who is going outside with the students?

●     Why is this issue still pending?

The Coordinator should already know the answers and have the required follow-up in progress.

Her job is to make the IWLD Hostel run smoothly, happily, systematically and on schedule.

Salary: ₹25,000–₹30,000/month + Free Accommodation + Food + Laundry