Customer Support Executive

We are currently having openings in our Voice Process – 100% work from office in permanent mode.

·        Designation-

·        Customer Support Associate.

·        Job Profile-

·        Have to resolve customer’s query Voice Call

·        Mandatory Criteria-

·        Min Graduaction.

·        Both fresher & experienced can apply

·        Excellent verbal communication skill in English & Hindi without major MTI for Voice process

·        Customer Orientation.

·        Between 09:00am – 09:00pm, 10 hours of the day, 9 hrs. work and 1-hour break

·        No planned leave for upcoming 3 months after joining

·        5 Days working 2 days’ rotational week off

·        Should have a typing speed of 30WPM with 90% accuracy

·        Interview Structure-

·        HR round - General check. –

·        Typing Test

·        OPS round – General Check

·        Voice Versant (V4 and above)

·        Client Round – Video Call

·        Documents Required –

·        Education Mark sheets

·        Aadhar Card

·        Pan Card

·        Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

·        Location details for Walkin interview:

Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)