Non Delivery Report Executive
Apex SolutionFixed
₹15,000 - ₹20,000
Average Incentives*
₹2,000
Earning Potential
₹22,000
Fixed
₹15,000 - ₹20,000
Average Incentives
₹2,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 100% candidates in last 2 days
1 applicants
Benefits include: Mobile Allowance
Job Description
* call customers who have returned the product after receiving it.
* Identify and understand the exact reason for the return.
* Understand concerns related to product quality, colour, design, size, damage, or expectation mismatch.
* Handle customer concerns professionally and provide the best possible solution.
* Convince customers to cancel the return or retain the product wherever possible.
* Explain available options such as replacement, exchange, or other suitable solutions.
* Maintain a positive customer experience while reducing return and RTO rates.
* Maintain accurate records of calls, follow-ups, customer feedback, and resolutions.
* Coordinate with the Sales, Operations, and Customer Support teams to resolve customer issues.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 18 Sept 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!