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Ram Manohar Colony

New Rampura Colony

Operational Management:
Supervise and coordinate all ground handling activities, including baggage handling, aircraft loading/unloading, and passenger boarding/deplaning.
Ensure adherence to safety regulations, security protocols, and operational procedures.
Monitor flight schedules and coordinate with airline staff and other airport departments to ensure on-time departures and arrivals.
Manage resources, including personnel, equipment, and supplies, to optimize efficiency and minimize delays.
Implement and maintain quality control measures to ensure high standards of service and safety.
Staff Management:
Recruit, train, and evaluate ground staff, ensuring they possess the necessary skills and knowledge.
Motivate and lead the ground staff team to achieve operational goals and objectives.
Address employee performance issues and provide constructive feedback.
Ensure compliance with labor laws and company policies.
Eligibility:
10+2 any subject
Any aviation certificate Regarding this job.
AAI and BAAI certification




Baai Education Services Private Limited

Ground Staff

Brigadier Zabar Singh Colony

Villages

Operational Management:
Supervise and coordinate all ground handling activities, including baggage handling, aircraft loading/unloading, and passenger boarding/deplaning.
Ensure adherence to safety regulations, security protocols, and operational procedures.
Monitor flight schedules and coordinate with airline staff and other airport departments to ensure on-time departures and arrivals.
Manage resources, including personnel, equipment, and supplies, to optimize efficiency and minimize delays.
Implement and maintain quality control measures to ensure high standards of service and safety.
Staff Management:
Recruit, train, and evaluate ground staff, ensuring they possess the necessary skills and knowledge.
Motivate and lead the ground staff team to achieve operational goals and objectives.
Address employee performance issues and provide constructive feedback.
Ensure compliance with labor laws and company policies.
Eligibility:
10+2 any subject
Any aviation certificate Regarding this job.
AAI and BAAI certification



Sri Nagar Colony

Bairagarh

Niralachowk

Umari

Circuit House Road

Nai Duniya

Bangarda Chhota Census Town

Sharma Colony

Rac Colony

Operational Management:
Supervise and coordinate all ground handling activities, including baggage handling, aircraft loading/unloading, and passenger boarding/deplaning.
Ensure adherence to safety regulations, security protocols, and operational procedures.
Monitor flight schedules and coordinate with airline staff and other airport departments to ensure on-time departures and arrivals.
Manage resources, including personnel, equipment, and supplies, to optimize efficiency and minimize delays.
Implement and maintain quality control measures to ensure high standards of service and safety.
Staff Management:
Recruit, train, and evaluate ground staff, ensuring they possess the necessary skills and knowledge.
Motivate and lead the ground staff team to achieve operational goals and objectives.
Address employee performance issues and provide constructive feedback.
Ensure compliance with labor laws and company policies.
Eligibility:
10+2 any subject
Any aviation certificate Regarding this job.
AAI and BAAI certification





Railwayganj Colony

Babatpur

Tulsi Vihar Colony

Maharajpura

Gandhi Nagar Mod

Shoupur

Rashtrapati Bhavan

Sansad Bhavan

Job Title: Ground Staff
Location: Onsite at New Delhi, Delhi, India
Roles and Responsibilities:
Ensure the smooth processing of customers from the time of their arrival at the airport to the point where they board the aircraft.
Assist passengers with special needs, providing additional support and resources as necessary.
Coordinate with various departments, including baggage teams and flight operations, to ensure consistent communication and efficient workflow.
Handle ticketing and check-in procedures in compliance with airline standards and procedures.
Manage the boarding process, including checking boarding passes and guiding passengers to their seats.
Resolve customer queries and ensure passenger satisfaction while maintaining a high level of professionalism and courtesy.
Oversee the loading and unloading of luggage and cargo, ensuring that it is organized and secure.
Maintain an up-to-date understanding of aviation security protocols and emergency procedures.
Monitor guest and baggage claims processes, helping passengers with lost or damaged luggage situations.


Key Responsibilities
Ensure passengers have a safe and seamless journey from the airport lobby to the aircraft gate, addressing any concerns swiftly.
Facilitate efficient check-in processes, verifying passenger identification and managing boarding passes.
Coordinate with airline staff about flight schedules, passenger numbers, and any disruptions to minimize delays.
Provide on-ground support during emergencies, implementing safety protocols effectively.
Guide passengers through security checks and immigration processes, complying with local airport regulations.
Foster a welcoming and informative environment for airport guests, upholding the airline's service standards.



ProLegion

Hindpiri 

North Office Para 

Job Title: Ground Staff
Location: Onsite at Ranchi, Jharkhand, India
Roles and Responsibilities:
Collaborate with airlines and airport personnel to ensure seamless operations and passenger service at Ranchi airport.
Assist in the smooth welcoming, check-in, boarding, and departure processes for passengers.
Handle passenger queries and provide solutions to issues related to flight schedules, delays, cancellations, and luggage handling.
Coordinate with the aviation team for the efficient management of baggage loading and unloading.
Ensure compliance with aviation safety regulations and protocols at all times.
Manage ticketing and reservation systems, as well as the collection of appropriate fees.
Provide support in emergency situations, facilitating passenger safety and comfort in coordination with emergency services.
Conduct checks to verify passenger credentials against travel documents to comply with security protocols.
Maintain effective communication with other ground staff and departments to ensure smooth airport operations.

Required Qualifications:
Proven experience in aviation ground handling or similar roles, preferably in an equivalent airport setting.
Comprehensive knowledge of airport operations, customer service practices, and aviation safety regulations.
Strong interpersonal and communication skills for effective passenger interaction and problem resolution.
Ability to perform multiple tasks under fast-paced and high-pressure conditions efficiently.
Flexibility to work in shifts, including nights, weekends, and holidays, depending on operational hours.
Proficiency in relevant computer systems and software used in airline operations and management.
Fluency in English and Hindi languages, with additional regional languages being an advantage.
Professional demeanor with a commitment to delivering exceptional customer service.

Key Responsibilities:
Coordinate with airline carriers to ensure the timely departure and arrival of flights.
Supervise the process of loading and unloading luggage to maintain accuracy and prevent loss.
Respond promptly and appropriately to passenger inquiries and complaints to enhance satisfaction and service reputation.
Adhere to all security and safety guidelines to protect passengers and colleagues from potential threats and hazards.
Monitor the maintenance of boarding bridges and other related equipment for operational readiness and safety.
Keep abreast of changes in aviation regulations and procedures to ensure compliant practices.
Efficiently manage the allocation and movement of resources, including personnel and equipment, to optimize ground operations.
Provide assistance in preparing reports and documentation related to daily ground staff operations and occurrences.



I.I.T.Main Gate

Domestic Airport Terminal 1-B

1. Passenger Assistance:
  Greet passengers and assist with check-in procedures.
  Provide information on flight schedules, gate changes, delays, and cancellations.
  Assist passengers with special needs, including unaccompanied minors, elderly passengers, and passengers with disabilities.


2. Baggage Handling:
Handle lost or damaged baggage claims and assist passengers in locating their luggage.


3. Boarding:
 Manage passenger flow and ensure compliance with safety regulations.


4. Customer Service:
  Address passenger inquiries and resolve issues promptly and professionally.
  Provide directions and information about airport facilities, services, and amenities.
  Handle complaints and escalate issues to the appropriate department when necessary.


5. Safety and Security:
  Ensure compliance with all airport and airline safety and security regulations.
  Monitor and report any suspicious activities or security breaches.


1. यात्री सहायता:

  यात्रियों का स्वागत करें और चेक-इन प्रक्रियाओं में सहायता करें।
  उड़ान कार्यक्रम, गेट परिवर्तन, देरी और रद्दीकरण के बारे में जानकारी प्रदान करें।
  विशेष आवश्यकता वाले यात्रियों की सहायता करें, जिनमें अकेले नाबालिग, बुजुर्ग यात्री और विकलांग यात्री शामिल हैं।



2. सामान संभालना:

  खोए या क्षतिग्रस्त सामान के दावों को संभालें और यात्रियों को उनके सामान का पता लगाने में सहायता करें।



3. बोर्डिंग:

 यात्री प्रवाह को प्रबंधित करें और सुरक्षा नियमों का अनुपालन सुनिश्चित करें।



4. ग्राहक सेवा:

 यात्रियों की पूछताछ को संबोधित करें और समस्याओं को तुरंत और पेशेवर तरीके से हल करें।
 हवाई अड्डे की सुविधाओं, सेवाओं और सुविधाओं के बारे में दिशानिर्देश और जानकारी प्रदान करें।
 शिकायतों को संभालें और आवश्यकता पड़ने पर मुद्दों को उचित विभाग तक पहुंचाएं।



5. सुरक्षा एवं संरक्षा:

  सभी हवाई अड्डे और एयरलाइन सुरक्षा और सुरक्षा नियमों का अनुपालन सुनिश्चित करें।
  किसी भी संदिग्ध गतिविधियों या सुरक्षा उल्लंघनों की निगरानी करें और रिपोर्ट करें।



Krystal Integrated Services 

Airport Passenger Handler

09-May-2025 – Apply for 13 Aircraft Maintainance Jobs on apna. Register for Free & get Aircraft Maintainance Job Alerts. ✓ Work from Home ✓ Online ✓ Freshers ✓ Women

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