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Gandhi Nagar Mod

Goshala

Job Title: Customer Support Representative

Location: Jaipur, Gurgaon, Noida

Work Schedule:

- Work From Office - WFO only
- 5.5 days of working with rotational shifts (majorly night shifts)
- 9.5 hours per day, including 1 hour of break
- Rotational week-offs
 
Salary:- Upto 26k CTC to 38k CTC (According to your English communication and experience)

Requirements:

- Graduates/UG (Both Can Apply)
-Experienced and Fresher (Both can Apply)
- Excellent communication skills in English
- Customer Handling 
- Ability to work in night shifts


🏠 Relocation Benefits: 

Only applicable for out of Jaipur Candidates

🛏️ 14 Days Free Hotel stay (Dual occupancy)
✈️ One way Travel Ticket


N.R Manpower Solution Private Limited

Customer Care Executive

HR Connect: Ms.Jansi S: +91-8072821589 (Kindly share the Resume over whatsapp)

We're searching for exceptional talent to join our vibrant team of International Customer Support Executives in Jaipur. If you're someone who thrives in fast-paced environments, loves exceeding expectations, and can navigate diverse cultures with ease, then this could be your dream role.

Responsibilities:
Provide exceptional customer support via phone, email, and chat across multiple international markets.
Resolve customer inquiries and troubleshoot issues related to our products and services.
Build strong relationships with customers, fostering trust and exceeding expectations.
Proactively identify and address customer needs, offering insightful solutions and guidance.
Maintain accurate and detailed records of customer interactions.
Contribute to a positive and collaborative team environment.


Who you are:
A passionate and articulate communicator with a genuine desire to help others.
Strong communication skills in English (both written and verbal) are Mandated.
A multitasker extraordinaire who can juggle multiple inquiries with a smile.
A tech-savvy individual who can navigate customer relationship management systems like a pro.
A team player who thrives in a collaborative environment.
At least 10+2 pass, with undergraduates (pursuing through correspondence) welcome to apply.
Excellent written and spoken English communication skills are a must.


What you get:
Competitive salary package of up to 3-4 LPA.
Flexible work arrangements with 5.5 days working in rotational shifts.
A chance to work with a supportive and dynamic team.
Comprehensive training and development opportunities.
14 days accommodation and one time meal
The satisfaction of knowing you're making a difference for customers around the world.
Age Limit: 18-35 Years


Note: We conduct virtual interviews for outstation candidates, followed by face-to-face interviews for shortlisted individuals. Both COVID-19 vaccinations are mandatory.


Teleperformance

Customer Support Executive

I.I.T.Main Gate

Patli Pada

JOB OPENING - BPO Industry (US Debt Collection)

Position: US Third-Party Debt Collection Executive
Location: Pune/Mumbai (Work From Home Opportunity)
Shift: US Shifts (Night Shift)
Process: International Voice Process

Key responsibilities:
Contacting debtors: Reaching out to individuals with outstanding debts through various channels to discuss their account status.
Negotiating terms: Working with debtors to establish realistic and manageable payment plans or settlements.
Record keeping: Maintaining accurate and detailed logs of all calls, negotiations, and payments in a database.
Problem-solving: Investigating discrepancies, resolving customer complaints, and addressing inquiries professionally.
Skip tracing: Locating debtors who have moved or are not easily reachable through various investigative techniques.
Monitoring accounts: Tracking accounts to ensure debtors are adhering to the agreed-upon payment plans.
Escalation: Identifying accounts that are unlikely to be collected and escalating them for further action, which may include legal proceedings.


Requirements:
Experience in International Voice Process is mandatory
Excellent communication skills in English
Knowledge/Experience in US Debt Collection preferred
Comfortable working in night shifts

What We Offer:
Work From Home Opportunity
Attractive Salary + Incentives
Career Growth in International BPO


Interested Candidates
Send your CV to WhatsApp Number
For more details, contact [8879478251]

Join us and grow your career in the BPO industry!


Befound Networks Private Limited

International BPO Executive

Subramanya Nagar

Kammasandra

Urgent Opening for International voice process

Minimum 12th passed required
Age- 45 max
5 days working
2 days off
both side Cab provided

Salary- upto 45k ( depends on exp and Interview score )


Rb Consultancy

International Voice Process Agent

Ekta Nagar Malad

Careergate Solutions

Dommasandra

Job Summary: We are looking for a proactive and customer-focused CRM professional to manage the complete post-sales customer journey. The ideal candidate will ensure smooth coordination between clients, the sales team, finance, and projects team — ensuring timely communication, documentation, and delivery of commitments.
Key Responsibilities: Act as a single point of contact for all customer queries after booking until possession.
Manage end-to-end customer lifecycle — from agreement generation, payment tracking, registration, to handover.
Coordinate with the sales, accounts, legal, and project teams to ensure seamless customer experience.
Handle payment follow-ups, issue demand letters, receipts, and maintain accurate MIS reports.
Ensure all customer documentation (agreements, KYC, registration papers) are completed accurately and on time.
Address customer concerns professionally and ensure timely resolution.
Maintain customer records in CRM software and ensure database accuracy.
Assist in planning and executing customer engagement initiatives, handover events, and feedback drives.
Prepare and share regular reports on collections, handovers, and customer satisfaction.
Support management with data and insights for process improvement and retention strategies.
Key Skills & Competencies: Strong communication and interpersonal skills
Excellent customer handling and problem-solving abilities
Attention to detail and process-oriented approach
Proficiency in CRM tools, MS Excel, and ERP systems
Knowledge of RERA documentation, registration process, and real estate compliance is an advantage



Jobadda

CRM Executive

Mittal Estate

Job Purpose: We are looking an experienced Customer Excellence for managing large Volume of incoming calls/emails.
Responsibilities: ∙ Identify and assess customers’ needs to achieve satisfaction ∙ Build sustainable relationships and trust with customer accounts through open and interactive communication ∙ Provide accurate, valid and complete information by using the right methods/tools ∙ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents ∙ Take the extra mile to engage customers ∙ Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed ∙ Understanding and striving to meet or exceed contact center metrics while providing excellent consistent customer service ∙ Escalate well deserved calls to the Escalations team as per the defined standards and protocol ∙ Follow communication procedures, guidelines and policies
Desired candidate profile: ∙ Excellent written and verbal commutations skills ∙ Excellent customer service skills, including maintaining focus on the customer issues ∙ BPO/KPO Experience is must ∙ Flexible with the working schedule∙ Should be from blended process ∙ Should have good experience in Inbound calls/emails/chat process. Experience: 2+ years Qualification: Graduate
Should be proficient in Telugu Language


Onsitego

Customer Service Executive

Ahmedabad (Rural) District Court

Commerce College Hostel

Job Title: Team Lead – Support & Customer Success
About HomeMate
HomeMate is a smart home technology brand that makes daily life easier, safer, and more connected. We deliver great products and excellent customer service.

Role Overview
We are looking for a Team Lead who can manage the support team and also handle key customer success tasks.
You will lead 4–5 team members, guide them in solving issues, and personally take care of important customers to ensure they get the best experience.

Key Responsibilities
1. Team Management
Lead and supervise support executives
Assign tasks and monitor performance
Coach and train team members
Ensure timely and high-quality support

2. Customer Success (Selective / High Priority)
Help key customers with onboarding and setup
Guide them to use product features effectively
Build long-term customer relationships
Follow up to ensure satisfaction

3. Issue Resolution
Take ownership of escalated or complex cases
Work with technical/engineering teams if needed
Maintain FAQs and support documentation

4. Process & Reporting
Track team performance and support metrics
Provide weekly updates to management
Suggest improvements in service and customer experience


Requirements
5+ years in technical support / customer-facing role
1–2 years of team leadership experience
Strong English communication skills (spoken & written)
Good problem-solving and decision-making ability
Able to manage people and handle pressure
Knowledge of smart home / IoT / networking is a plus
Experience with CRM / ticketing systems preferred


What We Offer
Leadership role in a fast-growing tech company
Supportive and collaborative work culture
Training on HomeMate products and tools
Career growth into senior management roles


If you are a strong leader who enjoys helping customers and guiding teams, we want to hear from you!
Apply now !!


Homemate Smart Private Limited

Team Lead – Customer Support & Success

Muktai Nagar (Thane)

We are hiring for International BPO voice process for collection.Excellent communication is mandatory. our company location is Thane wagle Estate. Salary we are offering for HSC fresher 22k in-hand and non collection experience max 35k in-hand. And candidates who has 1-2 years of international BPO collection experience for them we offer 38k in-hand.One side transport will be provided by the company. We offer unlimited incentives as well.
We have work from home opportunity as well after 3 months.


Eccenta Solutions

Ambika Nagar Thane

We are seeking dynamic and goal-oriented professionals to join our International Voice Sales Team for the US market. The ideal candidate should have excellent communication skills, persuasive abilities, and a passion for achieving sales targets while delivering an exceptional customer experience.

Key Responsibilities:

Engage with potential US customers through outbound/inbound calls.
Present company products/services and drive successful conversions.
Maintain a thorough understanding of product offerings, pricing, and promotions.
Achieve weekly and monthly sales targets and maintain call quality standards.
Update and manage customer records.
Follow sales scripts, compliance guidelines, and company policies.



Required Skills & Qualifications:

Excellent English communication skills (neutral or US accent preferred).
Strong persuasion, negotiation, and interpersonal skills.
Target-driven with a positive attitude and high energy level.
Ability to work in night shifts aligned with US time zones.
Prior experience in international sales or voice process preferred.
Basic computer knowledge and familiarity with CRM tools.



Perks & Benefits:

Fixed salary + attractive uncapped incentives.
Attendance and performance bonuses.
Comprehensive sales training and career growth opportunities.
Friendly and motivating work culture.


 Join Us:

If you’re confident, persuasive, and eager to build a rewarding career in international sales — we’d love to have you on our team!
📩 Apply now at Hr@isupportio.com


Supportio Business Services Private Limited

A C Guards

HITEC City

Must have excellent communication skills.
Must have minimum 1 year experience in International chat Process with BPO company.
Need to resolve customer queries over the call and provide 100% resolution and satisfaction to them.
5 days working & 2 rotational offs
Night Shift (06:00 PM to 09:00 AM; Any 9 hours shift)
Both Side Cab facility available
Salary: Max. 4.3 LPA ( 30% hike on last drawn salary)


Red Hibiscus Info Solutions

Chat Support Executive (International Process)

National College

We are looking for an Operations Manager to lead and streamline business operations, ensure service excellence, and drive organizational efficiency.

Key Responsibilities

Oversee daily operations and ensure smooth execution of liaison and consulting services.
Develop and implement processes, SOPs, and performance standards to improve efficiency.
Manage and mentor teams across telesales, client servicing, and back-office functions.
Coordinate with cross-functional departments to ensure client satisfaction and timely project delivery.
Monitor KPIs, operational metrics, and service quality benchmarks.
Identify gaps in workflow and recommend process improvements.
Handle escalations and ensure effective resolution of client issues.
Manage vendor, partner, and client relationships to support business objectives.
Ensure compliance with company policies, legal regulations, and industry standards.
Prepare regular reports for senior management on performance, risks, and opportunities.

Key Skills & Competencies

Strong leadership and team management skills.
Excellent organizational and time-management abilities.
Analytical thinker with a problem-solving approach.
Proficient in MS Office and operational tools (CRM, ERP preferred).
Strong communication and interpersonal skills.
Ability to work under pressure while maintaining high service standards.


Qualifications & Experience

Graduate/Postgraduate in Business Administration, Operations, or related field.
5–7 years of experience in operations, with at least 2–3 years in a managerial role.
Experience in liaison, consulting, or client servicing domains will be preferred.
Proven track record of process optimization and team leadership.




Sparsh Liaison Services

Team Leader - Operations

Manyatha Tech Park

Olive Green

Malad West

Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.



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