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I.I.T.Main Gate

Kopar Khairane Railway Station

Q Conneqt Business

Customer Care Executive

Johar Chowk

We are seeking a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities
1. Customer Interaction: Handle incoming calls, emails, and chat requests from customers to address their inquiries, complaints, and provide product information.
 2. Issue Resolution: Identify and resolve customer issues promptly and efficiently, escalating complex problems to the appropriate department if necessary.
3. Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information and support to customers.
4. Customer Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and actions taken.
5. Feedback Collection: Gather customer feedback and communicate it to relevant departments to improve products and services.
6. Follow-Up: Conduct follow-up communications with customers to ensure their issues are resolved and they are satisfied with the service.
7. Support Team: Collaborate with team members to improve customer service processes and share best practices.
8. Compliance: Adhere to company policies, procedures, and regulatory requirements in all customer interactions.


Ayka Communication Pvt Ltd Pvt. Ltd

Customer Support Executive

Santoshi Mata Chowk

Mental Hospital

Tech Mahindra Ltd

Customer Support Associate

Ijmima

Interested Candidates share your CV with HR Prashansha Mishra on 8425045225 or prashanshashivraj.mishra@techmahindra.com 


Customer Service Executive

A C Guards

HITEC City

Job description

We are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound call processes. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries, and ensuring a positive customer experience.

Role & responsibilities
• Resolving billing issues using query solving techniques and providing clear and concise information. questions about billing or services.
• Manage International inbound customer calls with a focus on providing exceptional service and resolving inquiries.
• Listen actively to customer needs, concerns, and feedback, and respond appropriately.
• Accurately document customer interactions and update records in the CRM system.
• Collaborate with team members and other departments to resolve complex issues.
• Meet and exceed performance targets for call handling and customer satisfaction.
•Stay informed about company products, services, and policies to provide accurate information to customers

**Requirements:**
- Minimum of 1 year of experience in inbound call processes within a customer service environment.- Excellent verbal communication skills with a clear and professional phone manner.- Strong problem-solving abilities and the ability to think on your feet.- Familiarity with CRM systems and call center software.- Ability to work in a fast-paced environment and handle high call volumes.- Customer-centric mindset with a commitment to delivering top-notch service.
Preferred candidate profile
• Reviewing account information and answers.
• In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Autopay & Surcharges, Service charges, and taxes)
• Experience resolving customer issues in billing,. Demonstrated communication skills.
• The clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situations with customers.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
• Customer Centric & Logical Thinking & Need to be Enough Spontaneous
• Ensure Timely & Professional Responses to all Queries.
 
Perks and Benefits 
Perks and benefits Cab Facility both ways [ Pick up and drop within Transport radius] Immense Growth Opportunities


Red Hibiscus Info Solutions

Senior Customer Services Executive

College Square

Job Description


Company Description


NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.


Role Description


Customer Service Representative - Work on-site (AHMEDABAD)


This is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.


Note - Work Location will be Ahmedabad


Qualifications
Customer Service Representatives
Customer Support
Customer Satisfaction
Customer Service
Customer Experience
Excellent communication and interpersonal skills
Ability to problem-solve and multitask
Attention to detail
Positive and patient attitude
Experience in a customer service role is a plus
Fluency in multiple languages is a plus
High school diploma or equivalent


Salary and Benefits:
Starting CTC: INR 28,000 per month
Maximum CTC: INR 36,000 per month
All above Rs.40 per hour night shift allowance will be extra
Food will be in office when you are in shift
Cab will be there
Stay will be given for 5 days once you relocate 

Job Location - Ahmedabad


Screening question
Must-have qualifications
Work location will be Ahmedabad, Are you comfortable relocating as per your joining date?

Ideal answer: Yes

The Salary offered on this role is between 28-36 thousand per month based on your last drawn salary. Is it acceptable to you?

Ideal answer: Yes

Preferred qualifications
We must fill this position urgently. Can you start immediately?

Ideal answer: Yes

Thanks & Regards
HR Team


Net R Tech Solutions

Gandhi Nagar Mod

Goshala

Job Title: Customer Support Representative

Location: Jaipur, Gurgaon, Noida

Work Schedule:

- Work From Office - WFO only
- 5.5 days of working with rotational shifts (majorly night shifts)
- 9.5 hours per day, including 1 hour of break
- Rotational week-offs
 
Salary:- Upto 26k CTC to 38k CTC (According to your English communication and experience)

Requirements:

- Graduates/UG (Both Can Apply)
-Experienced and Fresher (Both can Apply)
- Excellent communication skills in English
- Customer Handling 
- Ability to work in night shifts


🏠 Relocation Benefits: 

Only applicable for out of Jaipur Candidates

🛏️ 14 Days Free Hotel stay (Dual occupancy)
✈️ One way Travel Ticket


N.R Manpower Solution Private Limited

Madhapur

It's international Voice Process.
Respond to customer inquiries via Voice
Resolve issues with clear communication
Maintain high-quality service standards with timely responses
Night shifts
Education: Undergraduates, Graduates, and Postgraduates
Must have 1 year international Voice / Chat experience.
Excellent communication skills in English
Must not be pursuing regular education
2-way cab facility
5 days working
2 rotational off



Customer Service Associate

Porur

Aalathur IE

Job Title: Customer Service – International Voice Process
Location: Chennai (within 20 km of Kovilambakkam)
Job Type: Onsite | Night Shift | Full-time
Key Requirements:
Excellent and fluent English communication skills (Mandatory)
Minimum 1 year of documented experience in International BPO
Undergraduates can apply
Freshers can apply
Immediate joiners preferred

Salary: ₹ 3.2 - 4.3 LPA
Benefits:
PF & ESIC
Two-way cab facility (Pick & Drop)
Stable work environment

Working Days: 5 days a week | 2 rotational week-offs


Cryptalent Technologies Private Limited

Customer Support Executive- International Voice Process

Sector 29 Chandigarh

Sector 75 mohali

We're seeking talented Customer Care Executives to join our dynamic team in International Chat, Voice, and Moderation Processes!

What We're Looking For:

- Exceptional communication and writing skills

- Willingness to work in rotational shifts

- Open to both freshers and experienced candidates

Salary: 20,000 - ₹36,000 CTC

Eligibility: Undergraduates and graduates can apply!

Walk-in Interview Details:

- Timings: 11 AM - 5PM


Jobs Adda

It's international Voice Process.
Respond to customer inquiries via Voice
Resolve issues with clear communication
Maintain high-quality service standards with timely responses
Night  shifts
Education: Undergraduates, Graduates, and Postgraduates
Must have 1 year international Voice / Chat experience.
Excellent communication skills in English
Must not be pursuing regular education
2-way cab facility
5 days working
2 rotational off




Patli Pada

JOB OPENING - BPO Industry (US Debt Collection)

Position: US Third-Party Debt Collection Executive
Location: Pune/Mumbai (Work From Home Opportunity)
Shift: US Shifts (Night Shift)
Process: International Voice Process

Key responsibilities:
Contacting debtors: Reaching out to individuals with outstanding debts through various channels to discuss their account status.
Negotiating terms: Working with debtors to establish realistic and manageable payment plans or settlements.
Record keeping: Maintaining accurate and detailed logs of all calls, negotiations, and payments in a database.
Problem-solving: Investigating discrepancies, resolving customer complaints, and addressing inquiries professionally.
Skip tracing: Locating debtors who have moved or are not easily reachable through various investigative techniques.
Monitoring accounts: Tracking accounts to ensure debtors are adhering to the agreed-upon payment plans.
Escalation: Identifying accounts that are unlikely to be collected and escalating them for further action, which may include legal proceedings.


Requirements:
Experience in International Voice Process is mandatory
Excellent communication skills in English
Knowledge/Experience in US Debt Collection preferred
Comfortable working in night shifts

What We Offer:
Work From Home Opportunity
Attractive Salary + Incentives
Career Growth in International BPO


Interested Candidates
Send your CV to WhatsApp Number
For more details, contact [8879478251]

Join us and grow your career in the BPO industry!


Befound Networks Private Limited

International BPO Executive

HR Connect: Ms.Jansi S: +91-8072821589 (Kindly share the Resume over whatsapp)

We're searching for exceptional talent to join our vibrant team of International Customer Support Executives in Jaipur. If you're someone who thrives in fast-paced environments, loves exceeding expectations, and can navigate diverse cultures with ease, then this could be your dream role.

Responsibilities:
Provide exceptional customer support via phone, email, and chat across multiple international markets.
Resolve customer inquiries and troubleshoot issues related to our products and services.
Build strong relationships with customers, fostering trust and exceeding expectations.
Proactively identify and address customer needs, offering insightful solutions and guidance.
Maintain accurate and detailed records of customer interactions.
Contribute to a positive and collaborative team environment.


Who you are:
A passionate and articulate communicator with a genuine desire to help others.
Strong communication skills in English (both written and verbal) are Mandated.
A multitasker extraordinaire who can juggle multiple inquiries with a smile.
A tech-savvy individual who can navigate customer relationship management systems like a pro.
A team player who thrives in a collaborative environment.
At least 10+2 pass, with undergraduates (pursuing through correspondence) welcome to apply.
Excellent written and spoken English communication skills are a must.


What you get:
Competitive salary package of up to 3-4 LPA.
Flexible work arrangements with 5.5 days working in rotational shifts.
A chance to work with a supportive and dynamic team.
Comprehensive training and development opportunities.
14 days accommodation and one time meal
The satisfaction of knowing you're making a difference for customers around the world.
Age Limit: 18-35 Years


Note: We conduct virtual interviews for outstation candidates, followed by face-to-face interviews for shortlisted individuals. Both COVID-19 vaccinations are mandatory.


Teleperformance

Subramanya Nagar

Kammasandra

Urgent Opening for International voice process

Minimum 12th passed required
Age- 45 max
5 days working
2 days off
both side Cab provided

Salary- upto 45k ( depends on exp and Interview score )


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Customer Support Jobs - 2474 Verified Vacancies

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