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Sector 29 Chandigarh

Zirakpur chandigarh

Role Summary

We’re hiring a hands-on Solutions Analyst to keep servers healthy, secure, and up to date. You’ll handle daily operations, user/access management, routine maintenance, and first-line troubleshooting—while communicating clearly with global clients. We value problem-solving, ownership, and simple, clear communication.

Key responsibilities
Run daily health checks (uptime, services, event logs, storage, performance).
Apply updates/patches with change windows and rollback plans.
Manage users, groups, permissions, and remote access settings.
Troubleshoot common issues (login/access, services not starting, resource alerts, basic network/DNS).
Maintain backup/restore routines and verify recoverability on schedule.
Implement basic security hygiene (least privilege, credential hygiene, firewall rules).
Keep runbooks/checklists and incident notes up to date.
Communicate status and next steps to clients/teammates in clear, professional English.
Escalate with a concise summary of findings and actions taken.


Must-have
B.Tech (CS/IT/ECE) from a recognized university.
Good spoken and written English for global client communication.
Strong problem-solving and ability to learn quickly with minimal guidance.
Working knowledge of Windows Server (2019/2022) and modern Windows clients.
Comfort with remote administration, basic networking (IP, routing, DNS), and service management.
Reliability with night-shift work and on-time attendance.


Nice to have (we can train you)
Basics of PowerShell/scripting and task automation.
Monitoring/alerting concepts and incident handling.
Backup/snapshot strategies and simple DR testing.
Exposure to change management and ticketing.



M/s Golden Marketing Enterprises

Solution Analyst

I.I.T.Main Gate

Rasayani West

Job Summary:The Network Engineer and Administrator is responsible for designing, implementing, maintaining, and supporting an organization’s network infrastructure. This role ensures high availability, performance, security, and reliability of LAN/WAN, firewalls, VPNs, wireless networks, and Internet connectivity across all sites and data centers.
Key Responsibilities:Network Design & ImplementationPlan, design, and deploy enterprise-level network solutions (LAN, WAN, WLAN, SD-WAN, and VPN).
Configure and maintain routers, switches, firewalls, load balancers, and network monitoring tools.
Implement and manage VLANs, routing protocols (EIGRP, OSPF, BGP), and QoS for optimized network performance.
Network Administration & MaintenanceMonitor network performance using tools like SolarWinds, PRTG, or Nagios and resolve bottlenecks proactively.
Maintain IP addressing schemes, DNS, DHCP, and network access control systems.
Perform firmware and OS updates on network devices as per security guidelines.
Manage backup, recovery, and documentation of network configurations.
Security ManagementAdminister and maintain firewall policies (Fortinet, Palo Alto, Sophos, Cisco ASA, etc.).
Manage and monitor VPNs, intrusion detection/prevention systems (IDS/IPS), and endpoint security.
Ensure compliance with cybersecurity best practices and organizational security policies.
Troubleshooting & SupportDiagnose and resolve hardware, software, and connectivity issues promptly.
Provide 2nd and 3rd level network support for escalations from the IT helpdesk.
Coordinate with ISPs, vendors, and OEMs for uptime and SLA management.
Documentation & ReportingMaintain updated network topology diagrams, device inventory, and access logs.
Prepare reports on bandwidth utilization, incident response, and network uptime.
Create and maintain SOPs for network change management and escalation.
Required Qualifications & Experience:Bachelor’s degree in Computer Science, Information Technology, or related field.
Hands-on experience with Cisco, Fortinet, Juniper, Mikrotik, or equivalent technologies.
Solid understanding of TCP/IP, routing, switching, firewalls, and network protocols.
Experience with VPN (IPSec, SSL), wireless controllers, and VoIP infrastructure.
Familiarity with virtualization environments (VMware, Hyper-V) and cloud networking (AWS, Azure).
Preferred Certifications (Any of the following):Cisco Certified Network Associate (CCNA) / Professional (CCNP)
Fortinet NSE Level 4 or above
CompTIA Network+ / Security+
Palo Alto Networks Certified Network Security Engineer (PCNSE)
AWS Certified Advanced Networking / Azure Network Engineer Associate
Key Skills:Strong analytical and problem-solving abilities.
Good documentation and communication skills.
Ability to work independently and manage multiple projects simultaneously.
Team player with customer-oriented approach.
Work Environment:[Specify: e.g., On-site with rotational shifts / Hybrid / 24x7 support environment]
May require occasional travel between offices or data centers.



Futuriq Systems

Network Administrator

OLD Panvel

We are seeking an experienced and strategic IT Infrastructure Head to lead and manage Amasa Outsourcing’s technology infrastructure. The ideal candidate will have deep expertise in setting up and scaling IT systems for BPO or outsourcing environments, including chat support platforms, secure networks, and high-availability server infrastructure.

This role demands both technical depth and business alignment, ensuring that all systems operate with 99.9% uptime, robust data security, and SLA-driven performance to support our 24/7 client operations.


Key Responsibilities

Infrastructure Setup & Management
	•	Design, deploy, and manage end-to-end IT infrastructure, including servers, networks, and communication systems.
	•	Implement and optimize chat/CRM platforms such as Zendesk, Freshdesk, Intercom, or custom-built systems.
	•	Collaborate with operations and client teams to align infrastructure with SLA and KPI requirements.
	•	Ensure seamless integration across multi-channel support systems (Chat, Email, Voice).



Network Connectivity & Bandwidth
	•	Oversee primary and backup internet connections, ensuring documented uptime of 99.95% or higher.
	•	Manage relationships with ISPs, track network SLAs, and optimize bandwidth allocation.
	•	Implement redundancy and automated failover systems for uninterrupted operations.
	•	Monitor bandwidth distribution and performance across departments, prioritizing real-time support traffic.


Network Monitoring & Performance Management
	•	Establish and oversee a dedicated Network Operations Center (NOC) for real-time monitoring.
	•	Use monitoring tools like SolarWinds, PRTG, Nagios, or Zabbix for performance and uptime tracking.
	•	Define escalation protocols for handling latency, packet loss, and connectivity issues.
	•	Conduct periodic network audits and implement continuous improvement initiatives.


Security & Compliance
	•	Implement and maintain firewalls, IDS/IPS, anti-DDoS, and endpoint protection systems.
	•	Ensure data encryption in transit and at rest, VPN protection, MFA access, and audit trail management.
	•	Maintain compliance with global standards including SOC 2, HIPAA, GDPR, and PCI-DSS.
	•	Develop and enforce role-based access control (RBAC) and data security SOPs.


VoIP & Real-Time Communication
	•	Optimize infrastructure for VoIP, live chat, and other real-time communication systems.
	•	Implement QoS settings to minimize jitter, latency, and packet loss.
	•	Ensure high-quality real-time performance for global client coverage.


Load Balancing & Scalability
	•	Design scalable systems to handle growth, seasonal demand spikes, and client onboarding.
	•	Implement load balancers and traffic management strategies to prevent network overload.
	•	Lead infrastructure planning to support expansion of user seats and processes.


Business Continuity & Documentation
	•	Develop, implement, and regularly test Disaster Recovery (DR) and Business Continuity Plans (BCP).
	•	Maintain comprehensive IT documentation, SOPs, and configuration records.
	•	Prepare and present infrastructure performance reports to management and clients.


Leadership & Cross-Functional Collaboration
	•	Lead a team of  system administrators, and IT support staff.
	•	Work closely with operations, HR, and client services to align technology with business goals.
	•	Manage vendor relationships, procurement, and budgeting for IT infrastructure.
	•	Promote a culture of continuous improvement, transparency, and accountability.


Qualifications & Experience
	•	Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field.
	•	4-5 years of experience in IT infrastructure management, including 3+ years in a leadership role.
	•	Proven success in BPO or contact center environments, handling SLA-based infrastructure.
	•	Hands-on expertise in:
	•	Cloud platforms (AWS, Azure, Google Cloud)
	•	Network security and firewall configuration
	•	Virtualization and data center management
	•	Chat/CRM support tools (Zendesk, Freshdesk, Intercom, LiveChat)
	•	Working knowledge of monitoring tools (SolarWinds, PRTG, Zabbix, Nagios).
	•	Familiarity with ISO 27001 and related compliance frameworks.
	•	Excellent communication, analytical, and vendor management skills.


Preferred Skills
	•	Experience setting up multi-channel (Chat, Email, Voice) support systems.
	•	Exposure to automation tools, AI chatbots, and cloud telephony.
	•	Strong project management and budgeting capabilities.
	•	Relevant certifications such as CCNA, MCSE, AWS Certified Solutions Architect, or ITIL.


Key Competencies
	•	Strong understanding of networking fundamentals (bandwidth, redundancy, firewalls, IDS/IPS).
	•	Hands-on approach to network troubleshooting, monitoring, and root-cause analysis.
	•	Deep knowledge of data privacy, compliance, and client audit readiness.
	•	Ability to connect technical systems with operational KPIs (AHT, CSAT, SLA adherence).
	•	Excellent client-facing communication, capable of explaining technology in simple business terms.
	•	Strategic thinker with problem-solving and leadership excellence.





Amasa Outsourcing

IT Executive

Vkk Menon Road

Edayar Street

Job Summary:
 The IT Support professional provides technical assistance and support related to computer systems, hardware, software, and networks. This role ensures the smooth operation of IT infrastructure and helps end-users resolve technical issues efficiently.
Key Responsibilities:
Respond promptly to IT support requests via email, phone, or ticketing system.
Diagnose and troubleshoot hardware, software, and network issues.
Install, configure, and maintain computer systems, applications, and peripheral devices.
Provide guidance and training to users on software applications and IT best practices.
Maintain documentation of IT procedures, issues, and resolutions.
Monitor and maintain IT systems, ensuring security, backups, and updates are up-to-date.
Collaborate with other IT team members for larger technical projects and system upgrades.
Escalate complex issues to senior IT staff or external vendors when required.




Kgisl Trust

IT Support Executive

Subramanya Nagar

Puttenahalli

Job Title: Tech Support Analyst. 
Location: JP Nagar, Bengaluru. 
Job Type: Full-Time 

About Us: 

Hello Mentor, is the premier destination for aspiring medical professionals in Bangalore Urban. We offer tailored guidance and support to help students navigate their career choices, course selection, and institution applications. Our team of experienced advisors/mentors, who are young and passionate about career counselling & mentoring, utilize innovative tools and provide personalized mentorship to unlock each student's full potential. A young & strong team of 200+ members which includes Doctors, Counselling Experts, Psychologists, Data Analysts & Management Professionals
We have Mentored 20,000+ NEET UG and 5000+ NEET PG & SS Aspirants so far.
Impacted lives of 500,000+ medical aspirants
Mentored & advised by top doctors & educationist of India.
One of the top companies in career counselling category in India


Roles & Responsibilities: 

Provide technical support to the teams using the software.
Provide expert level technical support for ZOHO CRM platform and collaborate with users to understand their business processes and recommend CRM best practices.
Working together with cross-functional teams, such as sales, Presales & post Sales, to enhance the general process and employee experience.
Knowledge on Roles, Profiles, Permissions and user management, case management.
Good knowledge on reports and Dashboard creation in CRM.
Manage and troubleshoot data integrations between various systems, ensuring smooth flow of information.
Provide technical assistance for AI driven applications and tools, addressing user queries and ensuring optimal performance.
Proactively opportunities for process improvement in CRM usage, data management and integration workflows.
Perform quality checks on data, configurations, and integrations to ensure accuracy and reliability.


Key Requirements: 

Zoho CRM Tool
Zoho Automation
Zoho Integration
Whatsapp Campaign Analysis


Skills: 

Excellent Communication, Interpersonal and Presentation Skills
2-4 years of experience in CRM software (Preferably with Zoho).
Well versed with Integration, Automation & Advance Excel for data analysis, reporting and visualizing.
Good knowledge in the field of A.I.
Proficient in the Application Programming Interfaces.


Other Benefits Details: 

30 Annual leaves + 20 Govt Holidays
Long vacation during new year
PF, Health Insurance
Team Outings & Lunches
Great job satisfaction
Immense learning & personal development 



Hello Mentor Private Limited

Salesforce Administrator

Muktai Nagar (Thane)

About the Role
Seeking a skilled .NET Developer to join our growing development team. The role involves designing, developing, and maintaining modern software applications using Microsoft’s .NET technologies. You'll collaborate with cross-functional teams and contribute to creating scalable, secure, and high-performance business solutions.
Key Responsibilities
•	Design, code, and test software applications using C# and the latest .NET platform.
•	Develop web-based, desktop, or cloud solutions with ASP.NET Core, Blazor, and .NET 8+.
•	Integrate applications with database systems (MS SQL Server/Entity Framework).
•	Collaborate with front-end developers (HTML, CSS, JavaScript frameworks) for seamless UX.
•	Participate in code reviews, debugging, and troubleshooting to ensure code quality.
•	Maintain and optimize existing applications.
•	Write and maintain technical documentation through the software development lifecycle.
•	Stay updated on new .NET developments, cloud-native frameworks, and recommend best practices.
•	Adhere to Agile processes and participate in sprint planning and reviews.
Requirements
•	Bachelor’s degree in Computer Science, Engineering, or relevant field.
•	Proven experience with modern C#, ASP.NET Core, .NET 8+, and Blazor.
•	Solid understanding of object-oriented programming principles.
•	Experience in full-stack development (front-end: HTML/CSS/JS, back-end: .NET/C#/SQL).
•	Familiarity with cloud services (Azure preferred).
•	Proficient in version control systems such as Git.
•	Good problem-solving, communication, and teamwork skills.
•	Ability to adapt and learn new technologies as required by evolving projects.
Preferred (Optional)
•	Experience with .NET MAUI for cross-platform applications.
•	Familiarity with microservices, REST APIs, and DevOps practices.
•	Certifications like Microsoft Certified: .NET Developer Associate.


Bytebrust Technofix (OPC) Private Limited

Dot Net Developer

Civil Line

Central Town

We are looking for an IT Manager to be responsible and 
accountable for the smooth running of our computer systems within the 
limits of requirements, specifications, costs and timelines. You will 
supervise the implementation and maintenance of our company's computing 
needs.

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes.

Responsibilities

Manage information technology and computer systems
Plan, organize, control and evaluate IT and electronic data operations
Manage all IT System Including IP Phones, CCTV Cameras, Gate Security systems, Manage servers.
Repairing of Hardware & Software of PC, Laptops & Servers.
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
Design, develop, implement and coordinate systems, policies and procedures
Ensure security of data, network access and backup systems
Act in alignment with user needs and system functionality to contribute to organizational policy
Identify problematic areas and implement strategic solutions in time
Audit systems and assess their outcomes
Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness


Requirements and skills

Proven working experience as an IT Manager or relevant experience
Excellent knowledge of technical management, information analysis and of computer hardware/software systems
Expertise in data center management and data governance
Hands-on experience with computer networks, network administration and network installation
Ability to manage personnel
BS in Computer Science, MIS or similar field
Manage IT infrastructure, including servers, storage, network devices, and security systems.
Oversee IT operations to ensure smooth functioning of all systems and services.
Develop and implement IT policies, procedures, and standards for the organization.
Collaborate with vendors to procure hardware and software solutions.
Ensure compliance with regulatory requirements related to data protection and privacy.




Mexmon Global Developers LLP

IT Manager

Dawn Mill

Job Summary
We are seeking a skilled and customer-focused Technical Support Specialist to provide expert-level support for our legacy Microsoft Dynamics CRM 2013 platform. The ideal candidate will have hands-on experience troubleshooting and resolving issues within the Dynamics CRM environment. You will be the primary point of contact for all user-reported problems, ensuring timely resolution and maintaining system stability. This role is critical for maintaining business continuity and user satisfaction on our core CRM system.

Key Responsibilities
First-Line Support: Serve as the first point of contact for all technical issues related to MS Dynamics CRM 2013, managing support tickets from creation to resolution.
Troubleshooting: Diagnose, troubleshoot, and resolve a range of issues, including user access problems, system errors, workflow failures, data discrepancies, and client-side complications (e.g., Outlook plugin, browser compatibility).
Issue Investigation: Investigate issues related to standard and custom entities, forms, views, charts, and business rules to identify root causes.
User Administration: Perform basic administrative tasks, including managing user accounts, assigning security roles, and maintaining team structures.
Escalation Management: Collaborate with developers and system administrators to escalate and resolve complex technical issues that require deeper investigation or code changes.
Documentation: Create and maintain a knowledge base of common issues, troubleshooting steps, and best practices to empower users and streamline support.
Communication: Clearly and effectively communicate technical solutions and updates to non-technical users, providing training and guidance where necessary.


Required Skills and Qualifications
Experience: 1+ years of experience in a technical support or IT helpdesk role.
Core Technical Skills: Direct, hands-on experience supporting Microsoft Dynamics CRM 2013 is essential.
CRM Knowledge: Strong understanding of fundamental Dynamics CRM concepts, including entities, forms, views, workflows, business processes, and the security model (roles, privileges).
Problem-Solving: Excellent analytical and troubleshooting skills with a methodical approach to problem resolution.
Communication: Strong interpersonal and communication skills (both written and verbal) with the ability to explain complex technical concepts to end-users.
Technical Familiarity: A basic understanding of the technology stack for an on-premise CRM 2013 deployment, including Active Directory for user management and SQL Server for data concepts.



Hirdhav Technologies Private Limited

Technical Support Executive - Microsoft Dynamics CRM

A C Guards

ECIL

We are seeking a dynamic and detail-oriented professional to join our IT team as a System Administrator / Security Operations Center (SOC) Analyst. This hybrid role demands expertise in maintaining enterprise IT infrastructure while actively monitoring and responding to cybersecurity threats. The ideal candidate will be proactive, technically skilled, and committed to operational excellence and risk mitigation.
Key Responsibilities
System Administration
Manage, monitor, and maintain servers, networks, and endpoint systems (Windows/Linux)
Perform routine system updates, patch management, and backup operations
Troubleshoot hardware/software issues and ensure high system availability
Administer Active Directory, DNS, DHCP, and virtualization platforms (VMware/Hyper-V)
Maintain documentation for configurations, procedures, and compliance audits

SOC Analysis
Monitor security alerts and logs using SIEM tools (e.g., Splunk, QRadar, Sentinel)
Investigate and respond to potential security incidents and vulnerabilities
Conduct threat analysis, malware detection, and endpoint protection reviews
Collaborate with IT and compliance teams to enforce security policies
Generate reports for incident response, risk assessments, and audit support



SFON Technologies LLP 

System Administrator

Aralgoria

Garblaudi

💫 “Your dream job isn’t found — it’s created by your courage and consistency.” ✨
🌍 Build Your Career with a Global MNC!
📍 Location: Jaipur | 💼 Role: Tech Support Associate
🏢 Mode: In-Office (Hybrid after 9 months)
💰 Salary: ₹26,000 – ₹41,000/month
🎁 Perks: ₹10,000 Relocation Bonus + ✈️ Free Airfare + 14 Days Stay + 🚖 Free Cab
✨ Why Join:
✅ Global brand & growth opportunities
✅ Great work culture & learning environment
📲 Apply Now!
WhatsApp HR Pravin – 9982146636
⚠️ Limited openings – don’t miss out!


Teleperformance

Tech Support Executive

Santoshi Mata Chowk

Rajas Society Galli Number 6

Our company is providing all types of laptop desktop server and all so need IT regarding Sale Executive.


ABC Comnet Private Limited

Sales Executive

College Square

Tangra

Kisah Apparels Private Limited is a fast fashion men’s ethnic-wear brand known for its innovative products, edgy designs, and premium-quality appealing to young consumers who look for affordable high fashion. Since its inception, Kisah has been growing 50% YoY and has demonstrated market leadership in fashion ecommerce
We are looking for IT admin for our Head Office , WH and retail Stores


Key Role and Responsibilities:

Maintain and optimize the IT infrastructure to ensure maximum performance & scalability
Manage the full lifecycle of IT assets (hardware and software), from procurement and deployment to retrieval and disposal.
Oversee system administration of the Microsoft ecosystem, including Microsoft 365, Azure, Active Directory, and Windows servers ERP and Business Application Support
Vendor Coordination
Retail IT Operations Support


  Hardware:
System Allocation 
PC Assembling and Maintenance
Laptop and Desktop Troubleshooting
IT Asset Inventory Management

  Operating Systems:
Installation, Configuration, Backup, and
Restoration of Windows OS
OS Troubleshooting


  Networking:
Basic Network Troubleshooting
Installation and Configuration of
Routers, Switches, and Access Points


 Software & Applications:
  Microsoft Office Suite (MS Word, Excel,
PowerPoint, etc.)
Microsoft Outlook (Configuration, Backup
& Troubleshooting)
Microsoft 365 / Office 365

If this profile does not suit with your requirement please ignore.


Kisah Apparels Private Limited

IT Administrator

Rashtrapati Bhavan

NSEZ Noida

Viable Outsource Solution is looking for a proactive IT Support Executive to manage and maintain IT infrastructure, troubleshoot technical issues, and ensure seamless system and network operations. We are looking for a candidate for a long-term association who is committed to growing with the company.

Location: Sector 63, Noida | Shift: 2:00 PM – 11:00 PM (Candidate should be Flexible in timings as per requirement)
Vacancies: 2 (Junior & Senior Role)

Key Responsibilities:
Provide IT and technical support to employees.
Manage and troubleshoot computer systems, networks, and hardware.
Install and configure operating systems, routers, and security tools.
Oversee network access, IP management, and biometric systems.
Coordinate with vendors and ISPs for maintenance and connectivity.


Requirements:
Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
0.5–3 years of experience in IT support or system administration.
Hands-on knowledge of LAN/WAN, routers, operating systems, and diagnostic tools.
Strong problem-solving and multitasking abilities.
Flexibility to work in different shifts occasionally as needed.



Viable Outsource Solution

Tupe Hospital

Admin cum IT Job Description (Retail Industry)
Job Title:Admin cum IT Executive
Department:Administration / IT
Industry:Retail (Multi-branch or Store Operations)
Reporting To:HR Head / Operations Manager / Cluster Head
Job Summary:The Admin cum IT Executive is responsible for overseeing the day-to-day administrative activities and ensuring smooth IT operations across all retail branches. This role supports store infrastructure, employee systems, data management, and general administrative coordination to ensure efficiency and compliance with company standards.
Key Responsibilities:Administrative Duties:· Maintain and manage office and store administrative operations, ensuring timely support to all departments.
·      Handle procurement of office and store supplies (stationery, IT peripherals, utilities).
·      Manage maintenance of office premises, furniture, CCTV, and other infrastructure.
·      Assist HR and Operations teams with document control, staff attendance, and asset issuance.
·      Support branch opening/closing documentation and vendor coordination.
·      Maintain records for AMC, utility bills, and vendor payments.
·      Coordinate courier, housekeeping, security, and facility management.
·      Prepare MIS reports related to administration and asset management.
IT Responsibilities:· Install, configure, and maintain IT systems including desktops, printers, routers, and POS (billing) systems in stores.
·      Provide first-level IT support to all retail outlets (hardware, network, and software troubleshooting).
·      Manage email IDs, employee logins, and data access permissions in coordination with HR.
·      Maintain data backups and ensure system security across branches.
·      Coordinate with external IT vendors for system upgrades, AMC, or repair.
·      Monitor CCTV systems, biometric attendance devices, and POS connectivity.
·      Support software integrations like billing systems, HR software, and attendance systems.
·      Track IT inventory and maintain asset register for all company hardware.
Skills & Competencies:· Strong knowledge of MS Office, Windows, Networking, and basic hardware troubleshooting.
·      Good understanding of retail POS systems and attendance software.
·      Excellent organizational and multitasking abilities.
·      Strong coordination and communication skills with internal and external teams.
·      Problem-solving and proactive maintenance approach.
Qualification & Experience:· Bachelor’s Degree in IT, Computer Science, or Business Administration.

·      2–5 years of experience in Admin or IT support, preferably in retail or multi-store setup.
·      Familiarity with ERP/POS systems and attendance/payroll tools preferred.
Work Location:Head Office with regular travel to retail outlets/branches as required.
Performance Indicators (KPIs):· System uptime across stores.
·      Response and resolution time for IT issues.
·      Cost control and timely vendor payments.
·      Timely availability of admin resources and utilities.
·      Accuracy of asset and IT inventory records.


Manik Mobile Shopee

Admin Cum IT Executive

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It Support Jobs - 62 Verified Vacancies

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Technical Support Executive - Microsoft Dynamics CRM

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Tech Support Executive

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IT Administrator

IT Support Executive

Admin Cum IT Executive

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