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I.I.T.Main Gate

Mumbai

Sambhaji Nagar (Parle)

Company: Matrimony.com Ltd
Department: Elite Services
Job Title: Executive / Senior Executive
Role: Relationship Manager / Senior Relationship Manager
Location: Andheri East, Mumbai (Near Station)

About Matrimony.com
Matrimony.com Ltd is the largest and most trusted matrimony brand in the world with an employee strength of
around 4000 associates in India and abroad. The service offerings include matchmaking and marriage-related
services through websites, mobile sites, and mobile apps, complemented by 150+ company-owned retail outlets.
Its flagship products are BharatMatrimony, CommunityMatrimony, and EliteMatrimony, with over 2.5 million active
members. Matrimony.com is ISO 9001:2008 Certified and is expanding into the $54 billion marriage services
market. Its current offerings also include MatrimonyDirectory, MatrimonyPhotography, and MatrimonyBazaar.
BharatMatrimony also has a strong presence in the USA, Canada, UK, UAE, Singapore, and Malaysia.
Department Overview – Elite Services
Elite Services is a personalized matchmaking service offering assistance to busy professionals or people who
need guidance in their partner search. We have efficient Relationship Managers who find joy and pride in helping
our members find their soulmates.
Role Overview
The Relationship Manager / Senior Relationship Manager is responsible for:
• Understanding customer requirements
• Meeting service metric guidelines
• Retaining customers
• Converting prospects into sales
• Assisting them in finding suitable partners This is an in-house sales and service portfolio role. As per client
requirements, occasional in-person client meetings will also be part of the responsibilities.
Key Responsibilities
• Onboard new customers and create comprehensive member profiles
• Understand members’ preferences, expectations, and unique requirements
• Source, screen, shortlist, and facilitate interactions between members to drive successful matches
• Build and maintain strong relationships with members, ensuring a premium ‘Elite’ experience and high-quality
service delivery
• Manage an assigned portfolio of members through structured engagement and regular follow-ups
Skills & Competencies
• Excellent command of English with strong verbal and written communication skills
• Proactive approach with active listening and strong service orientation
• Strong presentation and interpersonal skills
• High emotional intelligence with persuasive communication ability
• Ability to understand client requirements and provide effective solutions
Education & Experience
• Graduate (Bachelor’s Degree)
• 2 years of experience in Service & Sales domain
• Preference for stable candidates with a consistent work history


Urgent Hiring For Customer Relationship Manager

Porur

Guindy IE

Customer Service  Executive

Qualification - Any Degree 
Experience - 0 to 4 Years
Permanent On- Role Job
Internal Job Promotions
Salary - Fixed Salary
PF + ESI+ Gratuity
General Shift / Rotational shift
Telugu/Malayalam/Hindi would be additional advantage (With language bonus)

Contact - Irfana HR - 9025310767

For Direct Walk-in
Interview Location -
Matrimony.com
RR Tower 2,
4th  floor, Guindy Industrial Estate,
Chennai -600032

Company Overview:
Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both matchmaking and marriage related services and is also complemented by 110+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony. With a strong leadership in matchmaking, the company has fast expanded into the $55 billion marriage services Industry Wedding Bazaar the Largest Wedding Services Provider and Mandaps the Largest Online Wedding Venues Platform The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.


Customer Service Executive

College Square

Kolkata

Salt Lake City Sector 5

What you'll do
Relationship Manager of Bharat Matrimony

WORK FROM OFFICE IN SALT LAKE SECTOR V
NEED TO JOIN IMMEDIATELY

Only Telesales Experience Candidates Need To Apply

Qualification:- Any Graduate
Experience:- 1 to 7 years in Telesales
Permanent Job
Fixed Salary + Incentive
Sunday Fixed Weekly Off
General Shift

Walkin Interview (Venue Details):-Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091.
CONTACT PERSON -
Suvankar Saha: 9038679219 (CALL/WHATSAPP)

Job Overview:- Assisted Service is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates. The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

Understanding the customer requirement accurately.
Helping customer find suitable profiles keeping in mind their requirements.
Delivering quality service to paid members and working closely to maintain a good rapport with them.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Managing a set portfolio of customers with robust follow up.
Excellent verbal & written communication, fluency in the regional language, pro-activeness, listening skills, service orientation, Integrity.
Punctuality & Presentation skills.
Emotional quotient, Persuasion Skills.
Ability to read/interact to understand the client requirements.
Graduate in any specialization with a minimum of 1 year experience in directly interfacing with the Customer.
Experience in Personalized service would be an added advantage.


Role Overview:- The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. Key

Responsibilities

Welcoming the customer on-board and creating a Member Profile.
Understanding the member choice, expectations and identifying the uniqueness of the Member.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Maintaining good rapport with the member; providing the right 'Elite' experience and delivering quality service.
Managing a set customer portfolio with robust follow up.


Skills and Competencies

Excellent command over English language, and fluency in Bengali is must, proactiveness, listening skills, service orientation, Integrity.
Ability to understand the customer requirements.
Punctuality & Presentation skills.
High Emotional quotient, Persuasion Skills
Handling HNI Sales


Education and Experience

Graduate (in any specialization)
Experience in Personalized service would be an added advantage.

Role: Sales Support & Operations - Other
Industry Type: BPM / BPO
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Telesales Outbound Calling Outbound Sales Tele calling
Inbound Sales Credit Card Sales Bfsi Sales Telecom Sales Insurance Sales Financial Sales Internet Sales Banking Sales Loan Sales Finance Sales Domestic BPO Domestic Calling Bpo Sales Domestic Sales Telemarketing


Relationship Manager

Keshari Nagar

Kharavella Nagar

What you'll do
Relationship Manager of Bharat Matrimony
 
WORK FROM OFFICE
NEED TO JOIN IMMEDIATELY
 
Must be Telesales Experience Candidates Need to Apply
 
Qualification: - Any Graduate
Experience: - 2 to 7 years in Telesales
Permanent Job
Fixed Salary + Incentive
Sunday Fixed Weekly Off
General Shift
 
Walkin Interview (Venue Details): -Matrimomy.com Limited, Unique Plaza, 2nd Floor, Opst India Petrol Pump, Jharpada, Bhubaneswar
 
Job Overview: - Assisted Service is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates. The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.
 
Understanding the customer requirement accurately.
Helping customer find suitable profiles keeping in mind their requirements.
Delivering quality service to paid members and working closely to maintain a good rapport with them.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Managing a set portfolio of customers with robust follow up.
Excellent verbal & written communication, fluency in the regional language, pro-activeness, listening skills, service orientation, Integrity.
Punctuality & Presentation skills.
Emotional quotient, Persuasion Skills.
Ability to read/interact to understand the client requirements.
Graduate in any specialization with a minimum of 1 year experience in directly interfacing with the Customer.
Experience in Personalized service would be an added advantage.

 
Role Overview:- The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. Key
 
Responsibilities
 
Welcoming the customer on-board and creating a Member Profile.
Understanding the member choice, expectations and identifying the uniqueness of the Member.
Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
Maintaining good rapport with the member; providing the right 'Elite' experience and delivering quality service.
Managing a set customer portfolio with robust follow up.

 
Skills and Competencies
 
Excellent command over English language, and fluency in Odia is must, proactiveness, listening skills, service orientation, Integrity.
Ability to understand the customer requirements.
Punctuality & Presentation skills.
High Emotional quotient, Persuasion Skills
Handling HNI Sales

 
Education and Experience
 
Graduate (in any specialization)
Experience in Personalized service would be an added advantage.

Role: Sales Support & Operations - Other
Industry Type: BPM / BPO
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Sales Support & Operations
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Telesales Outbound Calling Outbound Sales Tele calling
Inbound Sales Credit Card Sales Bfsi Sales Telecom Sales Insurance Sales Financial Sales Internet Sales Banking Sales Loan Sales Finance Sales Domestic BPO Domestic Calling Bpo Sales Domestic Sales Telemarketing
 


Relationship Manager/ Senior Relationship Manager

**Job Overview: Assisted Service**

Assisted Service is a personalized matchmaking service offering assistance to busy professionals or people who need assistance in their partner search. We have efficient Relationship Managers who find joy and pride in helping our members find their soul mates. The Relationship Manager/ Senior Relationship Manager is responsible for understanding customer requirements, meeting service metrics guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

### **Key Responsibilities**
1. Welcoming the customer on-board and creating a Member Profile.
2. Understanding the member choice, expectations and identifying the uniqueness of the Member.
3. Understanding the customer requirement accurately.
4. Helping customer find suitable profiles keeping in mind their requirements.
5. Delivering quality service to paid members and working closely to maintain a good rapport with them.
6. Searching, screening, short listing, establishing contact, initiating meeting between members and creating success stories.
7. Maintaining good rapport with the member; providing the right 'Elite' experience and delivering quality service.
8. Managing a set customer portfolio with robust follow up.

### **Skills and Competencies**

* **Communication:** Fluency in Bengali is a must.
* **Soft Skills:** Pro-activeness, listening skills, service orientation, Integrity.
* **Professionalism:** Punctuality & Presentation skills.
* **Interpersonal:** High Emotional quotient, Persuasion Skills.
* **Technical/Functional:**
* Ability to read/interact to understand the client requirements.
* Handling Customer Sales.

### **Education and Experience**
* **Education:** HS / Graduate (in any specialization).
* **Experience:** Minimum of 1 year experience in directly interfacing with the Customer.
* **Bonus:** Experience in Personalized service would be an added advantage.


Customer Relationship Manager

Subramanya Nagar

Bengaluru

Adugodi

Telesales Executive

Rashtrapati Bhavan

Sarita Vihar

Role & responsibilities : Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
Explaining the product features in detail and how to use the Packages.
Understand the Customer requirements, encourage them to upgrade / Renew the matrimony Packages [Shaadi Package]
Fixed Salary Provide.
Incentive [4K - 10K]
Fixed Off Sunday.


Interview Address: A-23, Ground Floor, JDKD corporate Park Building, Mohan Estate, Mathura Road, New Delhi, India -110044
Landmark : Sarita Vihar Metro station. [Voilet Line]

Applied only : Minimum One years of experience in telesales(With all docs) and applied Undergraduate qualification.  Fresher can apply also. Contact Number - 7070972181 What's up Also
HR Shivam Jasiwal
Official Email : shivam.jaiswal@matrimony.com


Hindi Voice Process

Role Overview: 
The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities:
• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements 

Must be Graduate, Minimum 1yr experience in sales with tele calling .
Should speak Odia.

Can apply :priyadarshini.sahoo@matrimony.com
Job location:- Saheed Nagar, Jagamara.

Interview place:- Unique Plaza, 2nd Floor,Laxmi Sagar, Bhbaneswar.


Telesales Executive (Retail, Saheed Nagar/Jagamara)

Ahmedabad (Rural) District Court

Telephone Exchange (C. G. Road)

About Matrimony.com
Matrimony.com is India’s leading online matchmaking and marriage services provider.
With a strong presence across multiple platforms, we aim to bring happiness to millions
of people by helping them find their perfect life partners.
Job Role
We are looking for enthusiastic and customer-focused Telesales Executives to join our
team. The role involves reaching out to potential customers, explaining our services,
and converting them into premium members.
Key Responsibilities
 Contact prospective customers through outbound calls and follow up on leads.
 Explain Matrimony.com’s services, packages, and benefits to customers.
 Counsel members and help them in choosing the right plan.
 Achieve daily, weekly, and monthly sales targets.
 Maintain strong relationships with customers for repeat business and referrals.
 Update CRM/system with call details and customer feedback.
 Ensure a high level of customer satisfaction through quality interactions.
Desired Candidate Profile
 Education: Graduate
 Experience: 0–3 years in telesales, telemarketing, or customer service (freshers
can apply).
 Good communication skills in English, Hindi , Marathi
 Ability to work under targets and pressure.
Key Skills
 Telesales / Telecalling
 Communication & Interpersonal Skills
 Sales & Negotiation
 Target Oriented
Compensation & Benefits
 Attractive Salary + Incentives
 Performance-based rewards & recognition
 Growth opportunities within the organization
 Training and skill development support
Shift Timing
 9:30am to 6:30pm
 6 Days working with Sunday fixed OƯ


Chakkalakkal

Ravipuram

Matrimony.com Ltd is the largest and the most trusted matrimony brand with employee strength of around 3500+ associates. The service offering of the brand are in matchmaking and marriage services through websites, mobile sites and mobile apps. Its flagship products are Bharat Matrimony, Community Matrimony,Jodii, Assisted services and Elite Matrimony in the matchmaking business. The marriage services vertical comprises of Wedding Bazaar.We are the pioneer and leader in the online match making business with over 4 million active members availing these services.
Matrimony.com has a pan India presence with 7+ regional offices and 100+ company owned retail outlets. Matrimony.com has recently been awarded the Superbrand award as well as the award for gender sensitivity for the Find Your Equal campaign. The goal is to build a billion dollar revenue company and a long lasting institution with a legacy for the generations to come.
 
Job Title: Service Officer
 
Role Overview: 
The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

 Key Responsibilities
Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements 

 


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Matrimony Jobs - 10 Verified Vacancies

Urgent Hiring For Customer Relationship Manager

Customer Service Executive

Relationship Manager

Relationship Manager/ Senior Relationship Manager

Customer Relationship Manager

Telesales Executive

Hindi Voice Process

Telesales Executive (Retail, Saheed Nagar/Jagamara)

Telesales Executive

Telesales Executive