Jobs

Telecalling / BPO / Telesales

Anywhere in India

Agra

Ahmedabad

Ahmednagar

Ajmer

Aligarh

Amritsar

Asansol

Aurangabad

Bareilly

Belagavi

Bengaluru

Bhavnagar

Bhilai

Bhopal

Bhubaneswar

Bikaner

Chandigarh

Chennai

Coimbatore

Cuttack

Dehradun

Delhi-NCR

Dhanbad

Gorakhpur

Guntur

Guwahati

Gwalior

Hubli

Hyderabad

Indore

Jabalpur

Jaipur

Jalandhar

Jamnagar

Jamshedpur

Jodhpur

Kannur

Kanpur

Kochi

Kolhapur

Kolkata

Kota

Lucknow

Ludhiana

Madurai

Malappuram

Mangalore

Meerut

Mumbai

Mysuru

Nagpur

Nashik

Panipat

Patna

Prayagraj

Puducherry

Pune

Raipur

Rajkot

Ranchi

Saharanpur

Salem

Solapur

Surat

Thiruvananthapuram

Trichy

Udaipur

Ujjain

Vadodara

Varanasi

Vijayawada

Visakhapatnam

Warangal

Admin / Back Office / Computer Operator

Advertising / Communication

Aviation & Aerospace

Banking / Insurance / Financial Services

Beauty, Fitness & Personal Care

Construction & Site Engineering

Consulting

Content, Editorial & Journalism

CSR & Social Service

Customer Support

Data Science & Analytics

Delivery / Driver / Logistics

Domestic Worker

Energy & Mining

Engineering - Hardware & Networks

Environment Health & Safety

Facility Management

Finance & Accounting

Healthcare / Doctor / Hospital Staff

Human Resources

IT & Information Security

Legal & Regulatory

Maintenance Services

Marketing / Brand / Digital Marketing

Media Production & Entertainment

Operations

Production / Manufacturing / Engineering

Product Management

Project & Program Management

Purchase & Supply Chain

Quality Assurance

Research & Development

Restaurant / Hospitality / Tourism

Retail & eCommerce

Risk Management & Compliance

Sales & BD

Security Services

Shipping & Maritime

Software Engineering

Strategic & Top Management

Tailoring, Apparel & Home Furnishing

Teaching & Training

UX, Design & Architecture

Popular Job Localities in Surat

Popular Job Companies in Surat

Popular Job Departments

Jobs in Top Cities

Popular Job Type

Start Hiring

Gopipura

Pumping Char Rasta

Experience: 0 – 2  Years
Location: Infinity Tower, Opposite Railway Station, Surat
Department: Customer Success /Sales /Support
Employment Type: Full-time

About the Role
We are looking for a proactive and customer-focused Renewal Executive to manage client renewals, post-sales relationships, and ensure the smooth continuation of subscriptions or service contracts. The ideal candidate will have experience in account retention, upselling, and building long-term customer trust.

Key Responsibilities
Manage the renewal cycle of existing customers to ensure timely contract or subscription renewals.
Build strong relationships with clients to understand their ongoing needs and ensure satisfaction with the product/service.
Identify opportunities for upselling or cross-selling relevant plans or features.
Collaborate with internal teams (Sales, Customer Success, Finance) to ensure seamless post-sales support and issue resolution.
Maintain accurate records of renewal dates, follow-ups, and communication in CRM tools.
Work closely with customers to reduce churn and increase renewal rates.
Handle customer queries or complaints promptly to maintain a positive customer experience.
Prepare and share renewal quotations or invoices and track payments.
Provide periodic reports on renewal performance, pipeline, and retention metrics.


Requirements
Bachelor’s degree in Business Administration, Marketing, or a related field.
0 – 2 years of experience in renewal management, after-sales, account management, or customer success (preferably in SaaS or product-based companies).
Strong communication, negotiation, and relationship-building skills.
Ability to handle multiple client accounts and meet deadlines.
Experience working with CRM tools (e.g., HubSpot, Zoho, Salesforce, etc.).
Customer-centric mindset with a proactive approach to solving issues.


Why Join Us
Opportunity to work in a fast-growing SaaS/Product environment
Performance-driven incentives and recognition
Exposure to end-to-end customer lifecycle management




Suvit Fintech

Customer Success Executive

Tapash Nagar

We are looking for an enthusiastic and customer-focused Customer Support Executive (Tele caller) to join our team. The ideal candidate will be responsible for making outbound calls, answering inbound queries, resolving customer issues, and ensuring high customer satisfaction.
Key Responsibilities:
•	Make outbound calls to potential and existing customers to promote products/services.
•	Handle inbound calls and respond to customer inquiries promptly.
•	Maintain records of customer interactions and update the database accurately.
•	Provide accurate information regarding products, services, and offers.
•	Follow up with customers to ensure satisfaction and resolve any complaints.
•	Meet daily/weekly calling and conversion targets.
•	Maintain a positive, professional attitude during all interactions.
Requirements:
•	Minimum qualification: 12th pass or Graduate.
•	Good communication skills in Hindi and basic English (knowledge of other regional languages is a plus).
•	Basic computer knowledge (MS Office, email handling).
•	Previous experience in tele calling, tele sales, or customer support is preferred but not mandatory.
•	Ability to work under pressure and meet targets.
Perks & Benefits:
•	Training and career growth opportunities.
•	Supportive work environment.


RNFI

Telecalling Executive

Sachin

Customer Inquiries & Issue Resolution:
·        Respond to customer inquiries via various channels through (Bik chat , telephone ) (phone, email, chat, social media).
·        Address customer complaints or concerns and provide appropriate solutions.
·        Troubleshoot and resolve product or service issues, offering clear, step-by-step guidance.
Product Knowledge:
·        Maintain an up-to-date understanding of the company’s products, services, and procedures.
·        Educate customers about product features, benefits, and use.
Documentation:
·        Maintain accurate records of customer interactions, including inquiries, complaints, and feedback, using CRM tools.
·        Generate reports for management on customer feedback, complaints, and service performance.
Customer Relationship Management:
·        Build strong, positive relationships with customers, ensuring they feel valued.
·        Provide exceptional service to improve customer retention and loyalty.
 Problem-Solving:
·        Offer solutions to customer problems with a focus on delivering positive experiences.
·        Identify recurring issues and work with management to implement process improvements.
Team Collaboration:
·        Collaborate with other team members to share knowledge and improve service standards.
·        Participate in training sessions to improve skills and knowledge.


Avimee Herbal

Customer Care Executive

Parvat Patiya

Innovatek Systems

Telesales Executive

Location: Surat 
Experience:0 - 2 Years

💼 Role Overview 

We are looking for a Customer Support Executive (Chat) to join our team in Surat. You’ll be the first point of contact for our users, offering real-time assistance via chat (and email, if needed). This role is not just about resolving issues — it's about enhancing user experience, collaborating with product teams, and continuously improving support content and tools. You will also contribute to content creation and fine-tuning our AI chatbot for an even better support experience. 

Key Responsibilities 

 Provide real-time customer support via chat and email (voice support during initial onboarding). 
 Understand and resolve user queries efficiently and empathetically. 
 Maintain high support quality standards and quick response times. 
 Guide users through onboarding, troubleshooting, and feature usage. 
 Document recurring issues and help update internal knowledge base, FAQs, and canned replies. 
 Analyze chat logs and user feedback to identify pain points and improve workflows. 
 Collaborate closely with the technical and product teams to address issues and align updates with customer communication. 
 Assist in updating and enhancing AI chatbot flows and correcting inaccurate responses. 
 Contribute ideas to improve the overall customer experience and support processes. 

Requirements 

 0- 2 year of experience in customer support (chat, voice, or email). 
 Strong written and verbal communication in English and Hindi. 
 Willingness to start with voice support before moving fully into chat support. 
 Basic understanding of SaaS platforms or accounting tools (training will be provided). 
 Good writing skills for support materials like FAQs and help guides. 
 Analytical thinking to assess support data and drive improvements. 
 Must be based in Surat or willing to relocate. 
 Interest in AI, automation, or chatbot technologies is Plus 
 Familiarity with tools like Freshdesk, Intercom, Google Sheets, or similar.


Customer Support Executive

S.D Planets School

Job Title: Telecaller
Department: Sales & Marketing
Location: Vesu

Job Summary:
We are seeking a motivated and confident Telecaller to join our Sales & Marketing team. The ideal candidate will be responsible for outbound calling to potential leads, providing information about our CNC machining products/services, and generating appointments or inquiries.

Key Responsibilities:
Make outbound calls to prospective customers from the provided database or leads.
Explain company offerings, services, and basic technical details of CNC machinery (training will be provided).
Follow up on customer inquiries and leads via phone, WhatsApp, or email.
Maintain daily call logs, inquiry status, and feedback in CRM or Excel.
Coordinate with the sales team for follow-ups, demos, or meetings.
Understand customer requirements and pass quality leads to the sales team.
Maintain a professional tone and customer-friendly attitude during calls.

Requirements:
6 months to 2 years of experience in telecalling or customer handling preferred.
Good communication skills in Hindi, English, and regional languages.
Basic knowledge of MS Excel and WhatsApp business communication.
Prior experience in industrial products/manufacturing sector is a plus.
Ability to work independently and handle targets.

Qualification:
Minimum HSC (12th Pass), Graduate preferred.
Good english and hindi communication. 



Yantra Design Private Limited

Godadara

Urgent Hiring Alert











Job Description: Sales & Customer Acquisition







- Prospect Identification: Use various channels for lead generation.



- Lead Generation: Expand customer base and drive sales growth.



- In-Person Meetings: Conduct meetings to understand needs and promote products/services.



- Relationship Management: Maintain strong customer relationships.



- Field Sales: Directly engage with customers to provide solutions.



- Incentives: Earn up to Rs. 6000 based on performance.



- Engagement with New Members: Introduce products/services to new members.











Urgent Hiring


One97 Communications Ltd

Field Collection Executive

Mota Varachha

Yogi Chowk

Saroli BRTS

WE WANT HINDI, TAMIL OR TELUGU  LANGUAGES TELESALES WHO CAN GENERATE B2B SALES WITH OUR CLIENTS


Pihaan

Bapa Sitaram Chowk BRTS

Textile Infomedia is a leading B2B online marketplace connecting textile manufacturers, suppliers, wholesalers, and buyers across India. We act as a trusted mediator between sellers and buyers, helping businesses expand their reach and grow in the textile industry.

ey ResponsibilitiesMake outbound calls to textile sellers and buyers listed on the portal.
Explain portal services, features, and benefits to new and existing users.
Assist sellers in creating/updating their business profile, product listings, and service details.
Understand buyer requirements and connect them with suitable sellers.
Handle inbound inquiries and provide support regarding portal usage.
Maintain and update customer database with accurate information.
Follow up with prospects to ensure onboarding and active usage.
Build and maintain strong customer relationships for repeat engagement.
Share feedback from customers with management for service improvement.



Textile Infomedia

Bhatha Gaam

Slimiphy Private Limited

Telecaller

Pal Patiya

Bajaj Finance Limited

Sales Executive

Seeking a motivated Telecaller to make outbound calls, handle inbound inquiries, and follow up on leads. Must be excellent in communication, persuasive, and resilient.
Essential Duties and Responsibilities:
● Answering phone calls and explaining services offered by the company.
● Always follow guidelines while talking with clients.
● Should achieve daily target calls.
● Make sure only qualitative walking visits should be targeted.
● Maintain CRM properly and follow SOP.
● Fulfill all the tasks and targets assigned.
● Update Daily/weekly/monthly report and submit on time.
● Assisting a department head & reporting manager.
Qualifications:
High school diploma; bachelor’s degree preferred.
Previous tele calling or customer service experience.
Excellent verbal and written communication.
Strong interpersonal and persuasive skills.
Proficiency in CRM software.
Salary Upto - upto 18k+ Incentive

For further information, please feel free to contact - 7862813693


Red & White Education Private Limited

Find the best Telecaller Bpo Jobs In Surat from top companies. Browse 42+ verified job openings near you and apply today to start your career with Apna.

AI Resume builder

AI Resume checker

AI Cover letter generator

Blog

Telecaller Bpo Jobs in Surat - 42 Verified Vacancies

Customer Success Executive

Telecalling Executive

Customer Care Executive

Telesales Executive

Customer Support Executive

Telecalling Executive

Field Collection Executive

Field Collection Executive

Field Collection Executive

Telesales Executive

Telecalling Executive

Telecaller

Sales Executive

Telecaller

Know more about Telecaller Bpo Jobs In Surat