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Gandhi Nagar Mod

Pratap Nagar


  Roles and responsibilities:
  1)      Managing day to day planning, operational challenges
  and solving problems of team.
  2)      Maintenance of the data records
  & targets.
  3)      Maintaining &
  sharing daily MIS reports
  4)      People management including all HR related issues, as well as staff development.
  5)      Operational management, managing floor
  and adherence to schedule. 
  6)      Ownership and problem resolution
  of process.
  7)      Training and development for
  staff.
  8)      Motivation, leadership for agents and developing future leaders.
  9)      Conducting performance appraisal for the team.
  10) Contribute to the initial hiring and selecting process of the front line.
  11) Compiling reports of team performance, target Conversion, TAT and indicators.
  12) Work very closely with the team members, understand the agent’s
  problems and weaknesses and address them.
  13) Offers solution and suggestions for process and product improvement to management.
  14) Working with the business in identifying key fraud risk areas and advising of controls to minimize such risks
  15) Monitoring
  rosters and breaks.
  16) Complete own targets and all KPI.
  17) Manage shrinkage and Attrition.
  18) Communicating
  with multiple clients for daily updates 
   Desired Candidate profile
  Qualification: 
  ·        
  Undergraduate/Graduate from a recognized
  university
  Preferred Skills:
  ·        
  Good communication skills in English with Good
  Team Management
  ·        
  Experience with Sales Process (Banking -Loan
  or Credit Card sales)
  ·        
  Minimum 2+ years of BPO experience and 1years
  as a Team Lead in Sales process
  ·        
  Willingness to work in 6 Days Schedule
  ·        
  Nature of work:  On-Site
  ·        
  Must and should be an immediate Joiner
  
 Contact (8008325085) for more information 
Reach out to - mamidineha@teleperformancedibs@gmail.com


Team Leader

Rashtrapati Bhavan

Ram Chowk Dundahera Gurgaon

Roles and Responsibilities:
Provide customer support through various channels(blended) such as calling, email, chat, voice and non-voice processes.
Handle international customer inquiries with a focus on blended process (calling + email + chat).
Offer product solutions to customers based on their requirements.
Maintain accurate records of customer interactions using CRM software.
Collaborate with internal teams to resolve complex issues.


Desired Candidate Profile:
1-4 years of experience in BPO Customer Service with cold calling.
Strong communication skills for effective interaction with customers via multiple channels (calling, email, chat).
Ability to work in a fast-paced environment handling multiple tasks simultaneously.
Proficiency in International Chat Process and Non-Voice Process is essential.
Any graduates/post-graduates or pursuing are eligible
Freshers aren't eligible
Comfortable to work in rotational shifts


Job Details:
Any 6 days of working(rotational)
Any 1 days of Week off(rotational)
Shift- 9 hours (Including 1 Hour break)
Rotational Shifts/ Week-off
Salary - 26,000 CTC + 10K Joining Bonus + incentives upto 30K(per month)
Location- Gurgaon


For further enquiry regarding this job, contact:

HR Rishabh
7005140087
rishabh.barman@teleperformancedibs.com


Insurance Sales Executive

Dhana Mode Gurgaon

Hiring For Sales Voice Process

Must have good communication skills.
Both graduate / undergraduates can apply.
Both fresher and experienced can apply.
6 days working & Sunday fixed off.
Shuttle facility for Delhi candidates only.
Fixed day shift.


Salary Structure:
26k ctc & 22k inhand
Joining Bonus
Incentives


Candidates must be immediate joiners.

Interested candidates can send their CV at bontika.bordoloi@teleperformancedibs.com or 8258940601
mention subject as Sales Executive


Voice Process - Sales

Nai Duniya

MR 10 Road

Senior Customer Care Executive

Subramanya Nagar

Bengaluru

Manorayana Palya

📢 Urgent Hiring: Customer Support Executive (Domestic / International )
📍 Location: Marathahalli, Bangalore
🧑‍💼 Designation: Customer Support Executive
🔸 Languages Required: Must speak Malayalam / Tamil / Kannada fluently (any one)
🔸 Minimum Qualification: 12th Pass
🔸 Age Limit: Up to 35 years
🔸 Shift: 9-hour rotational shift with rotational week off
🔸 Salary (Fixed In-Hand) :₹15,000 for freshers/without documents Up to ₹25,000 for experienced and international proses candidates with valid documents
🔸 Benefits:
Permanent Job
Fixed Salary
Performance-Based Incentives
Immediate Joining
📞 Apply Now – Limited Vacancies!


Customer Support Executive

Marathahalli

Qualification: graduation 
Should have excellent communication skills.
Fresher / experience 
Voice Process/ Non Voice 
Work From Office. 
Face to Face. 
Immediate joiners preferable. 
Domestic Shifts. 
6 day working, 1 days rotational off. 

Work Location: Marathalli, Bangalore  
If interested send me your resume through WhatsApp to or call to Ankita Patro-7349067139


Customer Care Executive

I.I.T.Main Gate

Mumbai

Malvani Block No 6

We are hiring for

Telesales executive

Location :- Mumbai

6 days working 9.30 am to 6.30 pm
Sunday fixed off


Salary upto 25k inhand

For more details

Kunal :- 7506528858


Sales Executive

Patli Pada

Urgent requirement for Voice/ Non Voice process ( Work from Office )

Skills : Excellent English communication skills with Hindi
Good English communication skills with Marathi and Gujrati are preferrable
Education : Graduate with good customer service knowledge
Experience : Freshers can also apply
Salary : from 15000-26000 depends on communication skills
Shifts : Day shifts
Week offs : 1 Fixed off
Transport : Centralized Pick up and Drop Off available from Thane station to Office.
Age Criteria : Up to 35

Location : Ashar IT Park, Road No. 16/Z, Wagle Industrial Estate, Thane West, Mumbai, 400604

Contact : 
Rijvana Chougule.
9960226675
SR HR. Executive.
Teleperformance, Pune, Thane
Email ID : rijvana.chougule@teleperformancedibs.com


👉 PROCESS : INBOUND PROCESS
 
⌛SHIFT : 9.30AM - 6.30PM (Fixed Shift)
 
● WEEK OFF : FIXED SUNDAY OFF.
● QUALIFICATIONS : GRADUATE MANDATORY
 
● EXPERIENCE: GRADUATE WITH 6 MONTHS OF EXPERIENCE IN BANKING / INBOUND PROCESS.
● SALARY : Upto 30k CTC🥳
● AGE : 35 
● ROI : HR / OPS / CLIENT
 
All Rounds are Virtual
Share Maximum Profiles👆🏻
Easy Selection🥳

Contact Person
HR GAURI.


KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions


Requirements: 
Problem-solving skills
Ability to handle stress well
Ability to listen and pay attention to details
Possess a pleasant and coupled with fluency in Hindi



Hyper City Goregaon W

Greetings of the Day!
We are hiring for International Customer Support Executive in TP. 
Location - Malad West
Shift - Rotational or Night Shift only!

Hiring Boundary -
Mira Road - Churchgate
Thane - CST
Vashi - CST
Airoli, Rabale, Ghansoli, KoparKhairane, Turbhe

For Voice Process -
HSC/ Graduate with minimum 6 months of experience in BPO sector
Salary - 20k-27k in-hand

For Non-Voice Process -
Graduation is mandatory with at least 1 year of experience in banking sector or chat process.
Salary - 20k-28k in-hand

For Data Verification/Validation Process -
HSC/Graduate freshers or experienced
Salary - 16k in-hand

If interested, please share your resume on sakshi.shigvan@teleperformancedibs.com OR 7304282210 in a PDF format.


International BPO Executive

📢 Urgent Hiring: Customer Support Executive (Domestic / International )
📍 Location: Marathahalli, Bangalore
🧑‍💼 Designation: Customer Support Executive(Domestic  )
🔸 Languages Required: Must speak Malayalam / Tamil / Kannada fluently (any one)
🔸 Minimum Qualification: 12th Pass
🔸 Age Limit: Up 18 to 35 years
🔸 Shift: 9-hour rotational shift with rotational week off
🔸 Salary (Fixed In-Hand) :₹15,000 for freshers/without documents Up to ₹25,000 for experienced and international proses candidates with valid documents
🔸 Benefits:
Permanent Job
Fixed Salary
Performance-Based Incentives
Immediate Joining
📞 Apply Now – Limited Vacancies!



Bhuvaneshwari Nagara

We are looking for a Customer Support Associate (E-mail Process) to join our team in Bangalore. The ideal candidate will handle customer queries via email in a professional and timely manner, ensuring a high level of customer satisfaction.

Responsibilities:

Respond to customer inquiries through email with accuracy and professionalism.

Requirements:

Education: 12th pass and above
Experience: Min 6 months in Customer support (Email process preferred / Semi-voice / Chat process)
Language: Excellent English comprehension and written communication skills.
Shift timings:
Female: Morning Shift
Male: Night Shift
Salary: 25 CTC 20 TH

If interested, please share your resume through WhatsApp or contact HR Veda (8059047893)


Email Support Executive

Vijay Nagar

🚀 We Are Hiring – Indore 🚀

Looking for a job with attractive salary & career growth?
Step-Up Career is hiring for multiple positions for Graduate & Undergraduate candidates.

✨ What We Offer:
✔ Attractive Salary Structure
✔ Growth & Stability
✔ Freshers Welcome
✔ Professional Work Environment

🎯 Eligibility:
* Graduate / Undergraduate
* Good Communication Skills
* Willingness to Learn

📩 Apply Now:
https://forms.gle/UapTLUHTbgLWYQ4y9
 💌: jobs@stepup-career.in
📞 Call/WhatsApp: +91 7697334430


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Teleperformance Jobs - 85 Verified Vacancies

Team Leader

Insurance Sales Executive

Voice Process - Sales

Senior Customer Care Executive

Customer Support Executive

Customer Care Executive

Sales Executive

Customer Support Executive

Customer Care Executive

Customer Support Executive

International BPO Executive

Customer Support Executive

Email Support Executive

Customer Support Executive