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Subramanya Nagar

Kailasipalyam

Job DescriptionSummary
We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction.

Responsibilities
Handle inbound customer queries, complaints, and escalations with professionalism
Provide timely and effective resolutions within SLA timelines
Identify opportunities for upselling and cross-selling relevant products or services
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to ensure seamless issue resolution
Handle disputes and dissatisfied customers with empathy and efficiency
Contribute to continuous improvement initiatives in customer experience
Meet performance targets related to customer satisfaction, sales conversions, and quality metrics


RequirementsRequirements:

Excellent verbal and written communication skills
Strong customer relationship management and problem-solving abilities
Proven ability in upselling, cross-selling, and inbound sales
Escalation handling and dispute resolution expertise
Strong multitasking and time management skills
Ability to manage multiple stakeholders effectively
Adaptable, flexible, and a strong team player
Target-driven with a focus on achieving SLAs and sales goals

Qualifications
Graduate in any discipline (Freshers or candidates with prior customer support/sales experience preferred)
Strong interpersonal and negotiation skills
Comfortable working in rotational or fixed afternoon shifts




2Coms Consulting Pvt Ltd.

Inbound Sales Representative

I.I.T.Main Gate

Johar Chowk

Looking for Candidates for international voice and non-voice process for BPO industry.


Omega Management Services

Customer Service Executive

Puttenahalli

Company: Spotops Digital
Location: JP Nagar 7th Phase, Bangalore
Position: Customer Service Executive – International Voice Process
Work Timings: 6:30 PM to 4:30 AM (Night Shift – US Shift)
About Us:
Spotops Digital is a growing automobile business headquartered in Texas, USA, with operations in Bangalore, India. We specialize in providing customer support and business solutions for our US clients in the automotive sector.
Job Description:
We are looking for enthusiastic and customer-focused professionals for our International Voice Process – Customer Service team. You will be handling inbound and outbound calls, assisting customers based in the USA with their queries and service-related issues.
Responsibilities:
Interact with US-based customers over phone calls.
Provide accurate information and resolve customer issues efficiently.
Maintain call records and ensure customer satisfaction.
Work closely with the team to achieve service quality goals.

Requirements:
Excellent communication skills in English (both verbal and written).
Willingness to work in night shifts (6:30 PM – 4:30 AM IST).
Basic computer knowledge and ability to multitask.
Prior experience in international voice process preferred but not mandatory.
Freshers with good communication skills are welcome.

Perks & Benefits:
Attractive salary package and performance incentives.
Cab facilities provided (pickup and drop).
Opportunity to work with a US-based business in the automobile sector.




Spotops Digital

Summary
We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction.

Responsibilities
Handle inbound customer queries, complaints, and escalations with professionalism
Provide timely and effective resolutions within SLA timelines
Identify opportunities for upselling and cross-selling relevant products or services
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to ensure seamless issue resolution
Handle disputes and dissatisfied customers with empathy and efficiency
Contribute to continuous improvement initiatives in customer experience
Meet performance targets related to customer satisfaction, sales conversions, and quality metrics


RequirementsRequirements:

Excellent verbal and written communication skills
Strong customer relationship management and problem-solving abilities
Proven ability in upselling, cross-selling, and inbound sales
Escalation handling and dispute resolution expertise
Strong multitasking and time management skills
Ability to manage multiple stakeholders effectively
Adaptable, flexible, and a strong team player
Target-driven with a focus on achieving SLAs and sales goals

Qualifications

Graduate in any discipline (Freshers or candidates with prior customer support/sales experience preferred)
Strong interpersonal and negotiation skills
Comfortable working in rotational or fixed afternoon shifts




Rashtrapati Bhavan

Harsaru Village Gurgaon

Position: Customer Relationship Manager (CRM) - Female
Location: Gurugram, Haryana sector 88 A
Department: Facility Management
Employment Type: Full-time
 
About the Role:
We are seeking a well-groomed, professional female Customer Relationship Manager to oversee resident relations and ensure exceptional service delivery at our premium high-rise residential society in Gurugram. The ideal candidate will serve as the primary liaison between residents, facility management, and various stakeholders while maintaining the highest standards of customer service excellence.
 
Key Responsibilities:
 
A. Resident Relationship Management:
- Serve as the first point of contact for all resident inquiries, complaints, and feedback
- Build and maintain strong relationships with residents, understanding their needs and preferences
- Conduct regular resident satisfaction surveys and implement improvement initiatives
- Organize resident engagement activities and community events
- Handle resident onboarding and orientation processes
 
B. Service Coordination:
- Coordinate with various departments (housekeeping, security, maintenance, landscaping) to ensure seamless service delivery
- Monitor service quality standards and ensure timely resolution of maintenance requests
- Conduct regular inspections of common areas and facilities
- Liaise with vendors and service providers to maintain service excellence
 
C. Administrative Duties:
- Maintain accurate records of resident interactions, complaints, and resolutions
- Prepare monthly reports on resident satisfaction and service metrics
- Handle documentation related to resident agreements and society bylaws
- Manage CRM software and resident database
- Coordinate with society management committee for compliance and reporting
 
D. Communication & Correspondence:
- Issue notices, circulars, and communications to residents
- Manage resident portal and communication channels
- Handle email and phone inquiries professionally
- Maintain effective communication with all stakeholders
 
E. Crisis Management:
- Handle emergency situations and resident grievances effectively
- Coordinate with security and emergency services when required
- Maintain calm and professional demeanor in challenging situations
 
 Required Qualifications:
- Bachelor's degree in Hospitality, Business Administration, Communications, or related field
- Minimum 2-3 years of experience in customer service, hospitality, or facility management
- Excellent communication skills in English and Hindi (additional regional languages preferred)
- Proficiency in MS Office and CRM software
- Presentable personality with excellent grooming standards
 
Essential Skills:
- Strong interpersonal and relationship-building abilities
- Excellent problem-solving and conflict resolution skills
- Professional etiquette and diplomatic communication
- Ability to multitask and work under pressure
- Customer-centric approach with patience and empathy
- Knowledge of residential society operations and RWA guidelines
- Basic understanding of facility management services
 
Preferred Attributes:
- Experience in premium residential complexes or hospitality sector
- Knowledge of Haryana RERA and cooperative society laws
- Certification in customer relationship management
- Experience in organizing community events
- Multilingual capabilities
 
Working Conditions:
- 6-day working week with rotational weekly off
- May require flexibility in working hours for events or emergencies
- Professional office environment within the residential complex
 
 
 


Uftultra Facility Management Private Limited

Customer Relationship Manager

A C Guards

Manikonda

Job Opportunity with Sutherland for AR Caller

Role: AR Calling – Physician RCM
Location: Hyderabad, Manikonda

Experience: 1 - 4 Years

Key Requirements:

1. Experience with claim form 1500 and provider-side RCM
2. Knowledge of CPT codes, modifiers, and coding tools (CCI, McKesson)
3. Familiar with specialties like Cardiology, Radiology, Ortho, etc.
4. Understanding of clearinghouses (e.g., Waystar, eCommerce)
5. Strong analytical and communication skills
6. Willingness to work from office and learn new areas

if you are interested, please share your updated resume-7993279791


Diligen Professional Solutions Private Limited

Healthcare AR Caller

Malad West

Handle inbound and outbound calls for International & Domestic Voice Process
Resolve customer queries with professionalism and efficiency
Maintain high standards of customer satisfaction and service quality
Meet performance metrics and ensure adherence to process guidelines



Elevate X Solutions

Customer Support Executive

Santoshi Mata Chowk

Yerwada Gaon 2

Narayanapura Cross

Identify and qualify potential business opportunities through cold calling and targeted prospecting.
Engage with decision-makers and understand their business needs to pitch relevant solutions.
Schedule appointments or product demonstrations for the sales team.
Meet and exceed daily/weekly/monthly targets for lead generation and conversions.
Strong communication and persuasion skills with a neutral/accented English-speaking ability.
Proven ability to generate leads, handle objections, and build relationships.

Non Voice
Customer Support
Email Support



Expertcallers Solutions

International Voice & Non Voice Agent

Seegehalli

> Manage outgoing and incoming calls.
> Provide project information (Apartment, Land, Villa etc.) to customers.
> Asking question to the customer and understanding there requirement.
> Document all call information and update the same in Excel
> Follow up customer calls where necessary


Properties 21

Senior Telecalling Officer

College Square

New town

Bajaj Allianz Life Insurance Company Limited

Telecalling Team Leader

Porur

Guindy IE

We are hiring for freshers and experience candidates 
Urgent requirements for all candidates 
Location Chennai 
Qualification 10th 12th dip Iti and any degree 
Flexible timing 
No night shift 
No target
No consultancy 
Permanent vacancy 
Room accommodation available for other district candidates 
Contact: 9486742768 FATHIMA (TL)


Tpi Composites India Private Limited

Botanical Garden

Key Responsibilities:
·    Handle incoming calls professionally and courteously
·    Resolve simple time sheet and payroll queries in real-time
·    Document unresolved issues in the designated tracking system (Google Sheet)
·    Assign unresolved cases to the research team with accurate notes
·    Escalate complex issues to supervisors or appropriate departments as necessary
·    Review and prepare to contact individuals listed in the tracking system (Google Sheet)
·    Make follow-up calls to provide updates or resolve payroll and time sheet issues
·    Ensure all interactions and outcomes are recorded in the tracking system
·    Collaborate with the team to verify information before making calls

Qualifications:
·    Willingness to work in night shift
·    Bachelor’s degree of any stream
·    Proficiency in VOIP preferred
·    Min 2 years’ experience in customer service, call center(customer service), or payroll support roles is a must
·    Excellent verbal and written communication skills in English
·    Strong problem-solving abilities and attention to detail
·    Proficiency in using Google Sheets, CRM platforms, and other relevant tools
·    Ability to work effectively in a fast-paced environment

Key skills:
·    Empathy and active listening
·    Time management and organizational skills
·    Familiarity with payroll processes and time sheet management (preferred)
·    Adaptability to evolving workflows and processes
·    Ability to maintain confidentiality and professionalism

Additional Requirements:
·    Willingness to undergo training and participate in quality assurance processes


Techspeed Digital Services Private Limited

Customer Service Representative

Job Description Job Title: Customer Support Executive – International Voice Process
Location: Pune / Bangalore (Interviews in Kolkata)
Company: Top Indian MNC – IT & Customer Support
Employment Type: Full-Time
Education: Graduate
Experience: 0 – 10 Years
Salary: Freshers: ₹5.00 LPA (CTC), Experienced: Up to ₹5.75 LPA (CTC)




Key Responsibilities: Handle inbound/outbound international customer calls
Resolve queries and deliver excellent customer service
Maintain service quality and documentation standards
Work in a fast-paced support environment







Requirements Freshers with excellent English speaking skills
Experienced professionals (1+ year in international voice support)
Must be currently in Kolkata or West Bengal region
Willingness to relocate is required



Benefits Relocation support provided
Paid professional training
Growth in a global MNC environment
Interview Process: First Round: Communication screening in Kolkata
Final Round: Face-to-face interview in Kolkata office




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