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Sector 45/South City 1 Gurgaon

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Rashtrapati Bhavan

Job Title: E-commerce Warehouse Manager
Location: Gurgaon
 Department: Warehouse, Inventory & Purchase 
 Job Type: Full-time
 Reporting To: Operations Head / Supply Chain Manager


Job Summary:
We are looking for a results-driven E-commerce Warehouse Manager to oversee and manage our e-commerce warehousing operations. This role involves supervising the end-to-end inventory management, order fulfillment process, team supervision, and ensuring timely dispatch of online orders. The ideal candidate will have a strong background in warehouse management and experience in e-commerce or retail logistics.


Key Responsibilities:
·      Manage all daily warehouse operations including receiving, storage, order picking, packing, and dispatch.
·      Supervise and train warehouse staff; ensure productivity and performance targets are met.
·      Oversee inventory control procedures to minimize shrinkage, errors, and stock-outs.
·      Ensure accurate and timely order fulfillment and shipping as per service level agreements.
·      Monitor and maintain warehouse layout and storage optimization for efficiency.
·      Implement and enforce health, safety, and hygiene standards.
·      Use WMS (Warehouse Management System) and ERP tools to track inventory and order status.
·      Coordinate with procurement, logistics, and customer service teams to ensure seamless operations.
·      Analyze operational data to improve processes and reduce costs.
·      Manage third-party logistics (3PL) partners, if applicable.


Qualifications and Skills:
·      Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
·      2–5 years of experience in warehouse or logistics management; e-commerce experience preferred.
·      Hands-on experience with WMS, barcode scanners, and inventory software.
·      Strong leadership and team management skills.
·      Excellent problem-solving, organizational, and multitasking abilities.
·      Familiarity with shipping platforms and e-commerce marketplaces is a plus.
·      Ability to work in a fast-paced, high-volume environment.
·      Flexibility to work weekends or extended hours during peak seasons.


Working Conditions:
·      Based on-site at the warehouse location.
·      May require standing, lifting, and physical activity.
·      Occasional overtime during high-order volume periods (e.g., festivals, sales campaigns).


 


Secret Dezires

E-commerce Warehouse Manager

Job Title: E-commerce Call Centre Manager E-commerce Call Centre Manager
Location: Gurgaon
Department: Customer Experience / Operations
Job Type: Full-time
Reporting To: Head of Customer Experience / Director of Operations


Job Summary:
We are seeking a customer-focused and performance-driven E-commerce Call Center Manager to lead our customer support team. The role involves overseeing daily operations of the call center, managing support teams across voice and non-voice channels, and ensuring exceptional service delivery in line with e-commerce KPIs such as order support, return handling, delivery inquiries, and customer satisfaction.


Key Responsibilities:
·      Lead and manage a team of call center executives and team leaders handling inbound/outbound calls, chat, and email support.
·      Monitor call center operations to ensure adherence to service level agreements (SLAs), quality standards, and customer satisfaction targets.
·      Analyze call center performance data and implement strategies to improve efficiency, first-call resolution, and response time.
·      Develop training programs and coaching initiatives to enhance agent performance and product knowledge.
·      Coordinate with logistics, warehousing, and IT teams to quickly resolve customer issues.
·      Manage workforce planning, shift scheduling, and resource allocation to handle peak periods effectively.
·      Handle escalations and implement root cause analysis for recurring customer pain points.
·      Report regularly on KPIs, customer feedback, and team productivity to senior management.
·      Drive continuous process improvements to enhance the overall customer experience.
·      Ensure compliance with company policies, data protection, and industry regulations.


Qualifications and Skills:
·      Bachelor’s degree in Business, Communications, or related field.
·      4–6 years of experience in a call center environment, with at least 2 years in a managerial or supervisory role—preferably in e-commerce or retail.
·      Strong leadership, communication, and problem-solving skills.
·      Proficiency in CRM tools, call center software, and performance dashboards.
·      Experience in managing multi-channel customer support (voice, chat, email, social media).
·      Data-driven mindset with experience in using metrics to drive team performance.
·      Ability to work in a fast-paced, customer-centric environment with flexibility during peak seasons or campaign periods.


Working Conditions:
·      Hybrid or on-site work setup depending on company policy.
·      May require availability during weekends, holidays, or late hours, especially during sales campaigns.


 


Call Centre Manager

Job Description:
-Setup fitness goals for the new users
-Track their fitness journey
-Track slipping users and retain them(Achieve retention revenue targets)
-Daily reporting
Desired Background
-Athletic/Sports/Fitness oriented background
-Sales/Experience background
-Personal fitness and grooming
-Passion for fitness and motivating people
-Customer obsession
-High energy
-Good communications skills


Cultfit

Fitness Trainer

Contacting potential or existing customers to inform them about a product or service using scripts.
Answering questions about products (secure &unsecured loans).
Asking questions to understand customer requirements and close sales.
Keep records of calls and sales and note useful information.
Understand customer needs and suggest the right loan.
Generate leads through cold calling and provide final business Loan,loan against property,mortage loan.
Keep good relations with customers for future business.



Corefini Marketing Private Limited

Sales Executive

Job Title: Call Centre Executive – E-commerce
Location: Gurgaon
Department: Customer Support
Job Type: Full-time
Reporting To: Customer Service Manager / Team Lead


Job Summary:We are seeking a dynamic and customer-centric Call Centre Executive to join our e-commerce support team. The role involves handling customer inquiries, order-related issues, returns, and delivery concerns through calls, emails, or chats. The ideal candidate should ensure a seamless shopping experience for customers and uphold brand loyalty.


Key Responsibilities:
·      Handle inbound and outbound calls related to orders, payments, deliveries, returns, and general product inquiries.
·      Resolve customer complaints and queries promptly, aiming for first-call resolution.
·      Guide customers through the website/app and assist with placing orders, tracking shipments, and processing returns/refunds.
·      Escalate complex issues to senior support teams or relevant departments when necessary.
·      Maintain accurate customer records and interaction logs in the CRM system.
·      Achieve defined service targets such as average handling time, customer satisfaction scores, and first response time.
·      Stay updated on latest promotions, product catalog changes, and e-commerce tools.
·      Follow call scripts, standard operating procedures, and comply with data privacy policies.


Qualifications and Skills:
·      Bachelor’s degree preferred.
·      1+ year of experience in e-commerce or customer service preferred.
·      Excellent verbal and written communication skills in [language(s)].
·      Comfortable using CRM tools, order management systems, and basic Excel.
·      Strong listening, empathy, and conflict-resolution skills.
·      Ability to adapt to a fast-paced, dynamic online retail environment.
·      Flexibility to work in shifts, including weekends and holidays.


Working Conditions:
·      May involve work-from-home or on-site setup depending on company policy.
·      Performance-based incentives may be applicable.



Call Center Executive

Actively identify and visit potential clients to promote residential and commercial property offerings.
Conduct site visits, project walkthroughs, and in-person presentations to prospective buyers.
Maintain relationships with existing customers and generate referrals.
Coordinate with CRM, marketing, and documentation teams to ensure smooth closure of sales.
Attend property expos, roadshows, and other promotional events.
Achieve monthly/quarterly sales targets and provide regular market feedback to management.


Sys Real Estate

Field Sales Executive

any candidate with experience in sales of PL/BL/HL Or Lap can apply, salary part is variable as per target achievement 


Telecalling Executive

13-May-2025 – Apply for 7 Jobs available in Sector 45/South City 1 Gurgaon, Delhi-NCR on apna. Register for Free & Find ✓ Work from Home ✓ Online ✓ Freshers ✓ Women Jobs at Sector 45/South City 1 Gurgaon

Jobs in Sector 45/South City 1 Gurgaon, Delhi-NCR - Find 7 Job Vacancies in Sector 45/South City 1 Gurgaon

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