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Subramanya Nagar

Make outbound calls to patients, leads, or referral sources to share hospital services, confirm appointments, or conduct follow-ups.
Handle inbound calls professionally — answering queries, guiding patients to the right department, and assisting in booking consultations or procedures.
Maintain accurate and detailed call records in the CRM/HMIS system.
Follow up with patients for feedback, appointment reminders, and post-treatment satisfaction.
Educate callers about health check-up packages, ongoing medical camps, or hospital promotions.
Escalate complex issues to the concerned department and ensure timely resolution.
Work closely with the front office, marketing, and doctors' assistants to ensure seamless communication









Receive and handle incoming calls from patients, their families, and general inquiries.
Provide accurate information about hospital services, doctor availability, , departments, procedures, and appointment booking.
Transfer calls to appropriate departments (e.g. billing, pharmacy, diagnostics) when needed.
Log all calls in the system and update patient interaction records accurately.
Help callers with appointment confirmation, rescheduling, cancellations, and follow-ups.
Handle complaint calls politely, escalate to the right person, and ensure follow-up is done.
Support walk-in patients by coordinating with the reception when necessary.
Provide information on hospital policies, packages, or health check-up camps.




Kudos Arogya Hospital

Telecaller

Make outbound calls to patients, leads, or referral sources to share hospital services, confirm appointments, or conduct follow-ups.
Handle inbound calls professionally — answering queries, guiding patients to the right department, and assisting in booking consultations or procedures.
Maintain accurate and detailed call records in the CRM/HMIS system.
Follow up with patients for feedback, appointment reminders, and post-treatment satisfaction.
Educate callers about health check-up packages, ongoing medical camps, or hospital promotions.
Escalate complex issues to the concerned department and ensure timely resolution.
Work closely with the front office, marketing, and doctors' assistants to ensure seamless communication









Receive and handle incoming calls from patients, their families, and general inquiries.
Provide accurate information about hospital services, doctor availability, , departments, procedures, and appointment booking.
Transfer calls to appropriate departments (e.g. billing, pharmacy, diagnostics) when needed.
Log all calls in the system and update patient interaction records accurately.
Help callers with appointment confirmation, rescheduling, cancellations, and follow-ups.
Handle complaint calls politely, escalate to the right person, and ensure follow-up is done.
Support walk-in patients by coordinating with the reception when necessary.
Provide information on hospital policies, packages, or health check-up camps.





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