Glympse Human Capital Services

Customer Support Executive

Glympse Human Capital Services
Hebbal, Bengaluru/Bangalore
₹30,000 - ₹53,000 monthly*

Fixed

₹30,000 - ₹50,000

Average Incentives*

₹3,000

Earning Potential

₹53,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

11 applicants

11 applicants

Job Description

Key Responsibilities

  • Customer Support: Answer inbound calls and make outbound calls to resolve customer inquiries, technical issues, or billing problems.
  • Sales & Up-selling: Identify opportunities to cross-sell or up-sell products and services when appropriate.
  • Ticket Logging: Accurately document all customer interactions, complaints, and transactions in the CRM (Customer Relationship Management) system.
  • Adherence: Meet daily and weekly targets for call handling times, customer satisfaction scores (CSAT), and resolution rates. [1, 2, 3, 4, 5]



Essential Requirements

  • Communication Skills: Exceptional English verbal communication with a clear, neutral accent (usually requiring a Versant test or Voice & Accent screening).
  • Shift Flexibility: Willingness to work in rotational shifts, specifically night shifts aligned with US/UK or global business hours.
  • Soft Skills: High emotional intelligence, patience, and the ability to de-escalate stressful situations calmly.
  • Education: Typically requires a High School Diploma, PUC (+2), or any Bachelor's Degree


Job role

Work location
Work locationHebbal, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsCSR, Blended process, CSE, Domestic BPO, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameGlympse Human Capital Services
Address
AddressHebbal, Bengaluru, Karnataka, India
Job posted by Glympse Human Capital Services

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You can expect a minimum salary of 30,000 INR and can go up to 53,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 1 Jul 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!