Service Advisor

Position- Service Advisor

Location- Bengaluru

Experience- 2 to 6 yrs.  

Annual CTC – Upto Rs. 6 lakhs per annum  

Preferred candidate – Automobile Industry (Experience add-on Car Spare parts)   

 Job Description:   

•      Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.

•      Strong knowledge of automobile car spare parts.

•      Enquiry Management.

•      Attend Enquiry and Given Product Demonstration.

•      Enquiry Follow-Up and Order Booking.

•      Good communication & negotiation skills.

•      You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.

•      You actively approach customers, thus showing excellent communication skills. Method and process competence

•      Follow up with customers to ensure satisfaction with services provided.

•      Any Service experience are considered. (Experience in automobile)  

Key Responsibility Areas  

•      Customer service: Greet customers, answer questions, and build relationships

•      Scheduling: Schedule appointments, drop-offs, and pick-ups

•      Communication: Communicate with customers and technicians about Spare part status

•      Sales: Sell products and services, and suggest packages and retail options

•      Maintain Customer database location-wise. 

•      Handle customer objections from time to time and bring them to a resolution

Candidate Profile:  

•      Must have worked in automobile spare parts for minimum 2 years  

•      Candidate must possess technical knowledge about car spare parts – genuine & aftermarket

•      Any stream Diploma, graduate/ post-graduate is fine.