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telephone-operator,call-centre-bpo-executive,senior-telesales-associate,telesales-executive,call-center-representative,call-center-executive

I.I.T.Main Gate

Mumbai

Malad West

Company: Teleperformance
Designation: Customer Support Representative
Location: Mumbai – Malad
Employment Type: Full-time
Salary: ₹4 LPA
Shifts: Rotational (Candidate must be flexible)
✨ About the RoleWe are hiring enthusiastic freshers and undergraduates with a minimum of 6 months of experience who are passionate about building their career in customer service. As a Customer Support Representative, you will be the first point of contact for international customers, providing assistance through voice/chat/email channels (depending on process allocation).
🔹 Key ResponsibilitiesProvide professional and courteous customer support for international clients.
Handle customer queries, complaints, and requests with accuracy and timely resolution.
Maintain process quality standards and adhere to company guidelines.
Troubleshoot basic issues and escalate complex cases when needed.
Document interactions accurately in the system.
Meet performance metrics including quality, productivity, and customer satisfaction.
🎓 Eligibility CriteriaFreshers and undergraduates with minimum 6 months of experience are eligible.
Must be fluent in English communication (written & verbal).
Comfortable working in rotational shifts (including nights) and rotational weekly offs.
Must be willing to work in an International BPO environment.
Candidates from Mumbai or willing to relocate to Malad, Mumbai preferred.
💼 Skills RequiredExcellent communication and interpersonal skills.
Problem‑solving ability and customer-first mindset.
Ability to work in a fast-paced environment.
Basic computer knowledge and typing skills.
🌟 BenefitsAttractive salary of ₹4 LPA.
Performance-based incentives (process-wise).
Growth opportunities within Teleperformance.
Training and career development programs.
Health and wellness benefits (as per company policy).

📍 Work LocationMalad, Mumbai – On-site

For more information - hr Neha 
8008325085
mamidi.neha@teleperformancedibs.com


Customer Care Executive

Quinscent Height

Job Title: Customer Care Support – Voice Process
Work Location: Malad – Main Office
Salary: Up to ₹4.5 LPA
Additional Benefits: Retention Incentive up to ₹50,000 (as per process policy)
About the Role
We are hiring Customer Care Support Executives - Voice Process. This role involves assisting customers with account, transaction, payment, and service-related queries, while ensuring a smooth and secure customer experience. Candidates with prior experience in customer service or banking will be given preference.
Key Responsibilities
Handle inbound and outbound voice calls customers.
Assist customers with account issues, transaction concerns, payment troubleshooting, and general support.
Provide clear, professional, and customer‑friendly communication.
Resolve queries efficiently while maintaining PayPal compliance and quality standards.
Document customer interactions accurately in the system.
Ensure high levels of customer satisfaction (CSAT) and low error rates.

Eligibility Criteria
Education: Graduates or Undergraduates.
Experience: Minimum 1 year of experience in Customer Service, preferably in Banking or Customer Support domains.
AMCAT Requirement: B2 level | Minimum Score: 65
Excellent verbal communication skills (English).
Ability to handle customer interactions with patience, empathy, and professionalism.

Compensation & Benefits
Salary: Up to ₹4.5 LPA
Retention Incentive: Up to ₹50,000
Attractive performance-based benefits.
Opportunity to work with a globally reputed digital payments brand.


KINDLY SHARE YOUR RESUME: Gaddam.varsha@teleperformancedibs.com


Shri Krishna Garden Society

Job Title: Customer Service Executive
Location: Bhayandar West
Salary: Up to ₹35,000 CTC

Responsibilities:

Handle customer queries with professionalism, provide accurate information, and ensure high customer satisfaction.
Reach out to potential customers, follow up on leads, and promote company services/products.
Identify, qualify, and nurture leads through effective communication and relationship-building strategies.
Maintain and update customer records, track interactions, and ensure data accuracy in the CRM system.


Eligibility Criteria:

Minimum HSC Pass (12th grade). (Fresher/Experience)
Excellent English communication skills.
Proficiency in one mandatory language: Tamil, Telugu, Kannada, Malayalam, Assamese, Oriya, Bengali, or Punjabi.
Strong interpersonal skills and ability to engage with diverse customers.


Contact person: 
Dhruv Upadhyay 
+91 9664958750


Customer Care Executive ( Mandatory Languages )

Job Title: Customer Care Support – Voice Process
Work Location: Malad – Main Office
Salary: Up to ₹4.9 LPA
Additional Benefits: Retention Incentive up to ₹50,000 (as per process policy)
About the Role
We are hiring Customer Care Support Executives - Voice Process. This role involves assisting customers with account, transaction, payment, and service-related queries, while ensuring a smooth and secure customer experience. Candidates with prior experience in customer service or banking will be given preference.
Key Responsibilities
Handle inbound and outbound voice calls customers.
Assist customers with account issues, transaction concerns, payment troubleshooting, and general support.
Provide clear, professional, and customer‑friendly communication.
Resolve queries efficiently while maintaining PayPal compliance and quality standards.
Document customer interactions accurately in the system.
Ensure high levels of customer satisfaction (CSAT) and low error rates.

Eligibility Criteria
Education: Graduates or Undergraduates.
Experience: Minimum 1 year of experience in Customer Service, preferably in Banking or Customer Support domains.
AMCAT Requirement: B2 level | Minimum Score: 65
Excellent verbal communication skills (English).
Ability to handle customer interactions with patience, empathy, and professionalism.

Compensation & Benefits
Salary: Up to ₹4.5 LPA
Retention Incentive: Up to ₹50,000
Attractive performance-based benefits.
Opportunity to work with a globally reputed digital payments brand.

Can Reach out to Neha HR 
8008325085
mamidi.neha@teleperformancedibs.com



Dahisar Station (W)

INTERNATIONAL CUSTOMER SERVICE EXECUTIVE ( VOICE & NON- VOICE )

Salary-
17000 to 30000 in hand for international process 

Openings - 
International Voice and Non Voice Process 

Eligibility - 
Graduate Fresher & Experience Candidates are eligible 

HSC with 6 months on paper Experience is Eligible 

Travel- 
DROP FACILITY TILL HOME 

Weeks off 
5 DAYS WORKING WITH 2 ROTATIONAL WEEKS OFF 

INTERESTED CANDIDATES MAY APPLY✉️


Voice & Non-Voice Call Center Agent

Dakc Gate No.2

We are hiring dynamic and customer-focused professionals for our International Customer Support with Upselling Process. The role involves handling inbound customer queries for international clients while identifying opportunities to upsell relevant products or services, ensuring a high-quality customer experience.

Key Responsibilities:

Resolve customer queries efficiently while ensuring first-call resolution.
Identify customer needs and promote relevant products/services through soft or cross-selling techniques.
Provide accurate information about products, services, and ongoing offers.
Ensure compliance with company policies, data privacy, and international quality standards.
Maintain accurate records and update customer interactions in CRM systems.
Achieve individual and team performance metrics related to customer satisfaction and upselling targets.


Requirements:

Excellent communication skills in English (verbal & written).


Minimum qualification: 

HSC / Graduate with at least 6 months of International BPO experience.
Prior experience in International Voice / Customer Support / Sales or Upselling process preferred.
Strong persuasion, customer-handling, and problem-solving skills.
Willingness to work in 24x7 rotational shifts, including night shifts.
Ability to multitask and work in a fast-paced environment.


Salary:💰Upto ₹33,000 (in-hand)

Shifts & Working Days:24x7 Rotational Shifts
2 Rotational Weekly Offs


Benefits:
✅ Health Insurance
✅ One-way Home Pickup or Drop (between 10:00 PM – 7:00 AM)
✅ Excellent career growth opportunities in an international environment


Customer Support Executive

Goregoan East

We are hiring for Customer Service Executive roles on Teleperformance.

UK Backend Process
Work Location - Malad East, Mumbai
Salary - 28-33 Inhand
Shift Timing - Rotational/Night Shifts
Graduate With 6-1 Year Exp
5 working days and 2 rotational week-off


International BPO Executive - Backend

Sector 29 Chandigarh

Sector 66 mohali

Roles and Responsibilities
Provide technical support to customers via phone calls, emails, or chats.
Troubleshoot and resolve customer issues related to software products and services.
Collaborate with internal teams to identify solutions for complex problems.
Maintain accurate records of customer interactions using CRM software.

Desired Candidate Profile
Any fresher graduate can apply.
0-2 years of experience in a similar role (Technical Support).
Bachelor's degree in Any Specialization (BCA/B.Tech/B.E./Diploma/MCA).
Average communication skills in English; ability to work on domestic processes.
Immediate joiner; willingness to learn new technologies and adapt quickly.
Day Shifts
Chat Process




LIMITED SEATS ARE AVAILABLE !!!!!!!!!!


Interested candidates can reach out to me on this number or 
WhatsApp me on this number:

 (HR - Akshay K. Pubral ) 9418377505


Technical Support Executive

Jawahar Nagar

Job title : Customer Service Executive – International BPO (Voice & Chat Process)

Location: malad
Industry: BPO / Customer Support
Employment Type: Full-Time
Job Summary
We are looking for enthusiastic and customer-focused Customer Service Executives for our International Voice and Chat Process. The candidate will be responsible for handling customer queries, providing resolutions, and ensuring a positive customer experience while maintaining high service standards.
Key Responsibilities

Handle inbound/outbound customer interactions through voice calls and chat support.
Resolve customer queries, complaints, and requests in a timely and professional manner.
Provide accurate information about products, services, and policies.
Maintain high levels of customer satisfaction and service quality.
Document customer interactions and update records in the system.
Follow company policies and process guidelines.
Meet performance metrics such as quality, productivity, and customer satisfaction.
Eligibility Criteria

Graduates: Freshers or candidates with minimum 6 months of experience in BPO/Customer Service can apply.
HSC (12th Pass): Must have at least 6 months of BPO/Customer Service experience.
Good communication skills in English.
Basic computer knowledge and typing skills required.
Work Schedule
5 Days Working
2 Rotational Week Offs
24/7 Rotational Shifts (including Night Shifts)
one way cab provided
Salary

₹20,000 – ₹32,000 per month (depending on experience and skills)
   Hiring boundary: mira road to Churchgate (western line)
   Thane to mumbai CST   (Central  line ) 
     Vasahi to masjid   (Harbour line )                       



         Contact HR joel for further details -   +91 95618 71445



Customer Care Executive International

Job title 

Customer Service Executive – International Voice Process
Job Location

malad  / Work from Office
Job Type
  Full -time 

Key Responsibilities

Handle inbound and outbound calls from international customers.
Resolve customer queries, complaints, and requests in a timely and professional manner.
Provide accurate information about services.
Maintain a high level of customer satisfaction through excellent communication skills.
Document customer interactions and update records in the system.
Follow company policies and quality standards during customer interactions.
Eligibility Criteria
Qualification:

HSC (12th Pass) with minimum 6 months of experience in BPO/Customer Service, OR
Graduate Freshers, OR
Graduates with minimum 6 months of experience.
Excellent English communication skills (verbal and written).
Basic computer knowledge.
Ability to work in a fast-paced environment.
Work Schedule
5 days working
2 rotational weekly offs
24/7 rotational shifts
9-hour shift (including break)
Must be comfortable working in night shifts.
Skills Required
Strong communication skills
Customer handling skills
Problem-solving ability
Active listening
Basic computer proficiency
Preferred Skills
Experience in International Voice Process or BPO will be an advantage. 
   Salary upto (20000-30000)
      hiring boundary : Mira road to Churchgate (western line)
Thane to Mumbai CST (central line )
Vashi to Masjid ( harbour line)
 *urgent hiring 

 Contact HR joel for further details -7083806453



Customer Service Executive

Rashtrapati Bhavan

Gurgaon One Apartment Gurgaon

Customer Service Responsibilities list: Manage large amounts of incoming phone calls.
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file



Teleperformance

Plot no 96,97
Udyog Vihar phase 4 Near Seva tower
Gurgan

Ref:-HR-Viraaj
Call@7011912847
-Carry your
-Resume
-Id proof (Aadhar Card)


Sector 75 mohali

Key Responsibilities:

Address and resolve customer queries through chat in a timely and professional manner.
Provide technical product support and pre-sales assistance.
Troubleshoot basic issues and escalate when necessary, ensuring end-to-end resolution.
Maintain service quality standards and ensure a high level of customer satisfaction.
Log all interactions and updates accurately in the internal systems.



Process Name: INTERNATIONAL PROCESS
* Work Days: 5 days working
* Shift: Rotational Shift
* Weekly Off: Rotational Week Off
* Undergraduate and Graduate both are eligible
Chat Process 


LIMITED SEATS ARE AVAILABLE !!!!!!!!!!
 
 
Interested candidates reach me on this number or WhatsApp me on this number:
 
9418377505 (HR-Akshay K. Pubral )


International BPO Executive

Key Responsibilities:

Address and resolve customer queries through chat in a timely and professional manner.
Provide technical product support and pre-sales assistance.
Troubleshoot basic issues and escalate when necessary, ensuring end-to-end resolution.
Maintain service quality standards and ensure a high level of customer satisfaction.
Log all interactions and updates accurately in the internal systems.



Process Name: INTERNATIONAL PROCESS
* Work Days: 5 days working
* Shift: Rotational Shift
* Weekly Off: Rotational Week Off
* Undergraduate and Graduate both are eligible

LIMITED SEATS ARE AVAILABLE !!!!!!!!!!
 
 
Interested candidates reach me on this number or WhatsApp me on this number:
 
9418377505 (HR-Akshay K. Pubral )


Ambika Nagar Thane

🔥HIRING FOR CIBIL DA🔥
 
👉 PROCESS :  INBOUND PROCESS
 
⌛SHIFT : 9.30AM - 6.30PM ( FIXED SHIFT )
 
● WEEK OFF : FIXED SUNDAY OFF.
● QUALIFICATIONS : GRADUATE MANDATORY
 
● EXPERIENCE: GRADUATE WITH 6 MONTHS OF EXPERIENCE IN INBOUND BANKING..
● SALARY :  30K CTC🥳
● AGE : 35 
● ROI : / HR / OPS / CLIENT
 
All Rounds are Virtual
Easy Selection🥳🥳


Customer Care Executive ( Data Acquisistion )

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Teleperformance Jobs In Thane - 125 Verified Vacancies

Customer Care Executive

Customer Care Executive

Customer Care Executive ( Mandatory Languages )

Customer Care Executive

Voice & Non-Voice Call Center Agent

Customer Support Executive

International BPO Executive - Backend

Technical Support Executive

Customer Care Executive International

Customer Service Executive

Customer Care Executive

International BPO Executive

International BPO Executive

Customer Care Executive ( Data Acquisistion )