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Senior Manager - Global Transition ServicesJLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Senior Manager - Global Transition Services What this job involves:Providing a roadmap for successWorking with a team, you’ll set the vision for every project and enforce a process that helps everyone get to the finish line. This entails exploring stakeholders’ needs through due diligence meetings with relevant parties (clients, consultants, contractors, agencies), as well as doing the necessary follow-through research and analysis. Afterward, you’ll get down to the project’s nitty gritty—such as the corresponding roadmap, cost, schedule, success criteria's and financial benefits . And then you’ll proceed to creating the execution plan that ensures delivery of outputs to the stakeholders’ expectations and meets our own commercial objectives. While formulating strategies that will lead to the project’s success, you’ll also closely manage the team and keep track of the project’s progress—from diagnosis, solution design development, implementation, knowledge transfer, ramp-up , PGLS and handover to BAU. Likewise, you’ll be expected to light the way during monitoring &amp; control phases, and review all pending issues with the project team. You’ll need to collaborate effectively with a range of stakeholders, leading from the front while also taking the time to understand their point of view.Of course, as you represent our clients’ best interests, you’ll also keep in mind JLL’s own business needs—and, thereby, strive to achieve an ideal balance between the two.Manning people and operationsYou’ll lead by example by showing your team that you’re a confident and proactive leader. You’ll need to establish a dynamic environment that promotes the sharing of ideas and employee growth, upholds the firm’s values and culture, and aligns with our purpose of shaping the future of real estate for a better world.   Core to our reputation is our strong focus on predictable outcome and on sustainability of solutions implemented, and you’ll be expected to keep these front-of-mind at all times.On a weekly basis, you’ll sit down with clients, consultants, contractors and agencies to review the progress of a project. You’ll also review project status reports during each operational phase, and hold a project control group meeting. Creating project monthly and weekly status reports as well as project risk register and HS reports is also on you. In the case of exceptions and remediation's, you’ll need to report them, as necessary. As needed, you­­­­—together with the business development manager and other resources —will also prepare proposals, case studies, presentations and lessons learned.Sound like you? Our successful Transitions Managers …<ul><li>Engage confidently with internal and external stakeholders and see things from their perspective.</li><li>Are driven to succeed and love achieving challenging goals.</li><li>Bring a structured and organised approach to everything they do. </li><li>Communicate and collaborate to achieve success.</li><li>Thrive under pressure and deal effectively with tight deadlines and high expectations.</li></ul>To apply you need to be:Well-versed in project managementYou have a certification in PMP and or are well – versed in knowledge of project management. And if you have 14+ years of experience in shared services , outsourcing and / or migrations with strong stakeholder management skills, Project planning and execution and communication skills then do apply A technical and admin pro A structured and organised approach with an eye for detail is crucial. Are you having a mind set to expland the business ? As the Project manager leader in project management, we use the Transition methodology to to deliver our projects. A good understanding of Project management will also be indispensable to this role. Are you also familiar with the ins and outs of the Project Management in terms of the industry standards used? How well can you help with discovery of opportunity, do the solution design and implement the solution? If you can also manage Project scoping, estimate costs effectively, and carry out implementation, governance  and PGLS processes, then you have a great chance of landing this job.An Achiever and an Activator is what we needCritical in this role is the ability to breakdown projects into tasks and get them executed as per PMI principles. You are resilient and can deal effectively with competing priorities and tight deadlines.Are you a big-picture-thinking and influential manager who knows how to overcome challenges quickly and calmly with advanced problem-solving skills? Driven and ambitious by nature, you should also have a mastery of the ins and outs of business—from products and systems to processes, tools and best practices. You should also be an industry and local market insider with focus on real estate and construction. An excellent communicatorWe achieve our biggest success when working together, so clear communication is key, as is collaboration and team work. Having a strong command of the English language—will help you succeed as a project manager, especially in winning potential clients and maintaining good relationships with them, encouraging your people to do great work, and creating good dynamics with the entire project team.What we can do for you:At JLL, our purpose is to shape the future of real estate for a better world. We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location: On-site –Gurugram, HRScheduled Weekly Hours:40If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our <a href='\"https://www.us.jll.com/en/careers/candidate-privacy-statement\"' target='\"_blank\"'>Candidate Privacy Statement</a>.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy <a href='\"https://www.us.jll.com/en/careers/disclaimers\"' target='\"_blank\"'>here</a>.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <a href='\"mailto:HRSCLeaves@jll.com\"' target='\"_blank\"'>HRSCLeaves@jll.com</a>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <a href='\"https://www.us.jll.com/en/contact-us\"' target='\"_blank\"'>Contact Us</a> page &gt; I want to work for JLL.

Jones Lang Lasalle Property Consultants India Pvt Ltd

BPO Manager

Manager, International BPAJob Description Summary-To support the business within a country with complex analysis, reporting, forecasts etc. (typically very large to large revenue) and may coordinate a team of specialists. To act as a Business Partner for BPA within a country, providing insightful and value-added analysis and decision support to the management team. Job DescriptionMajor accountabilities: <ul><li>Ensure the operational conversion of the BPA strategic goals within a dedicated area of the business -Provide management with accurate, relevant business analysis to support monthly operational reviews and ad-hoc requests, and ensure timely and accurate information gathering.</li><li>Perform analysis to evaluate risks or opportunities; make recommendations to mitigate these risks.</li><li>Manage and provide financial analysis and decision making support for a investment/project in a domain -Ensure ongoing business performance is appropriately monitored and measured, and drive early warning for re-direction of resources with Business Partners.</li><li>Provide accurate operational information and advice to support the annual budgeting, rolling forecast and Strategic Planning processes.</li><li>Ensure integrity of data provided by commercial teams, and provides value added; provides recommendations on forecast accuracy improvement.</li><li>Provide well managed and quality financial analysis in order to improve business case proposals and profitability tracking.</li><li>Continually improve and streamline existing management reporting processes and support the definition and implementation of lean processes to meet the changing demands of the business.</li><li>May supervise the performance and development of a small team of BPA specialists.</li><li>Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)</li></ul>Minimum Requirements: <ul><li>Chartered Accountant / MBA</li><li>5-8 years financial and / or operational experience</li><li>Good Team player</li><li>Strong analysis and communication skills</li><li>Successful finance business partnering experience</li><li>Experience in Transformation Projects is preferred</li></ul> Skills DesiredAbility To Influence Key Stakeholders, AI Driven, Compliance And Controls, Critical Thinking, Data Cleansing / Normalization, Data Visualization, Employee Engagement, Financial And Management, Giving And Receiving Feedback, Insight Generation, Interpersonal Savvy, Managing Ambiguity, Market Understanding, Planning &amp; Analysis, Process Optimization, Rapid Problem Solving, Reporting, Understanding Value Drivers<h4>Experience Level</h4>Entry Level

Novartis India

BPO SupervisorPosition Overview: At NTT DATA, we know that with the right people on board, anything is possible.  The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence.  By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.  NTT DATA Services currently seeks a “BPO SUPERVISOR” to join our team in “CHENNAI &amp; COIMBATORE.” Position General Duties: Supervisor to assist and drive Centene with Enrollment &amp; Billing (EMB) Back Office activities for Medicaid LOB and drive the team from front. Role Responsibilities: <ul><li>In-depth knowledge and experience in the US healthcare (Non Voice) – Membership enrollment and billing.</li><li>Need to be a people centric supervisor who could articulate the employees challenge to the management and well as motivate the team towards desired project goals.</li><li>Monitor month performance of each associate and report the same with team members and providing a career path to each of the team members.</li><li>Monitor team production, SLA and KPI and ensure client deliverables are met as per the contract.</li><li>Keep the Standard operating procedure updated and establish due control mechanism.</li><li>Work with quality and business transformation team to identify, recommend and implement process improvement projects.</li><li>Monitoring and reporting team performance as needed set a right goal for all the team members.</li><li>Provide mentorship, coaching and training to the team on all process related updated.</li><li>Circulate productivity and quality dashboards at agreed periodic intervals to all relevant stakeholders.</li><li>Proven track record in managing processes, streamlining workflows and excellent people management skills.</li><li>Presenting the data and provide deep insights about the process to the clients as well as internal management</li><li>Calibrate with QA’s to ensure process knowledge and variance are managed and under control.</li><li>Oversee data integrity of member enrollment records and remittance files transmitted from the state.</li><li>Provide timely, efficient support for the eligibility load process while coordinating with corporate IS department to resolve issues that arise during the process.</li><li>Provide research to correct errors in membership and Primary Care Physician data output within the provider information system.</li></ul>  Required Skills: <ul><li>8+ years of experience in US healthcare working with Enrollment and Billing process.</li><li>Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.</li><li>University degree or equivalent that required 3+ years of formal studies.</li><li>Ability to work in a team environment.</li><li>Good logical thinking ability.</li><li>Good English Comprehension/written skills should have exposure to MS Office.</li><li>Good Communication Skills – Both Verbal and Written</li><li>Ability to interact with clients preferred.</li></ul>   **Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on wend’s basis business requirement.<h4>Experience Level</h4>Mid Level

NTT DATA Global Delivery Services Ltd

BPA ManagerJob Description SummaryAbout the role: Location: Hyderabad, India To support the business within a country with complex analysis, reporting, forecasts etc. (typically very large to large revenue) and may coordinate a team of specialists. To act as a Business Partner for BPA within a country, providing insightful and value-added analysis and decision support to the management team. Job DescriptionKey Requirements:<ul><li>Ensure the operational conversion of the BPA strategic goals within a dedicated area of the business -Provide management with accurate, relevant business analysis to support monthly operational reviews and ad-hoc requests, and ensure timely and accurate information gathering.</li><li>Perform analysis to evaluate risks or opportunities; make recommendations to mitigate these risks.</li><li>Manage and provide financial analysis and decision making support for a investment/project in a domain -Ensure ongoing business performance is appropriately monitored and measured, and drive early warning for re-direction of resources with Business Partners.</li><li>Provide accurate operational information and advice to support the annual budgeting, rolling forecast and Strategic Planning processes.</li><li>Ensure integrity of data provided by commercial teams, and provides value added; provides recommendations on forecast accuracy improvement.</li><li>Provide well managed and quality financial analysis in order to improve business case proposals and profitability tracking.</li><li>Continually improve and streamline existing management reporting processes and support the definition and implementation of lean processes to meet the changing demands of the business.</li><li>May supervise the performance and development of a small team of BPA specialists.</li><li>Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)</li></ul>Essential Requirements:<ul><li>5-8 years of experience in BPC/SAC</li><li>MBA/CA</li></ul>Desirable Requirements:<ul><li>Strong stakeholder management skills with the ability to influence senior Finance, Digital, and IT leaders.</li><li>Experience in driving organizational change and user adoption for digital solutions.</li><li>environment.</li><li>Operational excellence mindset with skills in workflow design, risk identification, and mitigation planning.</li></ul> Skills DesiredAbility To Influence Key Stakeholders, AI Driven, Compliance And Controls, Critical Thinking, Data Cleansing / Normalization, Data Visualization, Employee Engagement, Financial And Management, Giving And Receiving Feedback, Insight Generation, Interpersonal Savvy, Managing Ambiguity, Market Understanding, Planning &amp; Analysis, Process Optimization, Rapid Problem Solving, Reporting, Understanding Value Drivers<h4>Experience Level</h4>Senior Level

BPA Manager - DD&IT ProjectsJob Description SummaryAbout the role: To support the business within a country with complex analysis, reporting, forecasts etc. (typically very large to large revenue) and may coordinate a team of specialists. To act as a Business Partner for BPA within a country, providing insightful and value-added analysis and decision support to the management team. Job DescriptionKey Responsibilities:<ul><li>Business Partnering: Partners effectively on different dimensions (local, global, within BU Operations, across divisions as well external stakeholders, Senior Management).</li><li>Develops and implements strategic financial plan in close collaboration with global business leaders and divisions providing cost transparency and ensure good understanding of key cost drivers.</li><li>Evaluates risks and opportunities, proactively communicates, and makes recommendations for mitigation. Follows up and ensures issues are addressed and ensures that business understands the financial processes and follow internal guidelines/SOPs</li><li>Turn Table Process: Oversee and ensure processing of monthly DDIT Projects forecast from UBM (DDIT Portfolio Management tool). SPOC for all process relevant topics. Ensure coordination with Project Managers and Project BPAs . Work with UBM IT team to resolve any technical issues and process improvisation and automation.</li><li>Intercompany Invoicing: Prepare and issue invoices for DDIT Projects to funding entities. Invoice Verification and Validation Resolve discrepancies by communicating directly with counterparties in other entities. Review recording of intercompany invoices in the company’s ERP or financial system and maintain accurate and up-to-date records of all intercompany transactions. Reconciliation and Reporting Assist in month-end and year-end closing activities, ensuring timely resolution of open items. Identify and escalate process gaps or compliance risks to management. Collaborate with cross-functional teams to streamline the intercompany invoicing process</li><li>Master data set-up: Oversee and ensure the processing of all master data changes within the system of record (e.g. SAP), ensuring creation and maintenance of Customer and Finance Master Data Entities, attributes and hierarchies (Customer Master Data, Finance and Controlling Master Data including Intercompany, Internal Orders, WBS, Fixed assets), and any other data entity as defined by the Novartis Finance Core GFMD cycle. SPOC for all process relevant topics. Ensure the coordination of Country FRA Connects. Close collaboration with other FRA and GFMD processes, especially GPO and Governance.</li><li>Work in conjunction with technical teams to resolve any technical related issue that affects master data integrity and processes. Leads the timely, accurate and meaningful financial management reporting on operation and project cost that serve the basis of performance management and decision making. Challenges business requirements and validate with equivalent benchmarks</li><li>Project Mapping tracker: Maintain project mapping file for accurate reporting. Support PMs on reporting queries</li><li>Accounting &amp; Compliance: Ensures accounting practices are in line with Novartis Accounting Manual (NAM).  Applies standard accounting concepts and techniques and takes responsibility for specific functional reporting set up in FCRS. Identifies root cause of problems and recommends controls or processes for improvement</li><li>Leadership: Takes the lead for the area of responsibility in providing guidance to the team members to achieve desired results. Provides support and guidance to other finance colleagues within Operations and Business Finance, Leads large complex global projects. Trains and develops the team to a recognized and value adding function within the organization. Drives talent development and actively drives the Change Mgt. agenda of the function/business</li></ul>Essential Requirements:<ul><li>University level degree in Finance / Accounting / Business Administration/ Economics. Chartered Accountant / MBA desirable</li><li>12+ years of financial experience in various areas (Controlling/Business Planning &amp; Analysis, Intercompany)</li><li>Demonstrated ability to work effectively in a multi-national, matrix organization</li><li>Global/Multi-function project and change management experience</li><li>Working experience of SAP, Good Excel and PPT skills</li><li>Strong Customer Service experience</li></ul>Desirable Requirements:<ul><li>Demonstrated ability to work with international colleagues</li><li>Excellent people skills</li><li>Excellent Stakeholder engagement skills</li></ul> Skills DesiredAbility To Influence Key Stakeholders, AI Driven, Compliance And Controls, Critical Thinking, Data Cleansing / Normalization, Data Visualization, Employee Engagement, Financial And Management, Giving And Receiving Feedback, Insight Generation, Interpersonal Savvy, Managing Ambiguity, Market Understanding, Planning &amp; Analysis, Process Optimization, Rapid Problem Solving, Reporting, Understanding Value Drivers<h4>Experience Level</h4>Senior Level

Deputy Manager - BPO Operations - (Property and Casualty Insurance) REF82242C<h4>Company Description</h4>WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.<h4>Job Description</h4>Job Summary (Description of the role / position)Process management:Responsible for management and coordination of overall operations for team handling Insurance Claims related activities, SLA delivery across all processes, quality and general administrationTeam Management and People Development:Lead &amp; motivate the team and ensure their development through direct coaching/feedback wherever required. Support learning and development initiatives, provide coaching and counselling, drive staff motivation and retention programs. Effectively implement rewards/recognition, appraisal &amp; incentive programs. Create cross-functional teams to drive versatility and encourage team buildingKey Role Accountability• Ensuring all business requirements are met within specified timeframes to maintain service level arrangements• Ensuring individual and team output is as per the set quality standards• Zero to minimal escalations or breaches• Display high levels of customer service to facilitate prompt resolutions• Engage and build strong relationships with relevant internal and onshore stakeholders• Coaching and performance improvement of staff in bottom quartile• Coaching and development of SME’s to ensure talent and knowledge retention • Provide timely feedback to ensure there is no drop in individual and team performance• Good understanding of the Quality Framework and principles• Familiarity with IT ways of working and experience in liaising between business and IT• Internal co-ordination with Projects &amp; Support teams to identify areas of opportunity to uplift individual and team performance• Adherence to agreed frequency and content of MI reporting both internal and external• Conducting monthly one-to-one of direct reportees to ensure timely performance feedback is provided and any EWS identified and reported• Leave management to ensure shrinkage is within acceptable limitsProficiency in technical operating systems or platform • MS Office applications such as Excel, Work, PowerPoint• Preferred knowledge/exposure to reporting tools such Tableau<h4>Qualifications</h4>Candidate profile Requirement (Education &amp; Requisite Trainings required to perform the role (critical to hire, failing this the profile will be rejected)Critical to hire - Minimum Academic Qualification (Degree) University Graduate (10+2+3)/Post Graduate Critical to hire - Minimum Work Experience (in months/years) 4 to 5 years of experience in ITeS/BPO/BPMCritical to hire - Experience for the role Experience in General Insurance with preferred experience in Claims (any LOB’s)<h4>Experience Level</h4>Mid Level

WNS Global Services Pvt Ltd

BPO ManagerPosition Overview: At NTT DATA, we know that with the right people on board, anything is possible.  The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence.  By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.  NTT DATA Services currently seeks a “BPO MANAGER” to join our team in “CHENNAI &amp; COIMBATORE.” Position General Duties: Manager to oversee, assist and drive Centene with Enrollment &amp; Billing (EMB) Back Office activities for Medicaid LOB and drive the team from front. Role Responsibilities: <ul><li>In-depth knowledge and experience in the US healthcare (Non Voice) – Membership enrollment and billing.</li><li>Ability to be a people centric supervisor who could articulate the employees challenge to the management and well as motivate the team towards desired project goals.</li><li>Coordinate with HR on staffing needs, oversee onboarding for new hires, and contribute to staff development to enhance team skills.</li><li>Monitor month performance of each associate and report the same with team members and providing a career path to each of the team members.</li><li>Monitor team production, SLA and KPI and ensure client deliverables are met as per the contract.</li><li>Keep the Standard operating procedure updated and establish due control mechanism.</li><li>Work with quality and business transformation team to identify, recommend and implement process improvement projects.</li><li>Monitoring and reporting team performance as needed and define right goals for all the team members.</li><li>Provide mentorship, coaching and training to the team on all process related updated.</li><li>Circulate productivity and quality dashboards at agreed periodic intervals to all relevant stakeholders.</li><li>Proven track record in managing processes, streamlining workflows and excellent people management skills.</li><li>Presenting the data and provide deep insights about the process to the clients as well as internal management</li><li>Calibrate with QA’s to ensure process knowledge and variance are managed and under control.</li><li>Identify and implement cost optimization measures to ensure operational efficiency and robustness.</li><li>Build and maintain strong relationships with clients, acting as a key point of contact to understand their needs, address concerns, and report on performance.</li><li>Proactively research on possible business expansion opportunities and identify revenue upscaling methodologies.</li><li>Oversee data integrity of member enrollment records and remittance files transmitted from the state.</li><li>Provide timely, efficient support for the eligibility load process while coordinating with corporate IS department to resolve issues that arise during the process.</li><li>Provide research to correct errors in membership and Primary Care Physician data output within the provider information system.</li></ul>  Required Skills: <ul><li>8+ years of experience in US healthcare working with Enrollment and Billing process.</li><li>Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.</li><li>University degree or equivalent that required 3+ years of formal studies.</li><li>Ability to work in a team environment.</li><li>Good logical thinking ability.</li><li>Good English Comprehension/written skills should have exposure to MS Office.</li><li>Good Communication Skills – Both Verbal and Written</li><li>Ability to interact with clients preferred.</li></ul>   **Required schedule availability for this position is Monday-Friday 6PM/4AM IST The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on wend’s basis business requirement.<h4>Experience Level</h4>Mid Level

Project Prog. Mgmt. Sr.Specialist AdvisorJob Description<ul><li>Provide expert-level knowledge of US healthcare and health plans, including Medicare, Medicaid, and commercial insurance.</li><li>Develop comprehensive solution proposals that address client needs and improve health plan outcomes.</li><li>Build strong relationships with clients, understand their needs, and provide tailored solutions to meet their goals.</li><li>Work with clients to implement health plan solutions, ensuring smooth transitions and effective outcomes.</li><li>Collaborate with internal stakeholders, including sales teams, account managers, and technical experts, to deliver comprehensive solutions.</li></ul>Experience<ul><li>15+ years of experience in US healthcare, with a focus on health plans and solution proposal development.</li><li>In-depth knowledge of US healthcare and health plans, including regulatory requirements and industry trends.</li><li>Strong analytical skills, with the ability to analyze complex data and develop effective solutions.</li><li>Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.</li><li>Proven experience developing comprehensive solution proposals that drive business outcomes.</li><li>Experience working with healthcare payers, providers, or vendors is highly valued</li><li>Proficiency in data analysis tools, such as Excel, PPT, SQL, or data visualization software, is desirable</li><li>2-4 years of experience in RFP .</li><li>Hands on experience in Automation</li></ul>   <h4>Experience Level</h4>Senior Level

Specialist - ESOP ManagementAbout PhonePe Limited:Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.  PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture:At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!<h4>Specialist - ESOP Management</h4><h4>About the Role</h4>We're looking for a highly organized and detail-oriented specialist to join our team, focusing on the administration and management of our Employee Stock Option Plan (ESOP). This is an excellent entry-level opportunity for someone looking to build a career in equity compensation, finance, or HR operations. You'll be instrumental in maintaining accurate ESOP data, supporting reporting, and coordinating across finance and external audit teams.<h4>Key Responsibilities</h4><h4>ESOP Administration &amp; Data Management</h4><ul><li>Data Entry and Integrity: Accurately upload, verify, and maintain all ESOP-related data (grants, vesting schedules, exercises, cancellations) in the equity management system (e.g., Shareworks, Carta, etc.).</li><li>Record Keeping: Ensure all employee records related to ESOP participation are up-to-date and compliant with plan documents and regulatory requirements.</li><li>Vesting Management: Monitor and track vesting events, ensuring timely and accurate communication to employees.</li></ul><h4>Reporting and Analysis</h4><ul><li>Report Generation: Prepare routine and ad-hoc reports related to outstanding grants, vested shares, exercise activity, and overall plan utilization for internal stakeholders (HR, Leadership).</li><li>Participant Support: Assist in preparing personalized statements and educational materials for ESOP participants.</li></ul><h4>Cross-Functional Collaboration &amp; Compliance</h4><ul><li>Finance Support: Work closely with the Finance and Accounting teams to provide necessary data for ESOP cost accounting and financial reporting (e.g., ASC 718/IFRS 2).</li><li>Audit Liaison: Assist in the preparation of documentation and analysis required for internal and external audits related to the ESOP.</li><li>Process Improvement: Identify and suggest improvements to current ESOP administration processes to increase efficiency and accuracy.</li></ul><pre> </pre><h4>Qualifications</h4><h4>Required</h4><ul><li>Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related quantitative field.</li><li>Experience: 0-2 years of experience in a finance, HR, or administrative support role. Internship experience is a plus.</li><li>Technical Skills: Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables, data manipulation) is essential.</li><li>Attention to Detail: Exceptional organizational skills and a strong commitment to data accuracy and quality.</li></ul><h4>Skills &amp; Competencies</h4><ul><li>Analytical Thinking: Ability to analyze data and identify discrepancies or trends.</li><li>Communication: Strong written and verbal communication skills for effective interaction with employees, finance partners, and auditors.</li><li>Integrity: High degree of discretion and ability to handle confidential and sensitive employee information.</li><li>Proactive: A self-starter who can manage multiple tasks and deadlines effectively in a fast-paced environment.</li></ul><pre> </pre>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)<ul><li>Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li><li>Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li><li>Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li><li>Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li><li>Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment </li><li>Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li></ul> Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, <a href="https://docs.google.com/forms/d/e/1FAIpQLSc-ETchy2LsQ_DjlNXOUcGfI182DnA533YZTLfVw5TkJH-Stw/viewform">please fill out this form.</a>Read more about PhonePe<a href="https://www.phonepe.com/blog/"> on our blog</a>.<a href="https://www.phonepe.com/blog/life-at-phonepe/">Life at PhonePe</a><a href="https://www.phonepe.com/press/">PhonePe in the news</a><h4>Experience Level</h4>Mid Level

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