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Vkk Menon Road

### 📞 Core Responsibilities of a Telecaller in Insurance

- **Lead Generation & Outreach**
 - Call potential customers to introduce insurance products.
 - Identify prospects through cold calling, referrals, or database follow-ups.

- **Product Explanation**
 - Clearly explain policy features, benefits, premiums, and coverage options.
 - Tailor recommendations based on customer needs (e.g., health, motor, life insurance).

- **Customer Engagement**
 - Answer queries and resolve concerns related to policies or claims.
 - Maintain a courteous and professional tone to build trust and rapport.

- **Sales Conversion**
 - Persuade customers to purchase or renew policies.
 - Meet or exceed monthly sales targets and KPIs.

- **Documentation & Compliance**
 - Record customer interactions and update CRM systems.
 - Ensure adherence to regulatory guidelines and company protocols.

- **Follow-ups & Retention**
 - Conduct follow-up calls for renewals, feedback, or upselling.
 - Support retention efforts by offering personalized service.

### 🧠 Skills Required

- Excellent communication and listening skills
- Basic understanding of insurance products and terminology
- Confidence, patience, and persuasive ability
- Familiarity with CRM tools and call scripts


Career Job Solution

Telecaller

Key Responsibilities:Lead Conversion & Sales:Contact potential students (via phone, email, chat, or in person) and provide detailed information about courses, universities, or educational services.Follow up on leads generated through marketing campaigns, online inquiries, walk-ins, and referrals.Achieve or exceed monthly and quarterly sales/enrollment targets.Student Counseling:Assess student profiles, interests, and career goals to recommend appropriate educational programs (study abroad, test prep, professional courses, etc.).Guide students through admission processes including eligibility, documentation, and application timelines.CRM & Reporting:Maintain accurate records of all interactions and follow-ups in the CRM system.Provide weekly and monthly reports on sales performance and conversion rates.Collaboration & Communication:Coordinate with internal teams such as marketing, admissions, and operations to ensure smooth enrollment processes.Attend fairs, webinars, and info sessions to represent the organization and generate leads.Market Knowledge:Stay updated on education trends, program offerings, university requirements, visa processes, and competitor activities.Qualifications:Bachelor’s degree in any field (Education, Business, or Communication preferred).1–3 years of experience in education sales, counseling, telesales, or customer service.Experience in study abroad, edtech, test prep, or career counseling is an advantage.Key Skills:Strong selling and persuasion skills.Excellent verbal and written communication.Customer-focused with a consultative approach.Ability to multitask and work under pressure to meet targets.Proficient in CRM tools and Microsoft Office.Compensation:Base Salary + Performance-Based Incentives/Commissions.Work Environment:Office-based or hybrid (with occasional field visits or webinars).May include working on weekends or evenings depending on student availability.Let me know if you'd like a version tailored for study abroad counseling, edtech platforms, or test prep institutes specifically.You said:Education counselor sales job description ChatGPT said:Here is a clear and concise Job Description for an Education Counselor – Sales role, tailored for organizations like study abroad consultancies, edtech platforms, coaching institutes, or private education providers:Job Title: Education Counselor – SalesLocation: [Insert Location]Department: Sales / Admissions / Student CounselingReports To: Sales Manager / Center Head / Business Development ManagerJob Summary:As an Education Counselor – Sales, you will be responsible for converting student inquiries into enrollments by providing accurate and relevant counseling, while also achieving sales targets. This role requires a mix of student advising and consultative selling, helping individuals choose the right educational path or program based on their goals.Key Responsibilities:Lead Management & Conversion:Respond to student inquiries via phone, email, walk-ins, and social media.Follow up with leads to understand student needs and offer suitable programs or courses.Convert leads into confirmed admissions/enrollments.Counseling & Advisory:Understand students’ academic background, career aspirations, and financial constraints.Recommend appropriate study programs (e.g., study abroad, test prep, online courses, etc.).Provide complete information on program features, admission requirements, fees, and deadlines.Sales Target Achievement:Meet or exceed monthly and quarterly sales/admissions targets.Maintain high levels of customer satisfaction and service during the sales cycle.CRM & Reporting:Update student records, follow-ups, and feedback in the CRM system.Prepare daily/weekly reports on inquiries, conversions, and pipeline status.Collaboration & Events:Coordinate with the admissions, operations, and marketing teams for smooth application processing.


Elysium Academy

Counsellor

A telesales job description includes promoting products and services to potential and existing customers over the phone and achieving sales targets. Key responsibilities involve making outbound calls, handling inbound calls, closing deals, and maintaining customer databases. This role requires strong communication, persuasion, and interpersonal skills. 

Key responsibilities
Prospect and sell: Make outbound calls to potential customers to present and sell products or services, and follow up on leads. 
Handle customer inquiries: Answer questions about products, services, and company offerings, and address complaints or concerns. 
Process orders: Take and process customer orders accurately and professionally. 
Maintain records: Keep customer purchase orders and sales data updated in the company's system. 
Meet sales goals: Achieve and exceed sales targets and call volume quotas. 
Report on performance: Create and present sales reports to management and monitor key performance indicators (KPIs). 

Essential skills and qualifications
Communication: Excellent verbal and written communication skills are crucial for effectively explaining products and building rapport. 
Persuasion: The ability to persuade customers to make a purchase is a core skill. 
Resilience: The ability to handle rejection and stress is necessary for the role. 
Technical skills: Proficiency with computers, relevant software (like CRM systems), and telephone systems is often required. 
Product knowledge: Must be able to quickly learn about new products and services and clearly explain them to customers. 
Customer service: Strong interpersonal and active listening skills are needed to provide a positive customer experience. 
Education: A high school diploma is typically required, though some positions may prefer a bachelor's degree. 




Innovalq Aiedumatrix Techx Services Private Limited

Telesales Representative

We are looking gor young & energetic who willing to work with passion.


Metro City Developers

Real Estate Agent

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Jobs in Coimbatore - 4 Verified Vacancies

Telecaller

Counsellor

Telesales Representative

Real Estate Agent

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