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Christurajupuram

Governorpet

WANTED CUSTOMER SUPORT EXCUETIVES FOR BANKING SECCTOR


Mukku Financial Consulting Private Limited

Porur

Kolathur

Customer Support Executive - Tamil Voice Process We are hiring Customer Support Executive Role (Tamil Voice Process). Only hiring female candidates. Fixed Salary + Incentives. Good Communication skill must. For more details contact person Ayisha - 8428693690.


Location: Kolathur, Perambur, Villivakkam, Ayanavaram, Retteri, Madhavaram, Kodungaiyur, Vyasarpadi, Padi, Thirumangalam, Purasaiwalakam, Periyar nagar, Thiruvika Nagar, Koyambedu, Vinayagapuram.


Zaizon Solutions

Ram Manohar Colony

Mahaveer Nagar

We are hiring for inbound customer service for E-commerce process

Qulaifications Required Min 12th pass

Required good communication in english

Immidaidate Joiners

Job Responsibilty  :-

Customer Support : Respond to customer via phone calls provide information about product and to solve the customer quaries.




Five Splash Infotech Pvt. Ltd

Madhya Kailash

WE ARE HIRING FEMALE CANDIDATES ONLY FOR CUSTOMER SUPPORT EXECUTIVE
FIXED SALARY + INCENTIVE


Red Hills

We are hiring customer support executive role ( Tamil voice process) we are looking females only. Fixed salary+incentives.
Job Type: Full Time/ Monday to Saturday.
location: Redhills, Padiyanallur, Puzhal, madhvaram, sholavaram, ponneri, gummidipoondi, moolakadai.

For, more Details contact person Dhanalakshmi- 9087760063.


Ahmedabad (Rural) District Court

Chudel Mata Mandir

Hello
 
We are looking for Customer Care Executive role in Tech Mahindra (Banking Process) Gandhinagar, Gujarat.
 
Job Description.
Domestic Process.
Process on Calling.
Resolving customer queries through phone calls.
Age Limit: - 18 to 35 years


Qualifications and Skills
Must be Graduates.
Must be able to Speak in basic Hindi and English

 
Working days
Working days in: 05 days a week -
Weekly off: 02 days (Rotational) and not necessarily (Saturday / Sunday)

 
Job Type: Fresher and Experience also apply.
 
Salary: 13000k to 15000k Depends on Experience.

Interview & Job Location: - Tech Mahindra LTD, 19th Floor, QC1 Building, GIFTCL Gift City Gandhinagar Gujarat -382355
Job Type: Full-time
 

Regards,
Jayvir Varu
Mo: 9898413028


Tech Mahindra Ltd

Subramanya Nagar

Rm Guttahalli

The Technical Customer Support Executive is the primary point of contact for customers seeking assistance with technical issues, troubleshooting, and guidance on the company's products or services. This role requires a blend of strong technical aptitude and excellent communication skills to ensure efficient problem resolution and high customer satisfaction. The ideal candidate will be patient, highly analytical, and committed to maintaining a deep understanding of our technical offerings.
Key Responsibilities Technical Support and Troubleshooting
Provide timely, professional, and accurate technical support to customers via phone, email, and live chat.
Diagnose, troubleshoot, and resolve complex technical issues related to software, hardware, system configuration, and networking.
Guide customers through step-by-step procedures to resolve issues or perform product setup, installation, or configuration.
Maintain an in-depth, working knowledge of all company products, services, and technical support procedures.

Customer and Case Management
Document all customer interactions, troubleshooting steps, and resolutions accurately in the Customer Relationship Management (CRM) and ticketing systems (e.g., Salesforce, Zendesk, Jira).
Prioritize and manage a high volume of technical support tickets within agreed-upon Service Level Agreements (SLAs).
Escalate unresolved or complex issues to Level 2/3 Technical Support or relevant internal teams (e.g., Engineering, Product Development) and track them to resolution.
Follow up with customers to ensure their technical issues have been completely resolved and they are satisfied with the solution.

Process Improvement and Documentation
Identify and report recurring technical issues or trends to the management team for product improvement consideration.
Contribute to the creation and maintenance of a comprehensive Knowledge Base, including User Manuals, FAQs, self-help articles, and troubleshooting guides for customers and internal team use.
Participate in testing new product releases and updates to proactively identify potential technical issues.

Required Qualifications and SkillsTechnical Skills
Proven experience (e.g., 1-3 years) in a Technical Support, Help Desk, or similar customer-facing role.
Strong troubleshooting and diagnostic skills for identifying the root cause of issues in complex systems.
Familiarity with CRM software and support ticketing systems.
Working knowledge of common operating systems (Windows, macOS) and/or basic networking concepts (TCP/IP, DNS, VPN) is often preferred.
[Optional/Add specific product knowledge: e.g., Experience with SaaS applications, cloud platforms (AWS, Azure), or specific programming/database languages (SQL).]

Soft Skills
Exceptional communication skills (verbal and written) with the ability to explain complex technical information clearly and simply to non-technical users.
Strong problem-solving and analytical skills.
Customer-focused attitude with a high degree of empathy, patience, and professionalism.
Ability to multitask, manage time effectively, and prioritize competing demands in a fast-paced environment.
A strong commitment to continuous learning and staying current with product and industry technical changes.



Novyukthi Solutions Private Limited

A C Guards

Madhapur

WANTED CUTOMER SUPORT EXCUETIVES QULIFICATION ANY GRADUATE


I.I.T.Main Gate

Thakur Pakhadi

To receive customer complaints on phone/email/WhatsApp and to lead engineers/ Peon team to fulfill service requirements. also to maintain service data and reports on computer.


Shree Maat Computers

Kukatpally

 We’re Hiring! | Customer Support Executive {SWIGGY} (Inbound Calls) 🌟
📍 Location: [Kukatpally]
🏢 Department: Customer Service / Call Centre
💼 Employment Type: Full-time | Work from Office
📞 Job Summary:
Join our dynamic team as a Customer Support Executive (Inbound Calls)!
Your role is to handle incoming calls, assist customers with their queries, resolve issues, and ensure a delightful customer experience.
💬 Key Responsibilities:
✅ Attend inbound customer calls professionally & courteously
✅ Understand and resolve customer queries effectively
✅ Maintain call records in the CRM system
✅ Escalate unresolved issues when needed
✅ Follow company policies & achieve performance targets
🎓 Qualifications & Skills:
🔹 DEGREE / Graduate in any discipline
🔹 Excellent communication skills in English, Hindi & Regional Language
🔹 Good listening and problem-solving skills
🔹 Basic computer knowledge
🔹 Prior call center experience preferred (not mandatory)
🕒 Work Schedule:
📅 6 Days Working | Rotational / Day Shifts
🪙 Salary: ₹13,000 – ₹15,000 per month



L-Man Services

Rajajipuram

Polytechnic Chauraha

Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our service.



Innovative Modern Engineers Private Limited

A. S. Rao Nagar

Responsible to call clients and explain them about the services we provide. Take the incoming calls to guide the clients through the process. Purely Night Shifts.


Shoonya Tax Solutions

College Square

New town

Job Title: Customer Support Executive (Domestic BPO – Vodafone Process)
Location: [Newtown, Kolkata]
Process: Vodafone – Postpaid & Prepaid Services
Department: Customer Support / Call Center
Working Hours: Flexible shifts between 6:00 AM to 12:00 AM (Any 9-hour shift)


Job Summary:
We are hiring energetic and customer-focused Customer Support Executives for our domestic BPO process, handling Vodafone Postpaid and Prepaid Services. The role involves interacting with customers over calls or emails to resolve queries, provide accurate information, and ensure a high level of customer satisfaction.


Key Responsibilities:
Handle inbound customer calls related to Vodafone Postpaid & Prepaid services.
Assist customers with billing, recharge, network issues, and general service inquiries.
Provide accurate information and ensure first-call resolution whenever possible.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Escalate complex issues to the appropriate department when required.
Record and document customer interactions and feedback accurately in the CRM system.



Required Skills & Qualifications:
Education: Minimum 12th pass / Graduate (any stream).
Experience: 0–2 years (Freshers with good communication skills are welcome).
Language: Proficiency in English, Hindi and Bengali; knowledge of regional languages is a plus.
Skills:
Excellent communication and listening skills.
Customer-centric approach and problem-solving attitude.
Basic computer knowledge and typing skills.
Ability to work in flexible shifts between 6 AM to 12 AM.



Benefits:
·        Paid training and career growth opportunities.
·        Supportive team environment.


How to Apply:
Interested candidates can share their resume at support@covercanvas.in
📞 Contact: 8981044482


Cover Canvas HR Solutions

Narwa Mines

Ram Chandra Pur




💼 Job Highlights:
✅ Process: Domestic Voice Process
✅ Skills Required: Basic English Communication
✅ Shift Timing: Rotational shifts (up to 8 PM for Females)
✅ Work Days: 6 days working with rotational week off
✅ Salary (In-Hand): ₹10,500 – ₹15,000 per month
✅ Qualification: Minimum 12th Pass
✅ Experience: Both Freshers and Experienced candidates are welcome!
For Further details contact Sn HR Kety Bhaskar 7780350617


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