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service_advisor

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Subramanya Nagar

Yeshwanthpura Market

Customer Service Skills
Automotive Knowledge
Organizational Skills
Customer Interaction
﻿Problem Resolution


Rns Motors Private Limited

Muneshwara Layout

1. CommunicationProper communication is essential regardless of whether you’re selling real estate or automotive service. This includes our words, tone of voice and body language.And, as any relationship expert will tell you, communication is more about listening than talking.
Service "writers" must listen closely to customer complaints, while also paying attention to information and requests from the technician. Then, the advisor must act as a liaison, relaying messages between the two parties.

Personal appearance: Service advisors must maintain the highest level of grooming, hygiene and uniform appearance. Conduct all business with honesty, sincerity and genuine concern for customers.But there’s more: the service advisor must break down complex repair information so the customer can understand it. This is true before, during and after the customer’s visit.


Mahindra Anant Cars

Raja Mandi

Khandari

Job Title: Service Advisor
Location: Arvind Hyundai, Khandari, Agra

Job Description:
Arvind Hyundai is looking for a customer-focused Service Advisor to join our team in Khandari, Agra. The ideal candidate will be responsible for greeting customers, understanding their vehicle service needs, preparing job cards, coordinating with the workshop, and ensuring timely and quality service delivery. Strong communication skills and basic automotive knowledge are essential.

Key Responsibilities:

Greet customers and assess their service requirements

Create accurate job cards and cost estimates

Coordinate with technicians and workshop staff

Keep customers informed about service progress

Ensure high levels of customer satisfaction


Qualifications:

Graduate/ Post Graduate in Automobile/ Mechanical (preferred) with basic automotive knowledge

Good communication and interpersonal skills

Experience in a dealership or service center (preferred)


If you're passionate about cars and customer service, join our team at Arvind Hyundai!


Arvind Vehicles

Darshali

Harni

TVS Automobile Solutions Pvt Ltd

Rajajipuram

Chinhat

Anand Motor Agencies Ltd.

Porur

Gerugambakkam

SREE AARTHEE MOTORS 

PREFERED CANDIDATES :
Candidates with relevant experience
prefered location: Candidates from gerugumbakkam and near by locations 


JOB DESCRIPTION :
Looking for Service advisor For Honda Two wheeler showroom , Gerugambakam.
who has very passionate about supporting our service team and maintain a good relationship with our customers 

Key responsibilities :
job card proceeding 
service planning 
customer handling 
customer support
follwing with the service engineers for proper delivery after service
after sales support 
Following and Maintaining customer records 



M/s Aarthee's

Santoshi Mata Chowk

Rajwade Bungalow

Siddh Auto

Pallavaram

Responsibilities of candidate include: • responds to customer complaints • evaluates and resolves problems of the customer • assists in installing the equipment; analyzes, inspects • reviews findings to determine the solution to the problem that the customer demands • works alongside with technical sales engineers


Lodha Motors

Shastripuram

Looking for someone who can handle day to day workshop operations involving talking to vendors for the procurement of spare parts, getting the work done as per customers complaints for the vehicle, and giving timely updates to the customer as well


Universal Auto Works

Jivan Vihar

Rajpur

Key Responsibilities:
Greet customers and understand service requirements
Schedule and manage service appointments
Provide cost and time estimates for repairs
Coordinate with technicians and update customers
Maintain service records and ensure timely delivery
Handle customer queries and complaints professionally


Education:
Minimum: 10+2 (Higher Secondary)
Preferred: Diploma or Bachelor's degree in Automobile Engineering or a related field

Experience:
Fresher to 3 years of experience in a similar role preferred (Fresher with good communication skills can also apply)
Skills Required:

Good communication and interpersonal skills
Basic technical knowledge of automobiles
Customer service orientation
Ability to handle pressure and multitask
Computer literacy (MS Office, DMS/ERP tools)



Sapital Recruitments

Keshari Nagar

Sailashree Vihar

Responsibilities of candidate include: Bike repair workshop Bike Jobcard open Customer update Bill making • responds to customer complaints • evaluates and resolves problems of the customer • assists in installing the equipment; analyzes, inspects • reviews findings to determine the solution to the problem that the customer demands • works alongside with technical sales engineers


Bike Masters

Hindpiri 

Booking appointments , taking inventory, conducting inspections, and sending out invoices. Coordinating with the manufacturers and other sources for spare parts & other requirements. Understanding of all technical documents related to the vehicle


Premsons Bajaj 

Attibele

Gokul Motors

Assistant Manager - Drivetrain<h4>Responsibilities &amp; Key Deliverables</h4><ul><li>Lead the Dexterity School initiative focused on foundational skill enhancement for the workforce to ensure high-quality outputs and operational consistency.</li><li>Develop and implement comprehensive training modules covering methodologies such as MOST, TPM, TQM, EHS, and 5S, aimed at achieving operational excellence including zero defects, zero accidents, and zero breakdowns.</li><li>Drive process orientation awareness programs targeted at both officers and shop floor employees to foster a culture of continuous improvement and adherence to best practices.</li><li>Design and develop induction and awareness modules that provide in-depth knowledge of vehicle assembly processes, electric vehicle (EV) aggregates assembly, including coverage of critical parameters such as SC/CC, PFC, PFMEA, SOPs, and control plans.</li><li>Champion initiatives that enhance workplace culture, contributing to the organisation's goal of becoming a great place to work.</li><li>Establish and institutionalise measurable frameworks for evaluating training effectiveness, ensuring continuous enhancement of training quality and relevance.</li><li>Calculate and analyse ROI for training investments to validate the impact and justify resource allocation.</li><li>Ensure achievement of annual training targets by crafting a detailed Training Calendar derived from skill gap analysis and competency assessments.</li><li>Conduct skill and knowledge assessments for employees spanning operator to engineering levels to tailor training interventions appropriately.</li><li>Prepare and manage training budgets efficiently, collaborating closely with departmental heads to optimise allocation of resources.</li><li>Plan, organise, and conduct technical training sessions for both production and support services teams, aligning with operational goals.</li><li>Oversee the execution of monthly and annual training plans ensuring alignment with manufacturing schedules and business priorities.</li><li>Carry out rigorous assessments of employee capacity during and after training programmes to measure knowledge retention and practical application.</li><li>Utilise manpower, methodologies, materials, and other assets effectively to fulfil training objectives within stipulated timelines.</li><li>Implement and maintain standardised training procedures aligned with production schedules to facilitate smooth operations.</li><li>Ensure compliance with organisational documentation standards and support Total Quality Management (TQM) initiatives across manufacturing operations.</li><li>Lead Quality Circle activities and related forums (MYB, MGB), encouraging employee participation and engagement in quality improvement and suggestion programmes; serve as an internal judge and audit team member.</li><li>Facilitate basic engineering skill development initiatives tailored for Graduate Engineer Trainees (GETs) and Diploma Engineer Trainees (DETs).</li><li>Perform internal audits in compliance with IATF16949, ISO14001, and ISO45001 standards to uphold quality, environmental, and occupational health &amp; safety management systems.</li><li>Support manpower planning, recruitment, and induction processes to ensure smooth onboarding and alignment with organisational needs.</li><li>Act as 5S Coordinator and Lead Auditor, spearheading workplace organisation and cleanliness initiatives to enhance efficiency and safety.</li></ul><h4>Experience</h4>The ideal candidate will bring a minimum of 7 years' experience specifically within the electric vehicle (EV) sector, with a strong emphasis on drivetrain assembly and manufacturing processes. Experience should encompass practical knowledge of EV component integration, assembly workflows, and quality controls to support high-volume production environments. Candidates with a background in process optimisation, workforce training, and implementation of quality and safety standards in an automotive or electric mobility context will be highly valued. Prior exposure to leading training initiatives and development programmes within manufacturing is advantageous, demonstrating capability in building technical competencies in diverse teams. Familiarity with standards such as IATF16949 and ISO protocols is expected to ensure compliance and continuous improvement within production practices.<h4>Industry Preferred</h4>Experience in the automotive manufacturing industry is preferred, particularly within electric mobility or drivetrain manufacturing domains. Organisations involved in electric vehicle production, component assembly for EVs, or other related clean energy automotive sectors constitute relevant industry experience. Candidates with backgrounds in companies focusing on process excellence, quality management systems, and workforce skill development within manufacturing plants will find this role aligns well with their expertise. Prior roles in manufacturing companies embracing innovation in EV technology, sustainable production methods, and operational excellence frameworks will be highly regarded.<h4>Qualifications</h4>Applicants should possess a Bachelor of Engineering (B.E.) degree in Mechanical or Production Engineering from a recognised institution. Additional certifications or training in industrial engineering, manufacturing processes, or lean management would be advantageous. A strong foundation in mechanical systems, process optimisation, and quality management principles is essential. Qualifications demonstrating knowledge of automotive assembly line protocols, electric vehicle technology, and standards compliance are preferred to support effective training design and implementation. Continuous professional development in areas such as occupational health, safety, and environmental management systems will be a plus.<h4>General Requirements</h4>The position demands strong organisational and leadership skills, with the ability to coordinate multiple training programmes and manage cross-functional teams effectively. Candidates must demonstrate excellent communication abilities to facilitate training sessions and collaborate with various stakeholders across manufacturing departments. Analytical skills for assessing training outcomes, calculating ROI, and competency assessments are vital. Commitment to fostering a culture of safety, quality, and continuous improvement aligned with company values is expected. The role does not require travel, allowing for focus on site-based responsibilities. Proficiency in internal auditing standards such as IATF16949, ISO14001, and ISO45001 is necessary to ensure compliance and enhance operational robustness.<h4>Experience Level</h4>Mid Level

Mahindra And Mahindra Limited

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