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Collection Executive<ul type="disc"><li>Managing Agency and supporting them in day to day BAU activity</li><li>Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement.</li><li>Field visit on Delinquent accounts both with agency and individual</li><li>Monitor and support the activities of the agencies by ensuring effectiveness on daily basis.</li><li>Ensuring compliance in strict adherence by the agency both in the agency premises and in field.</li><li>Timely training of Agency staff with respect to company standards and the decorum they need  to adhere with the customers during their visits.</li></ul>

Muthoot Fincorp Limited

Collections Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Recovery BranchCollections Executive-Tractors and Farm Equipments (TFE)-Recovery Branch  JOB DESCRIPTIONJob Title:  COLLECTION EXECUTIVELevel: E0 – M2Division:   COMMERCIAL BANKING GROUPFunction :SHBTReporting Relationship: LOCATION RECOVERY MANAGER (LRM)
 


Average No. of Direct Reportees : 0 – 2
 



  Job Role / KRA’s    <ul><li>To Ensure Quality portfolio.</li><li>To focus on improving Recovery in the area assigned – individually or in a team / as a team.</li><li>To ensure adherence MOPP Norms.   </li><li>To adhere to the BANKS processes and procedures.</li><li>To adhere to Audit requirement. </li></ul> Job Requirements, Skills, Knowledge prerequisites<ul><li> </li><li>Passion for Collection.</li><li>Willing to Take challenges and responsibility</li><li>Should have the ability to convince the customer to pay on our terms and conditions</li></ul> Educational Qualifications   <ul><li>Graduate &amp; above </li></ul> 


Experience Profile

 1-3 years  


 Benchmark Companies  

<ul><li>CHOLA DBS – SUBH LOANS</li><li>SHRIRAM FINANCE</li><li>MAGMA –SUVIDHA</li><li>INDIA BULLS</li><li>SREI</li><li>HDFC BANK (Group Set up)</li><li>ICICI BANK(Group Set up)</li></ul>  <h4>Experience Level</h4>Executive Level

Kotak Mahindra Bank

COLLECTION EXECUTIVE<ul type="disc"><li>Managing Agency and supporting them in day to day BAU activity</li><li>Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement.</li><li>Field visit on Delinquent accounts both with agency and individual</li><li>Monitor and support the activities of the agencies by ensuring effectiveness on daily basis.</li><li>Ensuring compliance in strict adherence by the agency both in the agency premises and in field.</li><li>Timely training of Agency staff with respect to company standards and the decorum they need  to adhere with the customers during their visits.</li></ul>

Collection Executive - SULB KAR<ul type="disc"><li>Managing Agency and supporting them in day to day BAU activity</li><li>Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement.</li><li>Field visit on Delinquent accounts both with agency and individual</li><li>Monitor and support the activities of the agencies by ensuring effectiveness on daily basis.</li><li>Ensuring compliance in strict adherence by the agency both in the agency premises and in field.</li><li>Timely training of Agency staff with respect to company standards and the decorum they need  to adhere with the customers during their visits.</li></ul>

COLLECTION EXECUTIVE<ul type="disc"><li>Managing Agency and supporting them in day to day BAU activity</li><li>Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement.</li><li>Field visit on Delinquent accounts both with agency and individual</li><li>Monitor and support the activities of the agencies by ensuring effectiveness on daily basis.</li><li>Ensuring compliance in strict adherence by the agency both in the agency premises and in field.</li><li>Timely training of Agency staff with respect to company standards and the decorum they need  to adhere with the customers during their visits.</li></ul>

Collections Executive - Retail MFB - Collections - Jhalawar - Manak Complex - J GradesKey Objective of the Job:•   To drive the collection process of receivables across multiple sources thereby reducing the total outstanding  and the associated average number of days while continuing to make efforts to keep the client partnership  intact.Major Deliverables: •   Correspond with multiple sources to negotiate payment schedules that suit the customer’s current financial  situation while still satisfying the debt. •   Keep track of the portfolio for specific buckets for the assigned area and control the delinquency of the area,  bucket-wise &amp; DPD wise as well as focus on non-starters. •   Provide efficient customer service regarding collection issues, process customer refunds, process, and  review account adjustments, resolve client discrepancies and short payments •   Monitor and maintain customer account details for non - payments, delayed payments, and other  irregularities, making customer calls, account adjustments, small balance write off, customer reconciliations  and processing credit memos where necessary. •   Ensure customer files are updated, recording times and dates that contact has been made and noting  information that customers have received about their debt. •   Trace defaulters and assets in coordination with the agency’s tracing team and suggest remedial course of  action. •   Identify defaulting accounts and investigate reasons for default while continuing to make efforts to maintain  a healthy relationship with the customer. •   Enlist the efforts of sales and senior management when necessary to accelerate the collection process  including supporting the collection manager (court receiver) in repossessing assets and seeking legal and  police support where required. •   Ensure compliance to all Audit / regulatory bodies as well as policies and procedures of the company. Educational Qualification: Graduate

Tata Capital Finance Ltd

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