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I.I.T.Main Gate

Aai Tuljabhavani Chk

Hi Folks,
Digitide Solutions is hiring candidates for Customer Support Executive
1. Any HSC Passed / Graduates can apply.
2. Good English comms required.
4. Salary will be up to 25k CTC (20500 inhand) (Depending on experience and selection in interview)
5. Flexible shift timings/Sunday off.
6. Work from office.


Digitide Business solutions

Bhandup West


Handle inbound and outbound customer calls in a professional and timely manner.
Assist customers with inquiries related to products, prescriptions, orders, and deliveries.
Provide accurate and up-to-date product and service information.
Coordinate with internal departments (such as pharmacy, logistics, and billing) to resolve customer concerns efficiently.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Ensure high levels of customer satisfaction and contribute to building long-term relationships.
Adhere to defined quality and performance metrics, including Average Handling Time (AHT), First Call Resolution (FCR), and Customer Satisfaction Score (CSAT).
Educate customers on the benefits and safety of using generic medicines.
Encourage and guide customers through the process of switching from brand-name to generic medicines.
Requirements:

Proven experience in a customer service or call center role (preferably in a healthcare or pharmaceutical setting)
Excellent communication and interpersonal skills
Ability to manage multiple tasks and resolve issues efficiently
Basic understanding of pharmaceutical products and terminology is a plus
Proficiency in using CRM software and call center systems
Empathetic, patient, and customer-oriented mindset


Zeno Health

Brigadier Zabar Singh Colony

Basni

Go Job Enterprises

Subramanya Nagar

Kaval Byrasandra

Provide real time chat support.
Deliver empathetic, problem-solving assistance to resolve customer issue effectively.
Communicate clearly in English, Hindi and Kannada with Excellent Typing Speed.
Handle Multiple Chat Conversation, Ensuring prompt and accurate responses.
Explain Product feature, eligibility, and financial option with clarity.
Maintain customer records and update CRM system accurately.
Escalate complex cases to appropriate teams while following company protocols.
Adhere to data privacy, company policies, and maintain professional chat etiquette.



  


Hagnos Marketing and Consulting

Electronic City, Bangalore

English + Gujarati /Bengali /Hindi candidates profiles for the interview.

Required skills and qualifications:
•	Strong written and verbal communication skills with neutral Indian Accent.
•	Ability to communicate calmly and diplomatically with patients & co-workers.
•	Keen attention to detail, especially involving checking patient details and update the proper information in relevant tool.
•	Proficient in customer service
•	Active listening and comprehension skills
•	Strong customer service skills.
•	Ability to build positive relationships with patients.
•	Education qualification: Degree/10 + 3 years Diploma pass / +2 would be the minimum qualification.

Typical duties and responsibilities:
•     Handling the calls with good communication skills professionally. Can speak fluently Hindi and English language as per region.
•     Language Combination required: English + Gujarati / Bengali.
•     Patient centric and Excellent interpersonal and communication skills
•     Knowledge of medical terminology is a plus · Ability to apply knowledge of CC procedures and carry out tasks accordingly.
•     Help patients on booking appointments or an enquiry on inbound calls/Outbound calls/E-mail
•     Log in hours (Total hours 10:00:00 hrs. & Production hours – 9:00:00 hrs.) to be completed adhering to the break schedules & being punctual.
•     Shift Hours: 24/7 window for Male employees and a rotational day shift for Females (any 10 hours login between 6am to 9pm)
•     Quality & AHT to be maintained as per process requirement
•     Always be updated with the Process knowledge & daily updates
•     Mode of work: Work from Office, Tech Mahindra LTD., Electronic City Phase II, Electronics City, Bangalore, Karnataka 560100.
•     Employment Type: Permanent.
•     Educational mandate: any HSC / Graduate / Postgraduate can apply.
•     Shifts Allocated: Rotational day shift, any 10 hours working between 6 am to 9pm for females and 24/7 rotational for male employees.
•     Working days: 5 with 2 day rotational off.
Selection process:  
. 
Freshers can also be processed if their expected salary falls within the given budget, please be referring the below grid
 
Role	Band	English+ Gujarati / Bengali
Agent Exp (Fresher)	 ( Approx 18k Take Home )
Agent Exp (6 months to 12 months)	 ( Approx 21k Take Home )


Reliable First Adcon Private Limited

Hi Folks,
Digitide Solutions is hiring candidates for Customer Support Executive 
1. Any HSC Passed / Graduates can apply.
2. Good English comms required.
4. Salary will be up to 25k CTC (20500 inhand) (Depending on experience and selection in interview)
5. Flexible shift timings/Sunday off.
6. Work from office.


Nagla Jhanda

Meerpur

1.     Attending to customer inquiries, complaints, and returns with attentiveness and professionalism.
2.     Conducting thorough reviews of customer accounts and transactions to resolve issues promptly.
3.     Engaging with customers through various channels such as email, chat, or telephone.
4.     Efficiently processing orders, computing charges, and managing payments.
5.     Monitoring and assessing customer satisfaction levels to ensure optimal service delivery.
6.     Referring complex customer issues to higher authorities as needed.


JST Outsourcing Services

Rashtrapati Bhavan

Sant Surdas - Sihi

We are the toys and games E-commerce company. We are looking for a candidate who has good communications skills (Hindi and English), soft spoken, with good knowledge of computer. The job will be to handle the customer queries on phone/chat.


Dream Works

Chakkalakkal

Chambakkara

Hiring for Domestic Bank for Customer Support Executive Role: Voice Process


Eligibility Criteria:

Freshers are eligible.
Graduate is mandatory.
6 days working with 1 rotational week off.
24/7 (any 9-hour shift), must be willing to work in night shift.
Language Known- Malayalam + Tamil + English/ Malayalam + Hindi + English/ Malayalam + Telugu + English/ Kannada + English.
Salary package- 20,000 CTC
Candidate willing to work in voice process.


Work Location:

SRA 43 Shanu Towers, RBD CEG 3rd Floor, Kalamaserry, Kochi- 683 104.

For more details, contact: Priya HR - 8870193504 / priya.priya52@teleperformancedinbs.com



Teleperformance

Sector 29 Chandigarh

Sector 66 mohali

We are seeking a dedicated and detail-oriented Customer Support Executive to join our operations team in Mohali, Punjab (Bestech Business Tower - Sector 66). This role is responsible for live monitoring of CCTV feeds, identifying unusual or suspicious activities, and ensuring timely reporting and escalation of incidents in line with company protocols. The ideal candidate will possess strong observational skills, a disciplined approach to work, and a commitment to maintaining high standards of security and operational efficiency.

Key Responsibilities: 
Monitor real-time CCTV footage with precision and vigilance.
Identify, assess, and report unusual activities or security incidents accurately and promptly.
Document observations and maintain detailed daily incident logs.
Coordinate with internal teams for escalations and incident resolution.
Ensure compliance with data security and confidentiality policies.
Maintain shift handover reports and adhere to established monitoring protocols.


Candidate Requirements:
Minimum educational qualification: DIPLOMA(Graduation preferred)
6 MONTH –2 year of experience in CCTV monitoring, control room operations, or related fields (Freshers are welcome)
Basic proficiency in computer operations and typing
Strong observational and analytical skills
Ability to work night shifts and maintain consistent focus
Professional attitude with a sense of responsibility and urgency


Benefits:
Competitive fixed salary with performance-based incentives
Exposure to international (U.S.) security operations
Structured shift schedule and professional work environment
Opportunity for growth within a tech-enabled surveillance company



Live Eye Surveillance

Thane West

No Pressure No target
Need candidates with good English communication
All profiles are available


Careergate Solutions

Muneshwara Nagar

Job Openings On-roll with Altruist Technologies Pvt. Ltd.

Altruist Technologies Pvt. Ltd. is hiring dynamic and customer-focused individuals for multiple voice process roles. Join us and build your career with one of Indias leading telecom and customer experience management companies.
 
🔹 1. Airtel Black
Languages Required: English, Tamil, Hindi, Kannada
Working Days: 5 days/week (2 rotational week offs)
Eligibility: Graduates only
 
🔹 2. BB Plat
Languages Required: English + Hindi/Tamil
Working Days: 5 days/week (2 rotational week offs)
Eligibility: Graduates only
 
🔹 3. BB Gold
Languages Required: English + Tamil
Working Days: 5 days/week (1 rotational week off)
Eligibility: Graduates & Undergraduates welcome
 
🔹 4. MLOB Process
Languages Required: English + Any Regional Language
Working Days: 5 days/week (2 rotational week offs)
Eligibility: Graduates only
 
🔹 5. ICICI Process
Languages Required: English + Hindi + Gujarati + Punjabi + Marathi + Bengali
Working Days: 6 days/week (Sunday fixed off)
Eligibility: Graduates or Undergraduates
 
🔹 6. 121 / DTH / Prepaid Process
Languages & Salary:
English + Malayalam
English + Tamil/Kannada
Working Days: 6 days/week (1 rotational week off)
 
✅ Benefits:
On-roll employment with Altruist Technologies Pvt. Ltd.
Attractive incentive structures (role-dependent)
Career growth opportunities within the organization
Rotational weekly offs for better work-life balance
 
📍 Location: Based on project requirement
 📞 Interested candidates can apply now or reach out for more details.


Altruist Technologies Pvt Ltd

C.D. Chowk Gurgaon

The ideal candidate should be highly soft spoken and ready to work in customer support. Customer Service Executives are required to answer incoming calls from customers for various reasons and make outbound calls to customer answer inquiries, resolve complaints and provide information.

Roles and Responsibilities 
·        Associate will be responsible for handling incoming and outbound calls from customers/Patients.
·        Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints.
·        Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.
·        Associate must reply to those queries in a set format.
·        Responsible to book the doctor appointments on a web portal.
 
Competencies and Skills
Required Customer Service Executive plays a critical role in providing an interface between customers and the client company. The major skills and competencies that we are looking for in a candidate are:
 
1.     Good communications skills
2.     Ability to listen proactively
3.     Problem solving skills
4.     Ability to handle work well and maintain quality
 
Qualifications/Other Requirements1.     Any Graduate
2.     Should be fluent in English/Gujrati & Hindi
3.     Candidate should be comfortable with Rotational Shifts & Week offs (Night shifts also).
 
** *No night shifts for female.


Elevate X Solutions

Ghansoli

(Inbound Process feedback calling only 

Need - Fresher or Experience with Good Eng comms 

Qualification - Min HSC

Experience - Fresher / min 6months any experience 

Salary - 14500/- in hand 

Day one salary

Week off - Sunday fixed off 

rotational off- 

Job location - Ghansoli Mahape 


Wrixty Services Private Limited

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