Administrative Assistant

Administrative Assistant

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Role Overview

The Cash Application Executive is responsible for accurately applying customer payments to the appropriate accounts in a timely manner. This role ensures proper allocation of funds, reconciliation of accounts, and resolution of discrepancies to maintain accurate financial records.

Key Responsibilities

• Process and apply customer payments (checks, wire transfers, ACH, credit cards) to the correct customer accounts
• Ensure timely and accurate posting of receipts in the accounting system
• Reconcile unapplied cash and resolve discrepancies
• Identify and investigate payment variances, including short payments, overpayments, and deductions
• Coordinate with internal teams (Accounts Receivable, Billing, Collections) for payment clarification
• Maintain and update customer account records
• Handle refunds, adjustments, and write-offs as required
• Monitor aging reports and ensure proper allocation of cash
• Prepare daily, weekly, and monthly cash application reports

Employee Skill Requirements

• Excellent written and verbal communication skills
• Strong interpersonal skills
• Analytical and problem-solving abilities
• Advanced reasoning and research skills
• Decision-making capability
• Good typing speed for data entry
• Customer-focused approach

Prerequisites

• Graduate/Postgraduate in any discipline (Finance & Accounting preferred)
• Strong attention to detail with the ability to meet tight deadlines
• Proven track record of excellent attendance
• Self-driven and proactive attitude
• Influence and persuasion skills
• Strong customer orientation and understanding of service-related issues
• Proficiency in MS Office

Educational Qualifications

• B.Com
• M.Com
• MBA (Finance)
• PGDBM

Industry Type

Courier / Transportation / Freight / Warehousing / Finance & Accounting

Role: Functional Area: ITES, BPO, KPO, Customer Service, Operations

Employee Type:

Permanent

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