Order to Cash Operations Analyst

Order to Cash Operations Analyst

Skill required: Order to Cash - Cash Application Process
Designation: Order to Cash Operations Analyst
Qualifications:CA Inter
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Cash Applications Agent will be responsible in performing daily payment applications allocated by the leads in timely and accurate manner. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes:- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger.
What are we looking for? •Associate s Degree OR Minimum of 1 year of experience in Cash Application Minimum of 1 year experience with Microsoft Office CA Inter Or ICWA Inter Graduate Good to have OTC data Interface, Period End Reporting •Proficient in written and spoken English for internal communication. Demonstrated understanding of stakeholder mapping (including other Accenture teams and Meta POC) and cross-functional interactions to facilitate comprehensive solutions. Meticulous attention to detail. Responsible and accurate in task completion. Capable of resolving urgent issues and performing well under pressure. Flexible, particularly during month-end, quarter-end, and year-end closings. Reliable and proactive, with a knack for thinking outside the box. Exceptional interpersonal and communication skills. Strong team player with a commitment to collaboration. Dedicated to providing excellent customer service. Effective time management and organizational skills. Ability to thrive in a multicultural and diverse environment. Naturally adaptable to change. Experience in the client industry is an advantage.
Roles and Responsibilities: •Maintain attention to detail and efficiently execute assigned tasks. Investigate payments and related remittance data from various sources, including checks, electronic payments, and customer portals. Responsible for processing payments in line with approved DTPs. Apply payments accurately to the correct customer accounts in the company s system. Resolve discrepancies between received payments and invoice amounts. Provide accurate information to all inter-dependent groups, adhering to strict deadlines. Timely response and avoid inconsistency. Review and discuss with leads for any situations which are outside of DTP and no deviation from DTP is performed Participate in cross-functional teams to address business process issues.